Cyberpunk 2077 developer CD Projekt Red has taken to social media to apologise for not showing what its latest RPG looks and runs like on a base PlayStation 4 and Xbox One prior to last week's launch. In a statement, the Polish team said: "First of all, we would like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and, in consequence, not allowing you to make a more informed decision about your purchase. We should have paid more attention to making it play better on PlayStation 4 and Xbox One."
As a result, the studio is making both digital and physical refunds widely available to those who purchased the game. We already saw hints of this starting over the weekend, but CD Projekt Red now states you can use the PSN refund system to get your money back. For boxed copies, first try and grab a refund from the store you purchased it from. If that doesn't work, you'll want to contact [email protected]. The email address sticks around for one week, until 21st December 2020.
CD Projekt Red "would appreciate" it if you give them a chance to fix Cyberpunk 2077, which takes the shape of two major patches in January and February. Another update is planned to hit in the next week or so, but the developer reckons it'll have the worst issues PS4 players are facing fixed in the next few months. "They won't make the game on last-gen look like it's running on a high-spec PC or next-gen console, but it will be closer to that experience than it is now."
The fallout from Cyberpunk 2077's launch last week has been well documented as reports of technical flaws began hitting the internet as soon as the RPG became available. Then a Digital Foundry analysis found the PS4 version to drop as low as 15 frames-per-second at 720p. Our own Cyberpunk 2077 PS4 review in progress was then posted to the site, covering our disappointment with the title's poor performance — other users agreed as the Metacritic user rating tumbled to 1.9. Who knows where we go from here.
Will you give CD Projekt Red the chance to fix Cyberpunk 2077 or will you refund the game? Let us know in the comments below.
[source twitter.com]
Comments 167
Wow! Big move by CDPR, it's the fairest thing they can do now over the outrage on base consoles is offering a full refund.
Sony & MS must be extremely angry over this though, especially MS who I believe paid for some advertising exclusivity for Cyberpunk (correct me if I'm wrong).
This will go down as textbook on how not to release a game.
The mental gymnastics in the replies to say they appreciate CDPR’s transparency is pretty astonishing.
It's a good game. I'm having fun with it. I'm not coming across any dealbreaking bugs. On the PS5 I'm using, they are very few and far between. I think some people might be confusing the technological capabilities of the fictional game with what should be expected of real world gaming software/hardware.
Just tell us when the next gen version is coming CDPR! I want to know if its going to be within 12 months atleast, if its not then I'll get it now, but if it'll be available in the Summer then I'll wait!
I have it. But I'll put it in the backlog till the ps5 update is released.
Game releases in poor state, big shock. Either go back to the days, pre-patches, when games were delayed if not ready, or, and here's a novel idea, price the game based on it's condition. Offering refunds will go some way to repair the damage, but still, they released an undercooked game. Another reason not to buy new games immediatley.
So reading this,they think the Pro version is totally fine!? 😵🤷🤔
"We should have paid more attention to making it play better on PlayStation 4 and Xbox One."
And it was in development on these very consoles for HOW long?
Better response then what EA would give but it doesn't excuse things, fact is they chose to hide how poor it was on base consoles. That said offering refunds for all is pretty decent and is the least they can do, i think the game is great gameplay wise so hopefully when patched up the main issues are fixed and its more like the game we expected it to be.
What cdp doing is scummy as f**k, I don't thin even EA and Activision is that scummy hiding the console version of their games from reviews.
Thankfully after no man sky, sf5, and tlou2 fiasco I don't do preorder anymore
Also reading all the cyberpunk news make me appreciate Rockstar games even more, it's amazing what Rockstar can do with ps3 hardware (gta 5), and ps4 hardware (red dead 2), I can't wait for their next ps5 era games.
No mention of releasing PS5/Xbox X versions scares the heck out of me, it's very off-putting and made me ask for a refund at my local game store. Seeing how much time and work they will still have to put into fixing this wonder I would not count on PS5 release before the end of next year.. Such a shame, all this new hardware and no chance to play this game decently.
"We would appreciate it if you continued acting as free beta-testers, because that's what every major game developer does nowadays anyway, so why should we be any different? Keep struggling to play our buggy mess of a half-finished release and tell us of things we'll get around to fixing in a couple months, whilst we all cash in on our Metacritic bonuses and have a very Merry Christmas."
@deathaxe Is that for certain, because I can't say I've actually seen anyone from CDPR say that. I thought people were just assuming it would be 2021?
EDIT: My bad, just looked and I've seen some quotes saying it will release 2021. I'm not holding my breath though.
They don't deserve my $60, I'll probably wait until I get a PS5 and by that time the game is half price.
Good to see them acknowledge there deception that was a very scummy thing to do. They never admitted why they hid it though wich is a bit disappointing. But obviously now its in gamers hands the reason is obvious. But will give them the chance to fix it and appreciate the apology. On a sad note seems like next gen update isn't coming any time soon.
It would be nice if they offered the early adopters the paid DLC for free after basically play testing their game for them and paying for the privilege.
@RogerRoger Tbf just because its buggy or not what you expected right now doesn't mean that the team behind it didn't put a huge amount of effort into it, they still deserve the bonuses IMHO. Individually the people who worked on it day in day out aren't the ones who should feel bad about whats happened, its the people who decided it was a good idea to release it that way or release it on last gen consoles AT ALL.
