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Topic: Remote Play not connecting due to Report Problem screen requiring physical access to proceed. How to fix this remotely?

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jshgn

Whenever I encounter a crash like https://www.reddit.com/r/apexlegends/comments/ba9pbw/made_a_f... I need to manually proceed to be able to continue using Remote Play.

This is obviously a problem when travelling as it simply doesn‘t work without physical access to the PS4.

I already enabled automatic error reporting in the PS4’s settings but it doesn‘t help as the Report Problem screen still requires manual action.

Is there any solution to this or should I accept being unable to play for the remainder of my vacation from when the first crash occurs?

The game in question is Path of Exile, btw, which crashes pretty regularly without any of the proposed solutions helping at all. But from home I can at least deal with it.

TLDR: Title

jshgn

Tasuki

I guess call someone and have them go over to your place and do it since obviously you can't.

RetiredPush Square Moderator and all around retro gamer.

My Backlog

PSN: Tasuki3711

jshgn

Sure, that would generally be possible for some (not me, no one close to my place whom could do this), though I just can‘t accept this as the only solution. Can Remote Play really be this bad?

jshgn

jshgn

Got the following answer from the PS4 support:

If an error occurs on the PlayStation 4, regardless of the reason for the error, the connection cannot be maintained via the Remote Play app. If a PS4 reboot or other troubleshooting steps are required, they must be performed on the console itself.

jshgn

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