We're getting numerous reports that the PlayStation Network is offline for some, and as we posted earlier today, the service isn't due its scheduled maintenance until the 15th January.
Users are saying that when they attempt to sign in, they're met with a standard maintenance message, and we can confirm that it's happening to some of our staff here at Push Square Towers, too. Meanwhile, Sony currently has the PSN's status tagged as "Heavy Network Traffic", but this doesn't exactly help the negative press, does it?
Are you online? Did you have any multiplayer gaming sessions planned tonight? Vent your grief in the comments section below.
Update: Sony's commented on the latest outage. "We're aware that some of you are having issues connecting to the PSN," it said in a familiar statement. "Engineers are investigating."
Update 2: We're now receiving multiple reports that the PSN is coming back online for large amounts of users. Can you sign in yet? Don't forget to keep us informed in the comments section below.
[source support.us.playstation.com]
Comments 37
Psn down it's becoming the norm not the exception.
@ferrers405 Not really.
@ferrers405 The services are up more than they're down. Don't be so dramatic.
WHAT.... THE .... HELL!
and @ferrers405 you're right. Seems like it's something we should be expecting now. was in the middle of playing a game, OFFLINE at the & I got kicked. it's like every other week
Now now, to say it's down more than it's up is false. It's like when you have a crappy dinner in the middle of a week's worth of good meals — you remember the crap one.
@ShogunRok I don't think anyone said that. But the situation is already beyond frustrating. Yes I play my PS$ way too much lol but I should be able to. and that fact that I have no access to games that I purchased because of "Licensing checks" which is why Sony originally bashed Xbox is a pretty shameful thing I would say.
You know what bugs me the most. MS introduced the always online concept and were booed away; no one would listen to them and they didn't even get the chance to explain all the neat benefits. But where are we now, a year into our "free to choose" generation?? That's right: every freakin game requires an Internet connection! So we actually have the always online policy, without them making every effort to keep us online. I'm positive that if we would've had an always online generation there would have been a bigger push from the console makers to make it right. Now we're stuck with our games that don't work without Internet, but technically we're supposed to play offline too...so no biggy guys!
2014 was all about putting up with lots of frustration with Playstation and I'm done! I'm gonna sell me ps4 so I won't be tempted to buy the games that look good on paper, but are unllahable because of Sony or a dev screwing up. This year I'm gonna invest in Nintendo; the only company who doesn't let me down on a weekly basis, and when they do, like with online chat, they have the decency to tell you in advance your opinion isn't valued.
@wittypixel No, I agree — just trying to get people to avoid hyperbole. It's really starting to look bad for Sony every time the network goes offline. More casual users must think it's down constantly.
I mean, imagine if you only got time to play multiplayer games with friends now and again, and when the time comes, PSN is down. It must ruin people's view of the service completely.
That's what I get for logging off to take a break. Guess it's the last time I ever do that
@get2sammyb @Crimson_Ridley calm down is more an impression for me than the reality of the network, but the situation on recent days isn't too good.
Its down for me on ps3 but I can connect on vita for some reason
Gotta laugh. Was just swapping the Harddrive in my ps4 to a 2tb. Now cannot connect and can't dl the games I wanna play. Currently reversing back to my old Harddrive. Very frustrating indeed but I mean, there are many other fun activities a person can do in the mean time. No need to get super bent.
I do not give a damn what the scheduled time is for the system to be down, the fact of the matter is, is that "IT IS DOWN NOW" fix it
This wouldn't be so frustrating if I wasn't redownloading like 5 games onto my ps4, .
Its just cause i was hoping sony wouldnt have these problems anymore after thier disastourous christmas issues.
been fine for me all day, uk south west.
about time i had a bit of luck, i usually always get hit when areas go down.
@LDXD I managed to get round this by turning off the internet connection in the settings on my PS4. Dragon Age Inquisition then bypasses the server checks and loads the main menu.
http://manuals.playstation.net/document/gb/ps4/settings/nw_connect.html
Fine for me just now. Liverpool, UK.
I'm glad that PSN is back online. Time for some more grinding in Destiny.
People to Sony's rescue once again. Considering it's now a paid-for service, PSN is down far more often than it should be, period. And the fact that on both PS4 and X1 you have to jump through all sorts of hoops to play single player campaigns offline is beyond ridiculous.
Added a final update to the article. Back online for most people now, and I assume everyone will be able to login within the next hour or so. Hopefully we don't have to post another one of these in 2015...
Ok seems to be back online, just preordered Grim Fandango Remastered from the web store.
@Boerewors
That's true about Nintendo. I give them credit for being the one company that actually has systems that work even if you can't get online. I gave Sony the benefit of the doubt and MS the benefit of the doubt after its policy reversals that even if I couldn't get onto the internet, I could play my games offline. Well that is clearly not the case, at least not without having to do all sorts of stupid crap. Sony can really **** off for completely lying. MS are scum too but at least they told everybody. Both of them better shape up, but Sony especially. Xbox Live, in my experience with both services, has always been the more stable one.