@wiiware They had a chance when they were interviewed but flat out lied when asked how will it perform on base consoles. Cant believe they said very good, and there suprised how well it looks and performs. I think they must have got confused with the future Switch version lol.
I wasn't going to play this until the PS5 update anyway but I'm yet to receive my copy from Amazon yet.
@deathaxe This quite was from am article 3 months ago....“The next-gen version is planned for the next year and the plans are still in place – we’ve never revealed specific dates, but it’s planned for the next year, so the delay doesn’t change much in this regard.” So it does seem like 2021 is correct and confirmed.
Too little too late scammers shove your phony apology
Still having a blast playing away on my ps5. No crashes at all yet. Definitely sticking with the game. I'd rather not be entitled like the rest of the sheep.
"We should have paid more attention to making it play better on PlayStation 4 and Xbox One"
See, exactly what I said, they never took console seriously. You market a game for base consoles from the onset and then forget it and use high-end PCs as your testing kit. From videos I don't really see what's so groundbreaking that couldn't made to run fine without bugs. With how clunky Geralt is and how atrocious Roach is, I'm wondering how these vehicles handle. I feel CDPR have great ideas but aren't really there yet with regards to bug-free gameplay. RDRII is a masterpiece that runs fine on all hardware because R* focuses on console first and foremost.
Yeah, I got a physical for the PS5.
I'll just sit tight and wait, whether that's February after patch 3/4 or 'sometime' in 2021 for PS5 proper patch.
More things going on in the gaming and wider world to worry about it.
They can keep my £40 I paid for it, gratis.
But I won't be a beta tester as it'll sit in it's box until whenever.
It's just a game, people.
Not a cure for cancer.
Meh, fact is many cross gen releases over the generations have had bad last gen iterations, this one is just high profile, can't wait to play it on PC when I finally get my rtx 3080 PC on Tuesday
@skxnkwxlkr There are no PS5/XSX versions, you're just playing PS4/X1 versions but on next gen consoles.
I'm happy to wait for the next gen version. I hadn't even heard of this game until this year so I don't have the craving to play like alot in this comment section.
@HMazzy111 That's fair and balanced, and thanks for countering my snark-heavy comment (full disclosure: I was taking a shot against the gaming business in general, as I haven't actually played, nor will I ever play, Cyberpunk).
Chances are, it's the publishing / marketing side of CDPR that have written this admission of guilt and are begging people to keep their broken mess of a game in-hand. I'd argue they deserve a bit of cynicism but, you're absolutely right, the vast majority of the hardworking developers shouldn't be attacked or criticised for this debacle at all.
Apologies for being particularly "internet" back there!
@Skywalker1080p "It's just a game, people.
Not a cure for cancer."
Above all else, this. Always this.
Just admit this should’ve been on ps5, series x and pc
Despite the issues on base PS4, I'm loving it. I can understand many people kicking up a fuss about how it looks and performs but it's still perfectly playable for me and thoroughly enjoyable.
Why, pray tell, do they deserve a chance? They deliberately hid the base PS4 and Xbox One version because they knew it wasn't at a reasonable standard, and barely a fortnight ago lied about how well it ran. It wasn't an oversight or something they just happened to forget, it was calculated deception. And the crunch their team had to endure to put the game out (and will continue to endure in order to patch it) certainly suggests a serious failure of management at CDPR.
So some people have mentioned that there was stuff cut from the game and it seems that they were right. I looked up the very first gameplay video they showed long time ago and those comments sure speak the truth....
tbh i feel bad for holly from playstation access.
she quit there to take the PR job at CDPR and was very exited about it.
must be heartbreaking for her to see all this go down.
@sanderson72 I guess they're pretty much saying that while those versions were always announced, they weren't actually in development for long. It's clearly a PC game with rushed console ports.
@ApostateMage Same here mate, I am loving this game (PS5) it is quite overwhelming at first with so many mechanics to get your head around but I just can't stop thinking about it and can't wait to get back in after work!
@jdv95 Oh my god I feel so bad for her. I loved watching her from PS Access. It's definitely going to be hard on her unfortunately
@deathaxe Yh I feel sorry for the devs who had to crunch and sweat blood and tears into this game. But agree the big scummy decisions would be from the top brass and then let the devs take the heat. Recommend not looking at there comment section on twitter its disgusting.
Well I haven't bought it yet, but honestly from what I have read doesn't sound good. I personally would get a refund and pick it up again in Feb when it's been patched and probably be much cheaper.
I would allow them time to fix it, watch and see if it's trending positively and maybe purchase it down the line. But right now it's a little bit too much. Sad this got released in this state. Maybe CDPR really want to become the new Bethesda with crappy initial releases.
@nathanSF Lucky! I've developed a but on PS5 which massively impacts the experience. Seems like I'm the only one!
@WallyWest I know that, I'm talking about the fact that they're only mentioning patches and fixes for the current gen versions (and PC), no promise of the next gen console versions which would obviously be a far better solution for next gen console owners.
Hugely afraid it will take forever before they can even start working on PS5/Xbox X, understandably I must say.
I bought it, and am loving the world they have built. It does crash on my PS5 fairly regularly (every 90 minutes or so) and there are bugs and glitches galore, but still happy to support the studio while they fix it. I’ll just wait for a bit and play it again when it’s patched.
@skxnkwxlkr Well they aren't going to mention patches for versions what don't exist yet, any update giving to last gen versions will apply to the copy running on next gen machines. As for actual next gen versions i expect its going to take a while because right now last gen versions and PC and fixing them take priority.
