Comments 3

Re: PS3 Owners Facing Wide-Spread Problems Downloading Games Ahead of PS Store Closure

Son_michael

@Robocod So what I discovered with error 80029721 is that YOU MUST HAVE 2 STEP NOTIFICATION ENABLED. Then go into your email and look for the 2 step verification enabled notice and click the link that says "generate device password" on this webpage for your account you'll see a button on the top right that says generate new password. Put this as your PW in PS3 and ignore what it says about you only having to do it once, your Network password will never work on the ps3 again, so have this new auto generated PW as your default auto sign in password. The key is signing in to your PS3 when 2 step verification is on, if you do that then you can download everything in addition to being able to access PS store.

let me know if this works for your error code as well.

Re: PS3 Owners Facing Wide-Spread Problems Downloading Games Ahead of PS Store Closure

Son_michael

I fixed it for myself. Was on with customer service who could only say they don't troubleshoot PS3 anymore. So here's the deal, for me it was the error code 80029721. It's completely a 2 step verification error. For some strange reason PS3 accounts no longer work when 2 step verification is disabled. While 2 step verification is active they send you an email letting you know it's been activated. Click on the generate device password Link. It will take you to a web page where you create a code to login 1 time only into any sony playstation device associated with the account. By putting in this password in the PS3 you will find that you will log in to your account and all your downloads will work again! It tells you to only use this auto generated PW once on the website but your network ID password will never work so long as 2 step verification is enabled so just keep signing in automatically with this supposed 1 time only password.

I do not have twitter or reddit or w/e so I'm counting on people here, to spread the message.