News Article

Don't Worry, Sony Believes Defective PS4s Are Isolated Incidents

Posted by Sammy Barker

Keep calm and remain hyped

In the aftermath of Microsoft’s red ring of death blunder, there’s more than a little anxiety surrounding the build quality of the impending PlayStation 4. Unfortunately, it’s an inevitability that electronics will fail, and following reports of broken consoles overnight, Sony Worldwide Studios president Shuhei Yoshida has hopped onto Twitter to inform followers that, while the issues are unlikely to be widespread, the platform holder’s looking into the problems all the same.

“Be assured that we are investigating reported PS4 issues,” he wrote, hopefully in a calm and collected manner. “The number is very small compared to [the number of] shipped [units], and we believe that they are isolated incidents.” The executive’s got a point – if the platform holder sells around a million consoles in North America tonight, then even if the fail rate’s less than one per cent, it will still become a big story. Until we start seeing widespread issues across a sizeable number of systems, though, it’s really not worth panicking about just yet.

Still, it’s nice to know that the manufacturer’s keeping a close eye on the reports. We’re sure that this story will continue to run over the coming weeks, but hopefully it fizzles out over time. While previous PlayStation platforms haven’t been flawless from a hardware perspective – the original PS2’s accident-prone laser being a big issue last generation – the reliability of Sony’s products tends to be pretty high. Nevertheless, it’s always worth crossing your fingers during this scary pre-launch period. Let’s do it together, huh?


User Comments (13)



banacheck said:

Thay are making millions of consoles defects are not just exclusive to consoles, there is a reason you get warranty with every electrical device, so i' not worried one bit cannot wait for the 29/11.




My launch 60GB PS3 did five years fairly heavy service, saw many friends 360s die in that time, I'm not worried.



MorriganIsHot said:

This doesn't scare me one bit. Never had any problem with my launch PS3 60GB, PS3slim 250GB and a launch Vita. Looking forward to that PS4 tomorrow.



-CraZed- said:

@KALofKRYPTON Same here. I even took my launch PS3 on two tours through Iraq. Finally died here at home after quite a few reflow procedures and my wife on her own volition just went out and bought me a PS3 slim less than a week after it died. God, I love that woman!



PMasterTy9 said:

OMG! OMG! The sky is falling!! LOL! I am not worried about this. These appear to be isolated instances and there are going to be failures/issues no matter what. It's the nature of the beast. It all depends how many failures there are and how the company responds.



Cloud7794 said:

@ShogunRok I was on the IGN comments section when this article came up... my gosh the Xbots everywhere blowing it way way out of proportion. I mean literally the comments was flooded with "720p >0p" and "All PS4's are bricked". The sad part is, people buy into that crap.

Oh, and even with news like this, they were still passing around spoof articles about the matter as fact. Then to round it all off, Jeff the Killer scream flashes left and right.

It was a warzone the likes of which haven't been seen before, even on IGN, the forefront of fanboy wars.



Paranoimia said:

6 reports out of a suggested 5000 already in circulation. A failure rate of 0.12%. Average for electronics is allegedly 15%. If Sony maintain a rate of 6 in 5000, they're doing something very right.

Oh, and according to what I've read, at least one of those failures was caused by a guy switching off the machine while it was updating. Twice. (Is that counted as two failures? I don't know. But the guy clearly doesn't get on with electronics.)



charlesnarles said:

@-CraZed- rofl but I totally believe you. I left my window open for spring break and my original 60 got rained on for several days and still worked for another year and a half before my indoor-smoking finally gave it a YLOD. Lesson learned: PS > nature.



Carl-G said:

I never get worried about what i read on the internet. If i did then i wouldn't own any console & i would be a Monk



longshot28 said:

Anyone who thinks launch consoles won't have their issues is mildly brain dead. Not worried but if should something go wrong I heard the turn around rate was 5-6 days.



Visiblemode said:

@ShogunRok seriously...a first week failure rare of 0.2%? If they could keep this up this would be the most successful launch miles. The first week fail is more like 15 times higher. Failure within 4 years averages 15%. Ps3 had an amazing record with only 10%.

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