@ApostateMage Given how excited you've been for the game, I'm really pleased to see that you're enjoying it!
I play on PS4 pro and I enjoy it a lot.
Yes, bugs are there, plenty of them.
But I am sure that corrections are on the way and CDPR team is working hard to resove all known issues.
So, why should I bother refunding?
Even 1.04 patch helped a lot, I really look forward to the next fixes.
I'm so glad I never brought this game on launch, I'm waiting till the game is cheap and all the bugs are gone from the game, no rush for me 🙂🙂
But it's a shame really I really was interested in this game too.
@ApostateMage same here, honestly.
I do admit that the game lacks in some aspects but I can't stop myself from having a really good time, jamming to the radio tunes and ride around Night City. Could've been better but it's still a blast. One thing that stands above all so far for me is the characters and the story. Typical CDPR, amazing as always.
@wiiware What fiasco did TLOU2 have? It's a brilliant game and was in no way broken or buggy?
This apology is nice but ultimately meaningless as it skirts over the truth that they deliberately misled purchasers on day one.
This game was marketed for years as being a PS4 and XB1 game - the largest install base combined is the PS4 and XB1 console. This should have released before next gen consoles were a thing.
Ultimately they are stating that you will get an inferior product if you play on PS4 or XB1 and you'll never get it as good as higher end machines.
You could argue that this has always been the way with next gen games released on older machines except this has been marketed for those consoles. It should be running at an acceptable level on those consoles. Now the statement says you'll never get as good an experience on older hardware. Where was that in the marketing?
@sanderson72 I seriously don't believe them when they say that, I bet they knew that this game was buggy broken mess and released it out the window regardless, because of this release now patch later culture we have in the gaming industry now this is why we have such a dire situation with cyberpunk, and there is no excuse for this especially when fans brought this day one and at full price, unacceptable and I'm glad Sony has issued refunds.
@mookysam Excellent point - I keep seeing statements in comments and in media stating they 'hope CDPR can get fixes out quickly'. What of the human cost to do that? These guys have been crunching for untold months.
I'm another enjoying it on PS4. I waited to see it running before buying so my eyes were fully open. On foot everything seems fine and I've seen very few glitches. In a vehicle things do look noticeably worse but it's honestly not such a problem for me.
@rikka6500 but you wasted your money in doing that, by the time the game is fixed to acceptable playable state the game will be much cheaper to buy, this is why I don't buy day one anymore it's such a waste of money.
@PossibLeigh What's happening with your game?
@jdv95 oh? So is that what happened to her? I was sad when she left PS access 😔
My Tv is a 2009 1080p Bravia. I'm blaming the limitations of the TV's processor for some of the problems. like the lag that killed my V when a gang member zoomed out of a door, across the hallway and killed me before I could move an inch.
@WallyWest We keep misunderstanding each other. Of course, I don't mean they should promise patches for versions that don't exist yet, I wish they would've said that releasing next gen console versions is being worked on too, apart from patches for current gen.. Because seeing how much work is to be done still, I'm losing faith in seeing a proper PS5 version any time soon.
@RogerRoger it really is disgusting when you think about it! 😤😤😤
@sanderson72 not only that it was delayed so many times too! It's pretty shocking actually.
@skxnkwxlkr Ah right i get you know i think. A proper next gen version will happen there's no doubt but i think its just going to take longer then we thought.
@deathaxe Sorry to hear that.
One suggestion I found for people using a 4k tv with upscaling was to set graphics to 1440p-60 and let the TV upscale to 4k. This lowers the processing demands on the console/graphics card and allows for smoother play.
I'm no expert on graphics but it kind of made sense.
https://youtu.be/VhvDy8h3FG8
Smfdh 😤😤😡😡
kudos for them apologising as most company's wouldn't, but major damage has been done too there reputation , witcher 4 will have to be spectacular at launch to win people back
Maybe they should have apologised before bragging about 8 millions preorders. They’ve pissed a lot of people off.
@suikoden They don't deserve kudos at all.
Cyberpunk 2077, which always was announced as a PS4 game, doesn't run well on PS4. CDPR knew this and they have tried to hide that until launch, and just hoped not too many people noticed.
They were caught in the act doing something very scummy. They admitted to it, because they couldn't deny it any longer.
Will you give me kudos if I steal 50 euro from your pockey, you catch me doing it, and then I say "Sorry, I deeply regret that you caught me stealing from your pockey"? Nah, you'd just hate me for robbing you.
At least people will now finally stop holding CDPR in such a high regard. They should have already after many incidents, such as the alt-right dog whistles or their fake "no crunch promise". That's one good thing to come out of all of this.
Screw off CDProbug you are now another developer i wont buy day one from. At this point i might as well wait 3 months before i buy any new game because there aint a developer worth buying day one from.
Even though I don't play a whole lot of first person view games. I was actually interested in CP2077 and had pre-ordered it. Luckily I cancelled it a day before it was released. Mainly because CDPR didn't give reviewers any samples of console code, and only allowed pre-rendered stock footage and wouldn't let reviewers use their own captured footage on any platform.
@Max2574 Yup, cdp have the choice to be honest and delay the ps4 version, but they're greedy and want the ps4 gamers money now, not later.
