EA Retracts Statement Blaming PS4 Firmware Update for Software Issues
Posted by Sammy Barker
Passing the buck
PlayStation 4 problems appear to be escalating as we approach the end of the system's first full day on the market. Connection issues aside, some users are now complaining of crashes in certain software. Earlier today, EA Games uploaded a support page blaming this on the next generation system’s v1.50 firmware update, but it’s since decided to back away from the comments, claiming that they had been "posted in error".
“[The day one patch] affects all games on the PS4, including EA titles, causing crashing and freezing and non-responsive connections between the player's console and their television screen,” the firm had stated. “Unfortunately, since it's an issue with Sony's firmware, it requires a new update to fix it. Sony is working to resolve the issue as quickly as they can. They will update their System Update page as new versions are made available.”
As mentioned, the comments have since been pulled – presumably following a heated phone call from SCEA president Jack Tretton. Intelligently, the publisher has now encouraged consumers to visit Sony’s own support site to troubleshoot any arising issues. How are you getting on with the console at this stage? Have you had any crashes, or is your device running smoothly? Hard lock in the comments section below.