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Bungie is never far away from a blunder, but I’m not entirely sure where the buck stops with this latest oversight.
To cut a long story short, the dev is currently running a free trial week for first-person shooter Marathon, designed to coincide with its Season 2 update.
Those who downloaded the trial noticed they could upgrade to the Deluxe Edition on PS5 for $14.99. That’s because, in the PS Store’s eyes, they “own” the game via the trial.
Now what’s particularly pertinent here is that the product page mentions that the Deluxe Edition includes the full Marathon game, alongside various cosmetic items et al.
But the reality is that fans were actually buying the Deluxe Edition Upgrade, which doesn’t include the full game. (Because the PS Store thinks they already own it, via the free trial. Are you keeping up?)
That page has since been updated to clarify anyone who buys it will not receive the full game at all.
The disclaimer reads:
Please note that if you have already downloaded Marathon during the Open Play Week but have not purchased Marathon:
* Purchasing this product will grant access to the Deluxe Edition content only for the duration of the Open Play Week, after which accessing this content will require purchase of the Marathon Standard Edition.
*The price displayed reflects only the Deluxe Edition content add-ons, not the Standard Edition price.
I think this is pretty messy because the original description was misleading, and while it’s good this has been clarified, I think Sony should honour those original purchases.
At the end of the day, Marathon needs as many players as it can muster, so I’m not sure why it’s not just giving anyone who bought this access to the full game.
At the very least, I hope anyone who spent money gets a refund.