@Omnicron The story is not what the trailers and previews led me to believe, ND did't let the reviewers to speak about the true protagonist of the game. It's a dishonest trailer and ND only put the real trailer 6 month after the game launch.
Also, refunds or not I don't think people should be defending the developer.
https://pbs.twimg.com/media/EpLrTSwWEAIMPe_?format=jpg&name=large
@Zeke68 No.. it's not saying that the Pro (or Xb1X) is fine. Did you see them say that? No. The Pro will drop to 25fps on the Digital Foundry assessment - but there's a big difference between 25fps and 15fps.. so the base consoles are what theyre hanging their heads in shame about. And they should.
@nathanSF Since patch 1.04 whenever I exit a vehicle (bike or car) some of the vehicle surface geometry gets stuck to V and flashes on and off constantly. The only way to fix it is by reloading.
@Kidfried
Think your right really don't desever any praise, what was the alt right thing?
Possibly the scummiest AAA release of all time? From CDPR? 2020 surely is hell.
That's a load of BS... They knew since like ages ago about this, no amount of apologies are enough. And, of course, on a technical level this game cannot run "well" con ps4/xbone, at least as it is intended... Maybe at 320*200 with scanlines and 1 concurrent NPC on screen.
Refunds is the obvious thing to do. Also saying out loud "we lied, we kept this from you and we suck"...
@PossibLeigh
Blimey, that's some bug! So what are you doing, Fast travel?
CDPR got a lot of gamer cred for Witcher3. Outside of cramming Witcher2 on an X360, it was their only console release. It was a good game, but the CP2077 world was way too ambitious for their engine and their vision. That initial trailer with a bustling city with crowds of people should have been the first warning sign. No way the base (or enhanced) consoles could keep up with that.
I wasn't interested in the Cyberpunk world anyway so I only looked at it with mild curiosity.. I thought I would pick it up when it drops to $20 a couple years from now and on the 5 when I have one.
They overstepped what they were able to do on consoles and they were always a PC game developer. And with a good gaming rig, you can run this game - if you don't though, you'll have the same problem as consoles.
It's not well optimized, the graphics look dated, the engine IS dated and they've been hiding that they bit off more than they could chew.
Makes me think the refunds are the direct result of the metacritic scores and not because they're actually sorry for hiding all of this.
@theMEGAniggle seems it is. Not the first game to perform poorly but with many years in dev, with so many people asking how it would run on PS4... If you kept the public from knowing before launch, then is a scam right away.
@Party_Cannon that's right, it's sad but if everyone said "oh poor CDPR guys, their game is too much for the old consoles..." Then for sure they will be refunding nothing. They don't care.
@huyi I don’t consider it a waste, I love what they are doing with the game and I want to support them! It probably will be cheaper to play once it’s fixed though and I generally don’t preorder unless I really like the idea or the studio. So I’m not upset that they fluffed the delivery.
I do agree they screwed up somewhat by hiding the console versions from reviewers, not a great product launch to say the least.
@huyi Makes you wonder how we managed in the PS2 era, doesn't it? The teams actually tested the gameplay before release rather than relying on a banal set series of unit tests, no doubt.
@sanderson72 well yeah excatly, there was no patching to save game Devs back then, they had to get it right the first time without mistakes
@rikka6500 well at least you agree with me on that, they messed up real bad 😏😏
@Zeke68 No, not even the PC version is fine. It's just as buggy and broken, just with better visuals.
I will definitely be taking a refund for ps store. Hopw things go smoothly (unlike this game performance)
Bunch of con artists! Hiding the game from over 100 million ps4 owners and a console it was designed for run on, should be ashamed of themselves
@nathanSF Haha, I've just been walking everywhere in China Town! Been fine so far, but now I've gotta go further afield, so I think I'll put it away for a week until the next update and go back to Demon's Souls. It's a tough life!
Rings a bit hollow. They knew what they were doing. We've been asking for review code for months and they held it back from us.
What makes a crook a crook in CP77?
Getting caught!
Sorry...
Oh that's alright then 🙃
@wiiware In terms of gameplay everyone knew exactly what to expect and it more than delivered. Story wise why would they reveal all the shock value in a trailer?
You not liking the story doesn't make it a broken game like Cyberpunk, or a game that was a total lie in terms of promised features and key gameplay mechanics like No Mans Lie.
TLOU2 is a complete, meaty and very polished game.
So if I hurry up and finish this game by Friday I can get my money back? 😂
@Subsided No other cross gen has had smart delivery, free upgrades and the dream of never having to worry about not having enough power slapped all over the marketing though.
I'm a bit miffed that all of the banging it into shape on last gen is likely to push back the true next gen version. Totally selfish maybe, but there you are.
They could have avoided all this with one long statement a few weeks ago by saying. "We've worked really hard to make Cyberpunk our most ambitious game on all platforms. However the challenges with getting the game to run on PS4 and Xbox One to a standard you deserve has been immense. It is our desire to make the best possible version of Cyberpunk 2077 on all platforms with as little compromise to our vision as possible So in the spirit of complete clarity we wished to let you know that both PS4 and Xbox One versions will both still release on December 10th as planned but players should expect a game that will have fluctuating frame rates and environmental and texture pop ins. We understand that this will come as a big disappointment and we can only apologise. But know that we will continue to work hard to improve these issues in the days and weeks to come.
With that in mind we strongly advise you seek out reviews on Cyberpunk 2077 on December 7th in order so you can make an informed decision on your potential purchase.
