@themightyant Yeah I agree it's a tricky one because I can see how they need to keep the customer service actually useful and as seamless as possible for those who genuinely need it.
But I wonder, for example, should you be able to change your email or disable 2FA without further steps?
There definitely are gaping holes here which I think could (and should) feasibly be closed.
@DrVenture69 I miss fighting for leaderboard places like that. For me, I spent ages trying to break into the Sonic Adventure leaderboards on the Dreamcast.
Since they've become more universal, I haven't had the same passion for them.
@4fold Thanks, I'm glad you found it useful. Like you acknowledged it is tough to balance doing this properly with all the new releases, but I think it's 100% something we should work on and try to figure out.
I'm glad we were able to revisit this one, and hopefully there'll be opportunities to do this for some other games in the future.
@nessisonett Nope, it's something we'd like to do more of for live service games or titles that change dramatically like this one has.
I already did this for Zenless Zone Zero, for example.
As I mentioned above, reviews are a weird thing where they can very quickly get outdated and we need to have a better way to respond and represent that.
@Oram77 It's definitely something we'd like to do more.
Reviews are a weird thing because they reflect a product as it existed upon release, but often that product can change dramatically, be it through live service support or heavy patching.
@bazchillin From PlayStation's perspective the ecosystem is their business.
The business model collapses if they aren't getting people through the door on the PS Store.
Exclusives aren't the only reason, but they do help provide a compelling entry point for their console.
Metrics are a bit different for Microsoft because their poor hardware sales, Game Pass, and the fact they bought two historically multiformat publishers.
@AdamNovice Well because… Now they’re in this situation with 800 devs, an extraction shooter no one’s playing, and a “flagship” franchise they’ve just told the world will be dead next month.
I genuinely don’t understand. Even if D3 got greenlit tomorrow — which I agree is unlikely because of how much it would cost, itself an insane thing to say — then it wouldn’t be finished until, what, 2031? 2032?
@Oram77 Agreed, the 12-month option has always been the better deal (even more so now).
But like I said in the article, that's exactly why I think they're doing that. Encourage players to commit, instead of buying one-off subs here or there.
@Dman10 Actually Saros is a lot more accessible and I think one of the things Returnal players don't like about it.
But they were a bit trapped here IMO. They had to make it more accessible to get a wider audience, but it was always going to feel "less special" to those who persevered and overcome the original.
@RBMango I think it's as simple as: the game cost a fortune to make and there's no margin for error anymore. They have to be successful.
I think one factor here is that the sequels take so long to make. I think people were more accepting of "iterative" sequels when they took two years to come out on the PS3; now you're waiting five to six years for the same results.
Don't know what the solution is; I'm not sure there is one.
@Sakai But Marathon is a critically acclaimed game that may not be meeting expectations but is still pulling 20 times the daily concurrent players of Spellcasters Chronicles.
Although I'd broadly agree Marathon does speak to a larger discussion where having an 82 Metacritic is not even enough anymore.
Comments 32,285
Re: First Major Update for PS5's NTE Will Let You Mute Its Worst Character
@For-Kier Are you doing the blue exclamation point quests? Because I think generally the main story missions are quite good.
Re: Friday the 13th's Game May Be Gone, But Jason Voorhees Is Back in Dead by Daylight
@nomither6 Not when I'm playing lmao
Re: First Major Update for PS5's NTE Will Let You Mute Its Worst Character
@Fluberuper Ooooooooooooooh.
Re: First Major Update for PS5's NTE Will Let You Mute Its Worst Character
@rjejr Just to be clear it's not really kart racing, more like Twisted Metal I guess. Racing with combat aspects.
You're progressing well, just need to upgrade your Tycoon Level a bit to get Chiz for free.
Not sure what you mean about Chaos?
Re: First Major Update for PS5's NTE Will Let You Mute Its Worst Character
@Oram77 Hah! v2.0!
Re: First Major Update for PS5's NTE Will Let You Mute Its Worst Character
@RawnDawn Patch notes say improved controller experience so hopefully that makes a big difference once 1.1 drops.
Completely agree the menus suck.
Re: First Major Update for PS5's NTE Will Let You Mute Its Worst Character
Absolutely insane first update. They cooked, as the kids say.
Re: PS Vita JRPG Where You Power Up by Kissing Girls Finally Heads West Via PS5 Remaster
lmao I've never heard of this
Re: 'It's Nuts': Major PS5 Security Vulnerability Exposed, And We're All At Risk
@Dragon83 If you read the article this actually bypasses your password, passkey, 2FA, etc
Re: 'It's Nuts': Major PS5 Security Vulnerability Exposed, And We're All At Risk
@themightyant Yeah I agree it's a tricky one because I can see how they need to keep the customer service actually useful and as seamless as possible for those who genuinely need it.
