News Article

PSN Offline for Some as Bungie Deploys Destiny Beta Codes for PS4

Posted by Sammy Barker

What the heck does 'E-820001F7' mean?

We’ve been sat waiting for our Destiny beta code to appear all day, so it’s not exactly surprising that the PlayStation Network has collapsed mere moments after the first batch have gone out. Sony’s online status page notes that it’s “currently experiencing high volume and users may experience issues when connecting to the service”. Yeah, like the fact that we can’t redeem our blasted code.

In all reality, we’re sure that things will settle down over the coming hour or so. Alas, while we appreciate that these scenarios are almost impossible to predict, the platform holder’s going to have to get much better at cutting them to a minimum, because we feel like this happens far too often – especially where big games are concerned.

[via support.us.playstation.com, playstationlifestyle.net]

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User Comments (93)

MadchesterManc

#2

MadchesterManc said:

Was annoyed at first but I've got an Abyss Odyssey review code to redeem (luckily on XBL) so I'll just try again later, or maybe even tomorrow morning

TasukiStaff

#3

Tasuki said:

Is it sad that I am use to these kind of things from playing MMOs?

Mrskinner

#4

Mrskinner said:

What a nightmare, as if Sony didnt know the scale of the hype surrounding this game! Of course they did, they have backed it as if it was an exclusive title! Stuff like this annoys the hell out of me!

TasukiStaff

#5

Tasuki said:

The problem is yes Sony knows the scale of the hype with this the problem is this is a problem that can't be predicted, you can estimate that your servers are ready but honestly you don't know how many people are going to be accessing it till that day arrives.

get2sammybAdmin

#6

get2sammyb said:

@Mrskinner Stuff like this is hard to plan around — you just don't know until the servers drop. It does seem to happen more often in Sony land than it should, though. Hopefully they'll have everything up and running again soon.

Mrskinner

#7

Mrskinner said:

@Tasuki I take on board some of what you say but I think this is something that they should be predicting. Its the same with EA and their servers also.

Mrskinner

#8

Mrskinner said:

@get2sammyb Again I understand what you are saying, but it seems that everytime I am going for a big game on Sony there is a problem with the servers or they are for maintenance. Hardline was even worse, I had to wait for Sony and EA servers.

Scollurio

#9

Scollurio said:

Honestly, I preordered Destiny on PSN the second I was able to. I don't even have a code yet. Im a MS-convert with all my love for Sony, but sometimes, this gets annoying as hell. Now that PSN is a paid service, I think they should provide enough steam (get it?) to their system so it doesn't buckle every once in a while just because some bigger game launches.

THIS_SITE_SUCKS

#11

THIS_SITE_SUCKS said:

What a shambles of a service once again from Sony. They just never seem to learn or more than likely just don't care.

seeafish

#12

seeafish said:

Impossible to predict?!?! They only had months of prep time before a KNOWN surge of clients would access their servers. This was piss easy for them to prepare for.

ShogunRokAdmin

#13

ShogunRok said:

I just think it's mad that Bungie didn't send out beta download codes in waves. At least then a lot of people could have started their download a little earlier.

TasukiStaff

#15

Tasuki said:

@Mrskinner: Oh trust me this happens to other companies as well not just Sony. I have been playing World of Warcraft for years and everytime the new expansion for the game comes out the first few days there are all kinds of problems with Blizzard's servers.

Gamer83

#16

Gamer83 said:

@voodoo341

Been this way for years, I'm not a big online gamer, so, I accept it... Still pathetic though. It'd be one thing if this was a sleeper online only game nobody expected would be popular, but we all knew, and especially Sony knew, Destiny would be huge. Absolutely ridiculous.

Vadar3000

#17

Vadar3000 said:

***Anyone else stuck on the loading page after entering the code?*** I've been there for almost 30mins. I don't know if backing out and re-entering the code will mess up redeeming it

Mrskinner

#18

Mrskinner said:

@Vadar3000 I redeemed the code and it kicked me out. Finally managed to get back in and it said error on the code. Then kicked me out. This is a real poor showing

Mrskinner

#19

Mrskinner said:

@ShogunRok yeah made no sense to me. Said select your version from the 10th, then when you do it says come back 17th. Poor planning

Gamer83

#21

Gamer83 said:

This is an absolute nightmare. I can not wait for the explanation on this one. They charge for online now but refuse to improve their network. I'd love if one of those Sony corporate ass-kissing clowns at IGN would mention something next time they interview a rep but that will never happen.