Now you may ask about "why not delay the game again"? But the harsh reality of game development is there's only a finite time we can keep delaying a product before we're in a position to release it. Plus we have long established marketing and retail deals we have to meet on top of our own need to recoup the huge investments we have made over the years to make Cyberpunk 2077 a reality. We hope you understand and look forward to hopefully seeing you enjoy your stay in Night City. Kind regards CD Projekt Red".
If they had done that they would have weathered so much of the storm.
So the refund email address is only around for a week, but they won't be patching the problems until Jan/Feb?
Glad I decided to wait because this hype train wrecked hard.
@wiiware Eh? What "fiasco" did TLOU II have? The game pushed PS4 to its limits, yet ran like a dream...
@Profondo Lesbians and a trans... that's his problem with it. It can be the only issue possible, it's a flawless 30 hour story driven game.
Refunding this janky hateful game today. CDPR are behind me now.
@Skywalker1080p yeah same here. playing on ps pro and performance is decent enough in my opinion but I just played through the prologue. I'll deinstall and wait at least untill the february patch to give it another go.
I'm having issues with PS store for the refund. Apparently after chatting with a bot, i'm not qualified for it.
There was no option to select that Cyberpunk was the reason that i demanded a refund.
Did anyone in the chat managed to make it work?
@get2sammyb I would also like to say that even without the bugs the game isn't some revelation. The NPC AI is pretty generic and the world doesn't feel alive at all. Just artificially so. It would have been nice to encounter more dynamic events.
@fabisputza00 You'll have to actually call support. Likely to be a pain but that's the only way they'll do it.
So they knew that the previous gen versions had issues? (remembering they'd have been current gen if CP77 had met its release dates) yet covered up and held back screens and gameplay? And there was me thinking CDPR were one of the more honest and "for gamers" companies around.
Someone at CDPR should seriously STFU! as each time they talk about this they dig a bigger hole that erodes any positive perception that people previously had of the company. This isn't just about money, it's about how gamers feel about CDPR as a whole...
@jmac1686 Agreed. I enjoy the game a lot for what it is, but it does have definite issues.
Sounds like Sony made them rush the game out sooner than it needed. Sounds very similar to No Man’s Sky.
@JapaneseSonic @suikoden Eurogamer wrote a pretty good, and balanced piece on it.
https://www.eurogamer.net/articles/2018-12-05-troubling-gog-tweets-a-fired-cd-projekt-employee-and-the-spectre-of-gamergate
@Deadhunter Thanks, ill try doing that.
Appreciate the help
Gee, this game causing epileptic fits now seems like a lifetime ago what with the s*** show that's followed!
The worst thing about gaming is the other gamers- toxic - impatient - entitled- acting like chicken little every time a game releases with a few bugs. The more realistic games become the more difficult it is to make them. If you can't deal with bugs please quit gaming permanently, and stick to playing chess - a 5000 year old game with zero bugs
Don’t apologise a week after the event. You knew what you were doing CDPR, that was a calculated decision to hide ps4/x1 gameplay, just admit it rather than play dumb. You’re insulting our intelligence...
Plus this is only for the PS4 / Xbox version. Stadia is probably the best way to play Cyberpunk if you whine endlessly about bugs. Remember you have the luxury of playing video games in the worst pandemic of your lifetime along with Brexit- which with probably be the worst British economy of your lifetime.
@wiiware - i disagree, it was always clear that ellie would be the main protaganist in TLoU2, and ND admitted that - and she still is, even if quite a chunk (probably more than was necessary to be fair) you play as someone else — that's to add a lot of context, for ellie's motivation, etc. it was a "Part 2", in which the consequences of the choice made at the end of the original game are played out, not a sequel where it's a buddy adventure across clicker country. the story was really well done in my opinion, one of the standout aspects of the game.. and technically it was flawless (or at least it was by the time i got around to playing it in september). i did have some other issues with the game (didn't pace well in places, it was too long, and had sections that were tedious).. so overall i enjoyed the original game more, but to say that ND deliberately lied about what the game would be is false.
Don't like bugs? Suck it? That's what people are saying? Look I'm lucky to have a PS5 and the performance issues are being cleaned up by sheer brute force. However I've bought 3 new releases for the PS4 this year and on a Pro, FF7R, TLOU2 and Ghost of Tsushima all ran close to perfect with the odd error.
The game was in development for years with the PS4/XBone as targeted hardware since announcement nobody expected to look like top end PC's but I do expect it to look like the current gen games and perform just as well. (Oh yeah BTW PS4/XBone are a still current gen, the next gen have only been out a month and anything release on current gen should still work properly).
Ah well CDPR are now on my Bethesda I'm never buying at release list.
Guess everyone that is on the fence with the game should wait until spring before buying it, after the major patches are released.
Hopefully the major patches don't cause other problems.
I feel sorry for all the development team who have worked on this game and had to go through all that crunch time to try to release the game as best as possible , especially during this crazy pandemic only for their work to be somewhat tainted by the decisions of the higher ups at CDProjekt red to release the game in this unfinished state just to get it on store shelves for the holiday season .
The Apology is half baked imho , they purposely held back footage from consumers full well knowing the game was in a bad unplayable state , even with people reporting key characters go missing and you cant advance in the story in all platforms they thought they could pull a sly one and just release it and patch it later .
People really should know by now never to pre order agame , no matter who the developer is .
