abdallasokar

@Nellos the back of the disc box will show a number beside a sympol for earth, this will be the region of the disc, your account region will depend on the country you chose when you created your account, for example most Europe is region 2, USA is region 1

@Nellos is both your account and disc region 2 ?

it is actually region based, i added my second account which is the same region as my disc and i can now see the free upgrade option

@tomn050 exactly same here, i am having the option to choose between playing the ps5 trial or ps4 disc version