SunnyShores

#22

SunnyShores said:

@Gamer83

it sucks yeah but how would they know this would be an issue? they had no clue until it launched, give it a little time and all will be well.

get2sammybAdmin

#23

get2sammyb said:

@ShogunRok Staggering it does appear to be the solution in these cases. You lessen the immediate load, and ensure a better experience all around.

Just in case anyone had given up, things are working for me again now — albeit a bit shakily.

Mrskinner

#26

Mrskinner said:

@SunnyShores They have issues alot on the sony network. They should predict things like this as the game is massive and they know this as they are marketing it as if it is an exclusive. They wouldnt do this if they expected a flop

get2sammybAdmin

#28

get2sammyb said:

@Mrskinner Keep trying. PSN is back to normal now for me (UK). Everything is loading properly, and the download's actually moving surprisingly fast. I guess Sony remembered to switch on the backup servers or something... :|

fit6958Staff

#34

fit6958 said:

If you have entered the code try downloading from your library as it is easier! I've had it since about 6:15 but can't play because it's still transferring data only on 35%

Reverend_Skeeve

#38

Reverend_Skeeve said:

Alright. Beta loader is installed and the game transfers the last 10 gig now...finally...but indeed, PSN has to improve big time. Microsoft really puts Sony to shame in the online department.

THIS_SITE_SUCKS

#40

THIS_SITE_SUCKS said:

Installing the beta now, going to take some time until it's complete. Seriously, why would you preorder this game on PSN? Any level of demand on PSN just brings the whole service crashing to its knees. Amateurish service.

Carl-G

#41

Carl-G said:

Hmm i don't understand the DRM things but has SONY stealthed DRM'ed PS4 owners??? I say this because tonight(maybe because of PSN going wrong) i can't play most of my games(UK) :-/ i.e there is a Lock next to my downloaded games and when i press on the game it says - 'Cannot start the application - Cannot connect to the server to verify the licence'??? Then i tried(i.e the lock was gone on most things after a while but i can't play my games if my games can't be verified all the time then???) Zen Pinball & i couldn't play any of the games i just played this morning? The i tried Pinball Arcade & my tables i bought were not there? Then i tried loading up(from Disc) Battlefield 4 & once i pressed the options button it just kept trying to load the main page(so i even couldn't play the Story off-line mode) How odd? Then(i was getting a bit VEX by then) :D i tried ResoGun & that worked o.k which was odd. Then :D i went back to Zen Pinball & it just looked like before were it looked like i haven't bought any tables? Hmm i hate this online SH*T to do with gaming(sorry to swear) :-/

  • Tomorrow i will see if i can play my games off-line(the off-line games) I am sure you can, no?(i won't switch on my internet router)
Oren

#42

Oren said:

Just a heads up in case anyone is in the same boat as me. I redeemed my code and immediately got booted out of PSN. Kept trying again with no luck until I looked in my library and the Destiny Beta was sitting there. I loaded that up and after a few tries managed to get it downloaded.

Vadar3000

#43

Vadar3000 said:

@Mrskinner I ended up backing out multiple times and finally got in. Its downloaded and now I'm just waiting for it to install :D Glad to hear you got in too!

Scollurio

#46

Scollurio said:

Did you guys that pre ordered on PSN get billed for the pre-order already? Did you receive your code via PSN oder eMail?
...so angry

THEundying27

#47

THEundying27 said:

A little help. I haven't received my code yet. I pre ordered from game stop and created account and entered beta key and all that good stuff and nothing. Any ideas?

NorrinRadd

#48

NorrinRadd said:

@Scollurio

Me too! Ordered through PSN. Still no email with a code. No nothing. I called SONY. They said Bungie will be sending out my code via email. Bungie says they've sent out all the codes. SONY says Bungie is having technical issues (sending out emails???). Would okie a straight answer from SOMEONE!!!

Why oh why was there no pre-load for the Beta? Ridiculous.