The fact they are talking about releasing patches till 2021 to fix this game , I can see alot of people trading in their copies and moving on to other games down the line .
@PossibLeigh I've been partial to jogging around town myself - from gig to gig. picking up junk. I'm more of a dumpster surfer than a hero
This definitely feels hollow. By not allowing reviewers to capture footage ahead of time and hiding the PS4/XBO versions until release, they knew what they were doing. I'm not sure what sort of response they expected though. It's not like they were not going to be found out.
Only in video games can a company deliberately falsely advertise a product for years, lie about it right up through product launch, deliberately go out of their way to obscure the broken product to the point of legally preventing disclosure by contract to all third parties aware, all to secure sales of said broken product. Then remain mostly silent for days about said broken product as complaints soar in. And then after their retail partners are inundated with returns, write an "oops we're sorry, we should have spent more time designing it" letter and implement a dedicated returns department.
And the consumers.......defend this for the good of the Company!
The "big evil" publishers have all launched broken games at times (ME: Andromeda, AC: Unity, etc), but not one of them has ever gone out of their way to deliberately hide the game the way CDPR has. That's what makes this worse and vaguely Nixonian.
@Thrillho I wish I could like this more times.
@nathanSF Haha, heroes come in all shapes and sizes!
I’ll give them time to fix things up, I have other projects to work on.
@deathaxe The Witcher 3 update is being handled by Saber Interactive (they ported it to Switch). So I doubt that will be taking much of their focus.
@jess3a3 If Britain has any economical trouble it will be through Covid-19 wrecking our already struggling retail and public sector, not us leaving a pact where we had little say on our borders as well as meddling in our fishing industry.
The fact your defending a company that outright lied what their game would look like to gamers that were going to buy it the most makes you look like a joke. And it's not just a few bugs, people quite rightly want a game that runs at a stable 30fps that doesn't crash often and full of immersion breaking bugs. How you can't see that I don't know.
@wiiware Oh please get a grip of yourself! Naughty Dog did NOT "lie" about the game (or it's contents in ANY way, shape or form. There was indeed an embargo on story points that reviewers were forbidden to discuss, but that was just to leave those as surprises for players, what would have been the point if you knew that a certain person was killed? It would have taken away the power and emotional set-up if you knew those story beats in advance.
And as for playing as Abby? I thought that was a masterstroke by Naughty Dog! We were meant to have HATED this person and what she had done, yet playing as her gave that opposite view. And no, there wasn't a "true protagonist" in the game, there were two and if Naughty Dog had shown this in the trailers it would have spoiled massive parts of the game.
BTW the trailer released last week was a "thank you" from Naughty Dog to the fans (after winning so many game awards) showing Abby's "journey" in the game not the "true" trailer that you imagine!
Last patch on PC was fantastic. Much more stable low FPS
People should REALLY wait to play it on PS5 (or play it on GeforceNOW) the Resolution/RayTracing makes the world so much nicer.
Glad if people unhappy they getting their money back. But after Control, I knew this was going to have issues on PS4
I've been playing on my base PS4 console. It seems I'm one of the 10 people one Earth who can't seem to find a PS5 ANYWHERE. Anydangway, are there bugs? Sure. Does the game crash probably more than any other game I've played? Maybe. Have I spent $60 on far less entertaining games? Hell yeah. Looking at you NHL for the past 5 years. Good on, CDPR for owning up, but I'm enjoying this game and I think I'll hold onto it.
@jess3a3 @AdamNovice Brexit was sold to us (by people who are now profiting millions from it) on a whole bundle of lies and misinformation about sovereignty, borders and trade. We always had far more control over our laws than we were told. As for fishing, that's a fraction of a percent of UK economy. On top of that, British fishermen have sold £160m worth of England's fishing quota - That' s now in the hands of vessels owned by companies based in Iceland, Spain and the Netherlands, That amounts to 130,000 tonnes of fish a year and 55% of the quota's annual value in 2019. Plus a little under half of what we caught was sold abroad.
Don't mention the war, Basil.
@Omnicron Tlou 2 is complete game, but I won't give any point to ND because they release complete game, I expected to receive full game when I spend full $60 on games.
@leucocyte Don't care about the new (and boring) characters, I spend $60 to see joel & ellie adventure, not this new fanfic characters. Nd knew the story is divisive (they talk about it), so they deliberatery mislead the trailer.
@Profondo The story suck and not what tlou 1 fan wanted, it's like buying spider-man games and spidey die 2 hours in to the game and we play as the killer (but all the trailers hide this fact). That's why the game is only selling good at the first month before people know about the story.
Also the reason nd release abby trailer is to see if people change their mind about abby so nd can make tlou 3 with this new fanfic characters. People still hate it according to the like/dislike ratio 😬
Nd can do whatever they want to the tlou characters, just like I can buy / not buy their game whatever I want, but to hide the fact is scummy as f.
Not what the TLOU1 fans wanted? As if anyone who played TLOU2 and enjoyed it hadn't played TLOU1....you sir are a fool,
I didn't feel misled by the marketing and its not the first time video games have done it. At least Abby was an interesting character unlike Raiden.
@NathanSF I didn't vote based on what people did or didn't say I voted on the simple question "Should we leave the EU" and I'm not dragging the point any further cos I'm sick of been treated like some little Englander by a bunch of people moaning at how democracy works cos they lost.