But I wonder, for example, should you be able to change your email or disable 2FA without further steps?
There definitely are gaping holes here which I think could (and should) feasibly be closed.
Re: This Viral App Turns Your PlayStation History into a Scrollable Timeline
@rjejr I didn't mean to haha, but you can enter it on the homepage.
Re: 'It's Nuts': Major PS5 Security Vulnerability Exposed, And We're All At Risk
@rjejr But at least you got to see the cool timeline.
Re: This Viral App Turns Your PlayStation History into a Scrollable Timeline
@UltimateOtaku91 It's quite a graphically intensive page so that might be why it doesn't work on certain phones/browsers.
Re: 'The Most Important Thing Is People Can Play at Launch': Gothic PS5 Remake Misses the Mark with Mandated Download
@Rich33 Good idea for a poll!
Re: This Viral App Turns Your PlayStation History into a Scrollable Timeline
@DrVenture69 I miss fighting for leaderboard places like that. For me, I spent ages trying to break into the Sonic Adventure leaderboards on the Dreamcast.
Since they've become more universal, I haven't had the same passion for them.
Re: This Viral App Turns Your PlayStation History into a Scrollable Timeline
@Oram77 That's impressive
Re: Crimson Desert (PS5) - One of the Most Frustratingly Brilliant Games I've Ever Played
@RoomWithaMoose That's an interesting idea, I'll look into what SwitchUp is doing. I've not seen that.
Thanks for sharing.
Re: Crimson Desert (PS5) - One of the Most Frustratingly Brilliant Games I've Ever Played
@4fold Thanks, I'm glad you found it useful. Like you acknowledged it is tough to balance doing this properly with all the new releases, but I think it's 100% something we should work on and try to figure out.
I'm glad we were able to revisit this one, and hopefully there'll be opportunities to do this for some other games in the future.
Re: Crimson Desert (PS5) - One of the Most Frustratingly Brilliant Games I've Ever Played
@nessisonett Nope, it's something we'd like to do more of for live service games or titles that change dramatically like this one has.
I already did this for Zenless Zone Zero, for example.
As I mentioned above, reviews are a weird thing where they can very quickly get outdated and we need to have a better way to respond and represent that.
Re: Crimson Desert (PS5) - One of the Most Frustratingly Brilliant Games I've Ever Played
@Oram77 It's definitely something we'd like to do more.
Reviews are a weird thing because they reflect a product as it existed upon release, but often that product can change dramatically, be it through live service support or heavy patching.
I'm glad we were able to revisit this one!
Re: SEGA Revives Crazy Taxi Social Media Ahead of New PS5 Game Reveal
@shonenjump86 You need to get a copy now!
Re: Amid Xbox Exclusives Uncertainty, RPG Fable Recommits to PS5
@bazchillin From PlayStation's perspective the ecosystem is their business.
The business model collapses if they aren't getting people through the door on the PS Store.
Exclusives aren't the only reason, but they do help provide a compelling entry point for their console.
Metrics are a bit different for Microsoft because their poor hardware sales, Game Pass, and the fact they bought two historically multiformat publishers.
Re: Amid Xbox Exclusives Uncertainty, RPG Fable Recommits to PS5
I'm really sold on all the tycoon/simulation aspects in this game. That's the part I'm most looking forward to, more than the "RPG bit".
Re: Bungie Is Not Making Destiny 3, Dev to Be Rocked by 'Significant' Layoffs
@AdamNovice Well because… Now they’re in this situation with 800 devs, an extraction shooter no one’s playing, and a “flagship” franchise they’ve just told the world will be dead next month.
I genuinely don’t understand. Even if D3 got greenlit tomorrow — which I agree is unlikely because of how much it would cost, itself an insane thing to say — then it wouldn’t be finished until, what, 2031? 2032?
It’s madness lol.
Re: Bungie Is Not Making Destiny 3, Dev to Be Rocked by 'Significant' Layoffs
Feel bad for those losing their jobs first and foremost.
With that said, my initial thought when the D2 news broke earlier was: how do you kill off your big game without having its successor ready to go?
D3 should be almost done; the fact they’re not even started on it yet is truly insane.
I have no idea why Sony bought this dev. Genuinely.
Re: Marvel's Wolverine PS5 Game Gets Cool Comic Book Cover Tribute
@Gbarsotini @Hundred_Hand_Slap Haha so cool!
Re: SEGA Revives Crazy Taxi Social Media Ahead of New PS5 Game Reveal
@wildcat_kickz I hope you'll Come Out and Play the new Crazy Taxi when it releases.