Scollurio

#49

Scollurio said:

I ran into a similar problem with Watch_Dogs preorder_preload. It wouldn't preload or even after release as my pre-order was not billed immediately, I think it has something to do with this. Skeeve provided a code for me so I could start the download, which then stopped because PSN is down again. Frustrating.

THEundying27

#50

THEundying27 said:

Ok I got my code situation figured out. I was given 3 codes on the bungie website. Do I need all 3 or are they just extras?

keniii

#51

keniii said:

Ok, Sony knew how many beta codes were out there, plan for it, don`t let the xbones crow!

Reverend_Skeeve

#52

Reverend_Skeeve said:

@THEundying27 They're extras. You can play the co-op missions in a team of up to three people...so you get 3 codes, just in case you have two buddies without codes with whom you might want to play.

@Scollurio Which one did work in the end? The first one I sent you or the second one? Just so I know which one I can try to give away.

Kratos25

#56

Kratos25 said:

@Mrskinner Hey mate, if you still have the code for UK can I have it? I made this account just so I could talk to you.

Thanks,
Chris

T7L3R

#58

T7L3R said:

@Carl-G yeah most of ur downloaded games will connect and verify your licenses every time u turn ur system on but most people wont notice it because it happens so fast on a good connection. I have terrible internet so I see it a lot.

T7L3R

#59

T7L3R said:

@Carl-G something I haven't tried yet...switch off the internet in ur system settings on ur ps4 an then restart it. Should be able to play your games then. Otherwise we r all screwed when this console gen ends and the services are shut down.

LDXD

#60

LDXD said:

@Gamer83 this happens on PC too a lot but I'd just relax no need to get all worked up about it. Your right though it shouldn't be as bad as it is and I think they could do a better job of predicting this
It is a shame I'm getting the game day one but have a feeling I may have to wait a week or so because I don't wanna rage lol
My brother got lucky and had no problems went over to check it out a play a bit, the game is freaking awesome!

Gamer83

#65

Gamer83 said:

@LDXD

I have no doubts about the quality of the game, Bungie makes my favorite shooters. I do, however, have serious doubts about Sony's servers and that could screw up the experience. For a game like Destiny which is going to be huge, I'd like to think Sony will get it right, but this happens to PSN every time without fail. I could just barely tolerate when the service was free but now that they're charging $50, beyond unacceptable, especially when it's direct competition runs perfectly fine. I never had an issue with XBL. I'm mostly into offline single player campaigns so in the grand scheme of things, provided developers don't go completely away from those, this stuff should mostly be a non-issue. It's just a shame you can't count on Sony for games like Destiny.

THEundying27

#67

THEundying27 said:

Been playing this for the last couple of hours. It's okay. I need to spend more time with it, there's A LOT of different inventory stuff I need to get the hang of.

Visually this game looks awesome especially for a beta. It looks like it could use more polish which I'm sure will be taken care of before launch.

I have an extra code for usa account if your interested my PSN is THEundying27

Reverend_Skeeve

#68

Reverend_Skeeve said:

@N711 Yeah, that may be. I had an Xbox 360 from launch and there were issues with Xbox Live here and then, especially around the launch of huge games like CoD or GTA IV...but for me, PSN seems to have issues almost every week or is down for maintenance. There's about 2-3 occasions per month where I want to play online and PSN is either down or under maintenance. So yeah, Xbox Live doesn't run entirely without faults, but overall, the experience is much more stable and reliable.

I wouldn't mind as much if online gaming on PS4 was still free, but since we now have to pay for it, it should run much better. I don't mind the free games included in the IGC, but since PS+ is mandatory for online gaming, as far as I'm concerned, online multiplayer is what I (have) to pay for, hence it's the service that should run stable, and the free games are "just" a nice bonus.

I really hope Sony gets its act together, because I don't want to play on my 360 anymore and I can't afford an Xbox One anytime soon, so for online multiplayer games I'm stuck with the PS4, but I must say that my experience with PSNs reliability during the last few month has been so bad that I'd play multi-plat online games on the X1 if I had the choice.

Mrskinner

#70

Mrskinner said:

@Kratos25 I still have a code if you need one anyway, add me up on PSN my ID is MrSkinner1979 I will message it to you so you get it.

