RetroDragon

2 days later and still no UK pre order for the PS4 version. Ffs Square Enix. Pull it together.

I can't even find it on the PS store. Anyone have a link?

BREAKING NEWS. IT HAS BEEN CONFIRMED BY MY OWN INBOX THAT SEGA WERE INCORRECT. I have bundle 2 but not the first one

@WanderingBullet Yes

@ShogunRok Thank you

@ShogunRok Precisely. The code should be sent to you within 14 days of receiving the related trophy. If it is not recieved then Sony support can be contacted to resolve the issue. And if you don't mind me asking what was the email header for the 1st bundle? Just so it's easier for me to search my emails for.

@creed1217 After 14 days of having the trophy yes. And you have to have emails turned on.

@nxzuko So as it turns out Mitchell from Sega support made a mistake. You just have to have emails from Sony turned on when you get the trophy and you will receive a code within 14 days of receiving the trophy. If you don't receive it contact Sony support and the problem should be resolved.

Screenshot available here.
https://drive.google.com/file/d/1mVwxLzszb9w-DZTo0gnY-E1cax3WbRts/view?usp=drivesdk

@editsmotion As a matter of fact I have just obtained a screenshot of this response from someone else with the same extract of text. I will send it momentarily

@nxzuko Although some contacting Sony live support have been told otherwise. They are closed right now but when they are open tomorrow I will have a chat with them myself and leave my findings here.

@nxzuko Sorry to say that all I have is a comment that got posted somewhere where someone had contacted Sega and gotten a response back. The closest I have to proof is the copy pasted extract from their supposed reply. Sorry.

Ok guys. I have the reason why some are not receiving these and it is SO INCREDIBLY STUPID. Turns out you had to be signed up to the SIE Newsletter before 31st March to be eligible. NOT allowing emails in your notification settings but signing up to the newsletter, something completely separate and unrelated. Apparently even signing up to the newsletter now still leaves you ineligible so sorry guys, guess we get nothing. I'm currently writing a complaint email, you're all free to do the same. If enough people point out how stupid this is then maybe it will be changed. For those wondering this information came from Sega.

So what I said probably is the case then? Great! I want the Futaba and Akechi ones. I haven't received mine yet, UK, and I'm just starting Kaneshiro's Palace so have completed Kamoshida and Madarame. Am I the only UK player to not have received them yet, is this a common problem?

About what I said previously, what if they're sent out as you complete certain parts of the game e.g. Yusuke sent out after the Madarame palace? Whoever received these keep checking as you progress through the game.

Hmm. Strange. In Japan and other regions these were sold as character bundles on the PS Store. But there were more than this. There were ones for Yusuke, Makoto, Futaba, Haru, Akechi, Kasumi, The Twins and Lavenza too. Wonder when we're getting those in the west?