**Edited — don't use this language again** - Mod
Just tried to access PSN from my Vita again since the status changed, but I'm being asked to update now.
@get2sammyb - Hope you won't have to post another one this week you mean
Tried to log in this afternoon on my old PS3, no go. System did DL a small update for Bioshock Infinite though (OR it used the old DL from my digital PS+ version, not sure if thats feasible).
Then a mandatory 12GB install for Bioshock 1 whick took over an hour. I tried stopping it several times but just couldn't, so I called my mom and spoke to her for an hour while I waited. Glad I didnt want to play it on my new 12GB.
@ShogunRok I know & we're all Playstation supporters here but my honest opinion..... The "always down" response doesn't help but Sony's rep but Sony is kinda shooting themselves in the foot with this one. Minus the DDOS attacks they've had several outages to make the necessary changes over the course of several months.
Quality is seemingly dropping on PSN connectivity and I honestly believe people need to vent on it one way or another, just our nature. Last, it's up to you guys to keep Sony honest on the issue. Praise them when they're good & check them when they are not.
This is really getting painful. Stuff like this had been happening every week to me the last months. If the PSN downage was the only problem, I'd accept it, but combined with the fact that trophies require a connection, the library requires a connection and even when PSN is online, the store often doesn't start and the firmware after more than a year has less features thans the PS3... it's really sad.
By reading some of these comments you'd think PSN was offline every other day/week. I've had my PS4 since 7th December 2013 and I've only had this issue 3 times with Xmas being the worst.
I do think Sony should be doing some serious damage control at this point because this issue is just playing into the competitions hands. Im not surprised PSN is having issues as there're millions upon millions of people using it every day via PS3,Vita and PS4. Microsoft aren't having this problem because of two key things, they have better/more servers and alot less traffic due to a considerabley less install base.
I do agree that Sony need to get this issue sorted given the fact they're charging for PlayStation Plus but they have admitted that they were surprised at the PS4's success and as such I doubt they were ready for the influx in PSN traffic. I just hope for Sony's sake and the people affected that they get this issue sorted once and for all.
They won't sort it i have lost all faith in sony now really considering switchin to xbone they have had plenty of chances to increase and upgrade there servers pfffttt!
@WARDIE Only commenting on the first part. I've had my online not work a lot more times than that lol, more than 10 instances. So you're one of the lucky ones as outages favor a everyone differently & that's a a fact.
The frustration is about the bigger picture messaging, game crashes, random console crashes freezes and issues (I have PSN friends who still have trouble powering on their PS4's). Paid games being rendered useless without Sony server connectivity and then you have the online multiplayer component being the icing on the cake.
And they need to do damage control, I agree on that. They are so silent on these issues and we keep experiencing them so that speaks volumes honestly.
PSN was down last night? Thats odd. After I finished up Rune Factory Frontier n the Wii I switched over to the Ps3. logged into PSN. Played GTA Online for a couple of hours. Switched over to Ps4. Logged into PSN. Played a little of Infamous First light & Black Flag. Fired up Amazon Prime. Watched some Twin Peaks. Checked Twitter. Chuckled a little at the rampant stories of PSN being down. Hit the Sack. Aside from outlets putting out stories on it, I don't remember there actually being any users tweeting about PSN downtime last night. I have a hard time believing its as bad as people make it out to be. You'd think PSN never works for anyone. Ever.
@WARDIE Your point on the install base for Xbone being smaller thereby contributing to better server stability is something completely lost on most people
@wittypixel You friends should get there PS4's replaced if they're having trouble switching them on. I got my system replaced no problem at GAME and my PS4 was one week under a year old which meant my manufacturers warranty was about to run out. Hope they get there's sorted before its too late
Sony really, really, really, really, really need to sort this out...
If Sony were selling its services to business it would be expected to agree a minimum uptime. This would usually be agreed along the lines of how many 9's follow after 99.9%. For example 99.999%. My guess is that Sony have delivered less than 99% uptime since I took out my ps+ sub last April. This is way short of an acceptable level for a paid service.
@WARDIE yeah, they warrantied them. would you be they have different issues now lol.
Mine is on the verge of being warrantied as well.
@WARDIE
Judging by the sales I wouldn't say the issues, which are very real, are playing into the competition's hands at all and with Sony so far ahead it doesn't have to damage control a thing. I'd love better communication but this is the same company that initially pretended what happened in 2011 wasn't important enough to talk to consumers about. Business as usual.
@WARDIE
Don't forget under eu (and UK) law all electronic goods come with an implied 2 year warranty (not sure if it would be Game or Sony's responsibility to fix/repair a ps4 after 12 months but one of them would be responsible right up until 24 months since the purchase date).
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