I also have one other code first come first served on that.

EDIT: Extra code has now gone

nahiyan

#71

nahiyan said:

Hello Guyz. I have two unused Beta codes for Eu PS4. Here they are:

PNQM-8BNE-RTGR
GJA2-RTNP-G2L2

Have fun!

tehmaz

#72

tehmaz said:

At the point where it's in the library, but no download button... pretty damn annoying having it sitting there laughing me in the face, and seemingly no solution. Dammit.

Reverend_Skeeve

#73

Reverend_Skeeve said:

@tehmaz There should be a small, square button with a downward-pointing arrow next to the Destiny beta symbol in your library...you have to click this one for downloading it. The download button isn't on the Destiny symbol itself or in a sub-menu.

Reverend_Skeeve

#75

Reverend_Skeeve said:

@tehmaz Alright, I checked with my PS4, the download button is in the sub-menu, sorry. So, in the library, click on the huge "Destiny beta"-icon. A new screen should open with either a "Start" or "Download" button below the icon for "Destiny beta".

If the button reads "Start" but the betas doesn't start, try deleting it and then re-download it. Go to "Settings" in the PS4 main menu, then "System Storage" or something like that and then "Applications". You then see a list of installed applications and games. Press "Options" on the DS4 pad, press "delete" then check the box next to "Destiny beta" and delete it. After that, go back to your library and click on the Destiny beta icon and click download.

The beta will not install the whole 14 gig initially, but only a small part. After that, you have to start the beta like any normal game from the main menu of the PS4 and wait for it to download and install the rest of the data. You can't do this in the background. Hope this helps. Good luck!

Reverend_Skeeve

#79

Reverend_Skeeve said:

@tehmaz Strange. And yeah, I'd try the delete/re-download-thingy...if that doesn't work, try to re-enter your DLC-code. If that doesn't work as well, I guess you'll have to contact Sonys customer support. :(

Edit: You can't delete from the library. You have to do it from the systems settings-menu, as I described in my above post.

Reverend_Skeeve

#81

Reverend_Skeeve said:

@tehmaz Hope it works. :) Add me, if you like...should you get Destiny to run, maybe you'll feel like playing some co-op later this day or so. :) PSN: Reverend_Skeeve

Holydiver85

#82

Holydiver85 said:

@bigjsmashman hey I wouldn't normally ask but since you offered. Have you still got that code? Have to wait until closer to release to pre order this one.

Reverandjames

#83

Reverandjames said:

Kind of annoying that no one could do anything on PSN because of the Beta. Not everyone is interested in this game, and it's poor form from both Sony and Bungie to release all the codes at the same time. I bet the Microsoft Fanboys were smug last night.

danny2kd

#84

danny2kd said:

If anyone has a spare EU code for ps3 add me on psn and message Me it please
psn: Danny2kd
Thanks in possible advance

bbq_boy

#85

bbq_boy said:

Great signs! Long lasting successful mmorpgs/multi player games tend to suffer queuing errors, eg. Modern warfare 2, world of war craft, final fantasy realm reborn, simcity and battlefield. Great sign of demand! Early signs of a super successful new IP. Can't wait for my white ps4 now !!

Mickael486

#86

Mickael486 said:

@Vadar3000 YES! So I tried the other 2 codes they sent me and now I just get an error saying I've already redeemed it.
It just sits there until the screen freezes and I have to press the PS home button to go back to the dashboard.
So what does this mean??? I can't even delete it to start again. I sent a report to the activision site... I'm not holding my breath.

Vadar3000

#88

Vadar3000 said:

@Mickael486 Well, I hope you by reporting it they can reimburse you with more keys. Sounds like the transaction was interupted and it ate your keys :( I was worried about that myself when I had to shut my console off. It just kept locking up on that "loading" screen but finally I got through. So, you haven't been able to play at all?

Vadar3000

#89

Vadar3000 said:

@Mickael486 Well, I hope you by reporting it they can reimburse you with more keys. Sounds like the transaction was interupted and it ate you keys :( I was worried about that myself when I had to shut my console off. It just kept locking up on that "loading" screen but finally I got through. So, you haven't been able to play at all?

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