Re: SEGA Revives Crazy Taxi Social Media Ahead of New PS5 Game Reveal
IT'S (ALMOST) TIMEEEE
Re: Marvel's Wolverine PS5 Game Gets Cool Comic Book Cover Tribute
@rjejr That's a cool collection!
Re: Marvel's Wolverine PS5 Game Gets Cool Comic Book Cover Tribute
@rjejr That's cool that you own the original! I was just wondering what it might be worth in 2026.
Re: Destiny 2 Support Ending After 9 Years, Sony Dev Bungie to Focus on a 'New Beginning'
@Oram77 I dunno. They say they will start "incubating" their new games; maybe they'll be ready by PS7.
Re: Destiny 2 Support Ending After 9 Years, Sony Dev Bungie to Focus on a 'New Beginning'
I don't really follow Destiny much but I feel like it's crazy they're announcing this without a new game on the horizon.
It's going to be, what, five or six years before Destiny 3 comes out?
Re: Sony Trademarks New PS5 Game 'Break In', Registers Several Social Media Accounts
Updated with social media accounts.
Re: Copycat Gran Turismo Games Now Ripping Off PS5 Racer's Marketing
Haha, whatever works I guess. Fair play.
Re: Ahead of Humongous State of Play, Sony Trademarks New PS5 Game 'Break In'
@8th_Observer That's the way to do it
Re: Bubsy 4D (PS5) - The Best of a Bad Bunch
It's weird that this exists, but at least the series is moving in the right direction?
Re: Ahead of Humongous State of Play, Sony Trademarks New PS5 Game 'Break In'
@J-Dubs Good spot.
Re: Ahead of Humongous State of Play, Sony Trademarks New PS5 Game 'Break In'
@ExoZeo I'm in!
Re: New Virtua Fighter PS5 Footage Leaks, And It's Blowing My Mind
@RBMango It's possible, yes. Either that or Summer Game Fest.
Re: PS Plus Price Increases Also Hit Extra, Premium Tiers - Here Are All the New Prices
@Oram77 Agreed, the 12-month option has always been the better deal (even more so now).
But like I said in the article, that's exactly why I think they're doing that. Encourage players to commit, instead of buying one-off subs here or there.
Re: Did You Get In? Horizon Hunters Gathering PS5 Beta Invites Rolling Out
Nothing here yet...
Re: We Have to Talk About Live Service, After Heavy Rain Dev's Online Gambit Is Scrapped
@dskatter Okay, and that was the reviewer's opinion. I haven't played any of the Dragon Age games so I can't comment.
Re: Apr 2026 USA Sales: Unremarkable Start for Saros on PS5, as Circana Adds Digital Projections
@Dman10 Actually Saros is a lot more accessible and I think one of the things Returnal players don't like about it.
But they were a bit trapped here IMO. They had to make it more accessible to get a wider audience, but it was always going to feel "less special" to those who persevered and overcome the original.
Tricky.
Re: Apr 2026 USA Sales: Unremarkable Start for Saros on PS5, as Circana Adds Digital Projections
@RBMango I think it's as simple as: the game cost a fortune to make and there's no margin for error anymore. They have to be successful.
I think one factor here is that the sequels take so long to make. I think people were more accepting of "iterative" sequels when they took two years to come out on the PS3; now you're waiting five to six years for the same results.
Don't know what the solution is; I'm not sure there is one.
Re: Apr 2026 USA Sales: Unremarkable Start for Saros on PS5, as Circana Adds Digital Projections
@themightyant Yes, in the US it's 2% ahead. Europe is bringing it down because it's become so expensive here.
Re: PlayStation's Huge Days of Play Sales Begin Next Week, Reportedly No PS5 Console Discounts
Yeah kinda not surprising on consoles. Hopefully the software/accessories sales are good.
Re: We Have to Talk About Live Service, After Heavy Rain Dev's Online Gambit Is Scrapped
@INeedGoodGraphics No need to apologise!
Re: We Have to Talk About Live Service, After Heavy Rain Dev's Online Gambit Is Scrapped
@Sakai But Marathon is a critically acclaimed game that may not be meeting expectations but is still pulling 20 times the daily concurrent players of Spellcasters Chronicles.
Although I'd broadly agree Marathon does speak to a larger discussion where having an 82 Metacritic is not even enough anymore.
Re: State of Play Confirmed for 2nd June, 60+ Minutes of Wolverine and PS5 Games
@Voltan Rush home!!!
Re: State of Play Confirmed for 2nd June, 60+ Minutes of Wolverine and PS5 Games
Let's goooooooooooooooooooooooooooooooo