Comments 3,651

Re: Reaction: Cyberpunk 2077 Debacle Proves Sony Needs a Better PS Store Refund Policy

Rudy_Manchego

@Kidfried Well there are two things to pull apart here - firstly from a crunch perspective, I think consumer rights and protection and the abuse at the studio aren't mutually exclusive - as in I never ever think it acceptable that workers have to crunch to make these made up release dates. I personally get annoyed when sites (even this one) ask for patches as soon as possible without considering the human cost of doing so. The game should not have been released and should not have been crunched this badly regardless of outcome.

However since it DID and the mgt made this decision, I think consumer rights now kick in. People have bought the game and yes, personal responsibility comes into it. However I'd state that we are outliers in the community. Those of us who are really into games could see the signs that reviews weren't out and all that but an average consumer who has been hyped for ages and been deliberately given no reason to think the game wouldn't be awesome might have ordered.

I think pre-order culture is a bad idea and I don't support it but I think if companies push it so hard, but given that this can happen, i think consumer protection is important.

Re: Reaction: Cyberpunk 2077 Debacle Proves Sony Needs a Better PS Store Refund Policy

Rudy_Manchego

I think a refund policy like Steam's is necessary on any digital store. I have been lucky with getting a refund before BUT it took a lot of effort (I unwittingly bought DLC for a US copy of a game that was incompatible - they refunded after I took photos of the game disc and sent it).

Should everyone be able to try before they buy? I think so. Sure there is a fine line between me spending an hour or so with a game and getting a refund coz I didnt like it and a game where there are unsolvable problems at launch.

Things are tough this year - some people no doubt bought Cyberpunk 2077 as gifts OR as their game for the christmas period. They have a right to get the money and spend it elsewhere.

Re: CD Projekt Red Apologises for Hiding Cyberpunk 2077 on Base PS4, Makes Refunds Widely Available

Rudy_Manchego

This apology is nice but ultimately meaningless as it skirts over the truth that they deliberately misled purchasers on day one.

This game was marketed for years as being a PS4 and XB1 game - the largest install base combined is the PS4 and XB1 console. This should have released before next gen consoles were a thing.

Ultimately they are stating that you will get an inferior product if you play on PS4 or XB1 and you'll never get it as good as higher end machines.

You could argue that this has always been the way with next gen games released on older machines except this has been marketed for those consoles. It should be running at an acceptable level on those consoles. Now the statement says you'll never get as good an experience on older hardware. Where was that in the marketing?

Re: Sony Processing Cyberpunk 2077 Refunds for PS5, PS4 Players

Rudy_Manchego

Will it eventually be a good game? Yes.

Did it launch in a state that is acceptable? No.

If you have a PS5 and it runs ok, great. However you will have paid the same price as someone who bought it for their base PS4 because it says it is a PS4 game.

Clearly they were in a financial state where they could not afford to launch and knowing that they deliberately withheld console copies for review and demanded reviewers signed up to unfavourable terms.

As consumers it is correct to ask for refunds and to return when the game is at an acceptable standard.

Re: Poll: Is Cyberpunk 2077's Poor PS4 Performance Acceptable?

Rudy_Manchego

There are clearly core intrinsic issues with getting this to run on base consoles and I'm not surprised - it feels very much like the ambition outstripped the hardware. It looks, and I stress I haven't played but have seen a lot of posted footage etc, like playing on base consoles is going to give you a worse experience than playing on Pro and PS5 or PC of course. However, the price is the same.

The delays and the lack of console review versions are a good indication that this was known. The game itself is probably great but I do feel that launching a game at the same price with such issues across all platforms is a little disingenous and reviews etc. should reflect that.

Re: Soapbox: The Conversation About Games Moves Too Quickly

Rudy_Manchego

It's to do with the internet age and the way the advertising market rolls on. Everyone needs engagement, everyone needs clicks or views and you tend to get that with news and hype for the next thing. Publishers pump a lot into getting people hyped, then media outlets push that hype to get views and we, the readers, also want to read the new thing.

There are some exceptions - some communities are large enough to keep topics and games alive (look at Dark Souls) beyond this period but ultimately, they'll all die pretty quickly. Sign of the times.

Re: Sony Backs Single Player Gaming in Leaked PlayStation Documents

Rudy_Manchego

What the last generation has shown is that the market cannot sustain multiple online games that can bring in that revenue. If you dedicate your time to Warzone, you aren't playing Apex Legends and The Division 2 etc.

For every success story in the online space, there are far more fails. Revenue is not guaranteed.

A single player game can never reach the revenue of an online game like Fortnite or GTA V but it doesn't need to succeed in the same way.

Re: UK Scalper Group Claims It's Snagged 3,500 PS5 Consoles

Rudy_Manchego

Actually I think MS and Sony do have an interest in stopping this. We all know that hardware, especially at launch, is often sold close to cost or at a loss. The money is in software and subscriptions.

If a console is bought by a scalper, it sits there until someone buys it. Eventually they may all go but it could be weeks - often scalpers will drop the price as demand increases. It means that al this time, that PS5 is generating no revenue. No one is buying games for it or potentially taking out PS Plus subs. Those that do buy an inflated priced item from a scalper may therefore have less money to again, invest in the eco-system.

Re: Sony Believes PS5 Game Pricing Is Fair, Denies It Considered Charging More

Rudy_Manchego

Yeah but nah. In the case of Demon Soul's, you could argue that yeah it is a single player AAA game, takes 30+ hours to complete, more to 100% and is a good game.

I could MAYBE accept that attitude if that was true across the board. Few games are long AAA affairs. Many AAA games have an element of microtransactions, season passes, DLC - the lot. Many have different versions at launch that give you more or less.

Then you add into the mix that publisher revenues have been on the up and up because of the above then you realise this ISN'T a case games costing more so they have to charge a bit more but that they want to cut costs and increase profit.

With every new release and hype, the decision is whether splashing out day one, knowing I am paying more is worthwhile. With TLOU2, loved the first game, didn't want it spoiled, I ordered and played day one. Ultimately, I have been lucky to have income that allows me to buy a few release day games a year. With this price rise and the fact that I paid over £120 for two launch games on PS5, I'll just wait. Sackboy looks great but is £60... we all know that in 6 months it will be half that. In a year, it will be under £20. So in my mind, the trade off doesn't work.

I also hate the cost versus time element. Technically, going to the pub with mates is far more costly by time than gaming. More so even than going to the cinema. Doesn't mean the experience isn't worthwhile.

Re: PS5 Review - The Future of PlayStation

Rudy_Manchego

Nice review - very balanced. I think my only qualm at the moment is the HDD space - the 1TB does my just fine on my PS4 Pro but what is there is quite small. Still, as someone who typically plays one game at a time, I'll just wait till the prices come down on SSD. However, that is quite clear in the review. I am looking forward to trying the haptic controller very much!

Re: Bethesda Games Are Looking Increasingly Unlikely on PS5

Rudy_Manchego

Look MS have a service to sell and you need a catalogue of games to sell that service. Anyone that didn’t think there would be an element of exclusivity with such a huge purchase is a little naive. Bethesda have recognisable brand which is why and would want them. It sucks for us PS gamers and yes it is hypocritical but big business.

Re: Reaction: Spider-Man PS5 Debacle Shows Sony Is Out of Touch

Rudy_Manchego

On the surface it is the kind of thing that publishers do all the time and arguably no one is left behind. You can play Spiderman on PS5 happily. This is a sexier edition.

The issue is really is that lots of other companies are offering it for free to entice people to buy their games in the knowledge it will work on it. So once they offer it, you look less consumer friendly.