Anyone know if Gamestop is giving refunds for physical preorders?
@Ralancian The game story is bad, that's why it only sells good at first month, the word of mouth really didn't help this game at all, unlike some others game which have good word of mouth like ps4 doom 1 or days gone.
Raiden characters (on mgs2) is not boring but whiny and unlikeable, mgs2 story is kind of weird but very prophetic though.
Unless you're talking another raiden? Which I didn't know.
@Omnicron Keep telling yourself that, I like ellie which according to the game itself is lesbian btw. I just don't like bad fanfic story.
@wiiware neither game you mention has more sales than TLOU2 and don't even make the top 30 best selling games for the PS4. Out of this years releases its only been done better by Ghost of Tsushima and FF7R (CP2077 figures to come, will likely do better unless load of people get refunds). I think Naughty Dog would call that a success. On a massive release with large pre-orders you'd expect a massive drop off when everyone has already bought the game I suspect if you look at firgure you'll see something quite similar on all the major releases of all games.
@AdamNovice Fair enough. Not sure why you started banging on about "been treated like some little Englander by a bunch of people moaning at how democracy works cos they lost."
Strictly speaking, there is not, and never has been true democracy in this country or any other. putting a cross on a piece of paper once every few years isn't democracy. Buying a scratchcard gives you a better chance of making a smidgen of improvement to your well-being
@wiiware With respect, how on earth did you think the story in TLOU2 was going to go? If you liked the first it was obvious that if there was to be a 2nd it would be a tale of revenge. You think it was just going to be an identical story? A murdering sociopath who put his selfish needs above a potential cure for mankind wouldn't get his comeuppance?
@Jeanhenry Very interesting take.
"They (Patches),won't make the game on last-gen look like it's running on a high-spec PC or next-gen console, but it will be closer to that experience than it is now."....which rather brings it back to the point that if it was such a highly-specced game aimed at high-end PC's/new gen,why did they bother with the lowly "last gen" base console owners? Oh,thats right,they probably wanted to turn a quick profit for all the investment $$ poured into development!
To feign an apology about only using PC footage in marketing prior to release is laughable....its hardly new though...anyone who owned an 8bit/16bit computer ala C64/Amiga back in the day knew if the gamebox had arcade or other formats on the back it was likely the port was crud!
What is the process like to get a PSN refund anyway,painful? After the Aussie ACCC court case which they were fined for breaching Aussie consumer law,I was hoping they might've had to put some notices up like Steam were forced too,but haven't really seen many notable differences.
this does not cut it for me they should have got it working on the base consoles first the CDPR apologists are the worst. 8 years & that is the best they could do? at least on PS5, it is playable so far well has been for me bar a few bugs & I'm enjoying it.
I am angry because if I had not managed to get a PS5 I would be playing it on PS4 now.
@AdamNovice I wanted out 10 years before we were asked.
remainers just cannot move on imo. was going to go back & forth but I have had enough arguments with remainers now! I m tired of it so I deleted the comment.
@AdamNovice this is by far my favourite take here...I really think that company pride got in the way of common sense in this messy situation. CDPR couldn’t bring themselves to be open and transparent about the struggles in realizing their vision and by all accounts actively worked to trick their customers into parting with their money. This shows a lack of respect for who they serve and who they employ and is inexcusable. In a tit for tat transaction, they will now have to eat the very same disrespect that they extended their fan base.
Businesses are inherently greedy, that is their function: to generate revenue. It’s the people behind the company that make it human; to inject morals, reason and understanding into an entity that is cold and analytical by nature. There is no proper excuse for CDPR’s marketing and release strategy here, but behind the facade are human beings and what is life but a series of failures and lessons learned? I believe in forgiveness and in people’s ability to learn and to change. How CDPR rectify’s the situation is what’s important to me, and I hope they can truly humble themselves and move forward. Time will tell.
Regarding this article, I will not be requesting a refund as I am truthfully having an absolute blast with this game. It scratches my Deus Ex itch in a way no other game has. I have fortunately not had the same issues many others have, but don’t fault anyone who feels disappointed and tricked. I’m excited to see what they add to the game as it’s obviously unfinished but has HUGE potential to be incredible.
Asking people to be patient when they've been waiting for this game for nearly a decade is ridiculous. I hope everyone goes for the refund option but I know some fans are way too forgiving so I doubt much will be learnt from this.
@Futureshark Are you F######G kidding they lie too your face and you make Sony and Microsoft the bad guys. These fans are the biggest morons around do you have the Stockholm syndrome. Games this broken should not be even allowed too be released in this state.
Reviewers are a problem in this trying too bend this unacceptable form of releasing games utterly broken games. Im certain if Returnal get released this site will burn the game too the ground and won't look for the silver lining.
Im certain they knew they willing released a broken mess because this trainwreck would never been fixed in a month. They should have released the PC version and pushed the PS4 and Xbox One versions too next year.
@wiiware They cant make a 30+ hour game of just Joel and Ellie plodding around the country aimlessly. We've already done 30+ hours with them in the first game. it had to be shaken up.
Joel not being there actually made it stronger narratively because it shown that despite their conflict, Ellie and Joel were bound by love and she went through the whole ordeal to prove that.
@David187
Hahahaha
@RogerRoger Thanks, Rog. I'll be looking forward to it all over again when the PS5 version is announced.
