Just got off the phone with Sony Support. They're not honoring refunds because if you downloaded the trial, you downloaded the purchased DLC. I've been a loyal PlayStation player since 2008 and never requested a refund but can't return my $14 due to their misleading marketing.
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Re: Another Marathon Mess as Bungie Changes Misleading PS5 Store Description
Just got off the phone with Sony Support. They're not honoring refunds because if you downloaded the trial, you downloaded the purchased DLC. I've been a loyal PlayStation player since 2008 and never requested a refund but can't return my $14 due to their misleading marketing.