@1_W1NG3D_4NG3L Oh, what I was reading about the PC port is that it runs pretty stellar, with a few users reporting inconsistencies/bugs. So it came across like they prioritized the PC version, and just pushed out the console version in a hurry.
CDPR only apologizes because Cyberpunk runs so poorly on the base PS4 that Sony started issuing refunds for it.
They charged $60 for an unfinished game and then expect the consumers to wait for 2 months or more for them to fix it LMAO.
@nathanSF 🙂
@Salohcin I just left my local Gamestop for an unrelated reason and the manager said they were issuing refunds.
Haha, just skimmed through the comments and have already seen posts about the story in TLOU2 and also Brexit being mentioned.
Looks like Cyberpunk has managed to rank as highly as those hot topics on people's personal axe grinders.
@flaming_kaiser
I didn't mean to say MS or Sony were to blame for this sh1tshow, I was just mentioning how angry they must be to see such customer dissatisfaction after they (particularly MS) had invested in the game.
CPRD made a huge amount of fan loyalty from Witcher 3, I wonder if we have witnessed a certain level of hubris from them, releasing the game in this way. Did they believe the public would buy it and love it in whatever state they released it?
Whatever, they now see all that loyalty has been flushed down the cyber toilet.
@huyi
True but some games still had serious bugs and had patch discs;cartridges issued out to correct them. It wasn’t rampant like it is today (developers over rely on the fact that most people have some sort of broadband access) but it did occur.
That’s why with some older game .iso or roms you’ll see different versions. X-Men Vs Street Fighter is a good example. There are three different US versions that corrected bugs and fixed infinite combos.
@1_W1NG3D_4NG3L I mentioned Sony because Cyber Punk would have easily been a system seller, with how good it looked graphically. That’s why I was theorizing about them pushing it out, and also the fact that in recent memory I can’t remember such a horrible launch, in terms of performance. Like, this is stunningly bad on consoles.
i cant speak for last gen console owners, but for those of us who have the new consoles instead of bitching about it lets send those bug reports in and get this game where it needs to be. loving it
@wiiware
Your words: "I just don't like bad fanfic story." "I spend $60 to see joel & ellie adventure, not this new fanfic characters."
Also your words: "Nd can do whatever they want to the tlou characters"
Do you not see how those kind of contradict? It can't really be fanfic if it's their creation to do whatever they want with. So please, for the love of language, at least stop calling it fanfic. It's nonsensical.
@zupertramp My problem is nd hiding the fact that the story is more about the new characters, that they deliberately make trailers looks like its another joel & ellie adventure while it's not. Nd knew people won't buy this new divise game if they're honest about the game.
@Omnicron Wow that's story seems good, I definitely want to buy and spend $60 for that game. Heck, my most requested feature for tlou2 ps5 beside 60 fps is no story mode, and I want to play as joel & ellie in the flashback, just replace ellie bos battle with abby and I'm satisfied.
@Jeanhenry Of course not, I means this is zombie apocalypse, living is hard enough so no time for petty revenge. That's why neil first draft got rejected by bruce and we got tlou 1 story as we knew it now.
In the end tlou 1 is hailed by many as one of the best game ever (and sold 17M+), and tlou 2 is forever remember as the one divise game that divide the player base. Also didn't sell beside the first month.
@Ralancian I don't know about ps4 doom 1 sales but I remember days gone sells a lot, even after the first month the game still pop up in npd chart. It's a new ip so I think it make sense it's not going to sells more than sequels like tlou 2.
I haven't read the comments section because, based on the number of comments and the subject matter, I can only assume it's filled with hyper-drama that my life could do without.
@RogerRoger Well said.
@Wiiware the Spider-man game you described sounds awesome and is actually plausible in the future. I'd quite happily play as Miles going forward if Peter was to be killed off!
The more I play and the further I get in the game the more it crashes on PS5. I've lost count how many times it's crashed now. The game is good, the characters are great but, the bugs and graphics are not. Don't want to refund it, hopefully it will improve.
I get an odd issue on dead bodies, which looks like GPU artifacts to where black lines/shapes flicker. Only seems to be on Tygers. Hopefully this game isn't breaking my PS5 slowly. Never seen it elsewhere or in other games. Just some Tyger Claws bodies.
It’s always easier to ask for forgiveness than permission, isn’t it?!
@wiiware Why do you need too put spoilers about the story mate.
@MightyDemon82 If the writer is good, that kind of storyline can be great, like spider-man in to the spider-verse (it's not a spoiler since it's in the beginning of the movie), but if the writer is bad there will be backlash like tlou 2.
@wiiware FFS give it a rest. We KNOW you don't like the story of The Last Of Us Part II as you go on and on and on and on and on about it (and spam threads that have nothing to do with TLOU II). You seem to be in the minority here with no one agreeing with you!!
@Profondo I just said that cyberpunk 2077 is a disappoinment for me (bug wise) just like tlou 2 (story wise), it's you guys that attacked me for my opinion, if you like tlou 2 then good for you, you don't have to reply to me to says I'm wrong. Maybe I'm in the minority here, but seeing the physical game (especially the special editions) didn't sells in the game store, it seems most people agree with me.
Let just agree to disagree, and move on, we all have our own opinion. It's not healthy to be mad at people because they didn't like the same things as you, I never attacked people because they like tlou 2, and I hope you're mature enough to know that people can have different opinions.
Ps5 plays it well and graphics are pretty .pro is a mess do not buy it unless you have a ps5
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