Some PS5 Users Are Inserting Their Discs the Wrong Way Round

Hamanahamanahamanahamanahamanahamana.....🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

DOH!!!!!🤣 C'mon people

I would honestly do the same thing...

Setup process is clearly indicating how to insert the discs.

Knowing my luck if i was to insert the disc upside down, it would jam up the whole thing.

And then blame the console lol. Screwed if they have to post a letter.

Honestly it sounds stupid but the design of the console doesn’t help things either

I triple checked in the manual before inserting a disc to make sure I was doing it right. It's so weird having the disc drive so low when it's horizontal.

Must be the Australians.

This is comical.....reminds me of my kid brother inserting jam on toast into the family VHS Player aged 2!!

Nothing wrong with doing something for the first time and not knowing how to insert it.

....................... I did that too.................

My white PS4 Pro is in a place where I can't get my face in front of it and I frequently forget both where the disc drive is located and where the front buttons on it are! None of it is exactly easy to see and I rarely play games off disc or use the front panel controls, so it is easy to forget!

Wow. Really? 😆😆😆😆😆😆 dummies

Yup inserted it the wrong way

Go easy on them, my first day with my og ps4 I had to youtube how to turn it on! XD

Its actually not silly at all. Most disc drives have it that the side of the label of the disc faces the outside. Ps5 has it mirrored so it does not surprise me at all that people put it in wrong.

To be honest I had this with my Xbox Series X. I have mine vertical and initially put in a disc the same way as I did with my Xbox One - label side facing right...cue panicky moment when I thought my console’s disc drive was faulty! I soon realised the discs go in the other way round - label side facing left 🙄 it’s pretty obvious if you have the Series X horizontally, but I hadn’t thought that ahead! 😆

It kind of makes sense. The disc always faces the horizontal top of a console when vertical....with the PS's design, it's hard to tell which end is the "top" when it's vertical, intuition says the humpback side goes on the top, not the bottom. Granted. muscle memory from PS4 and PS3 says the label faces left, but the design language says the right is the horizontal "top."

My best mate returned his PS4 to Sony for a replacement because it wouldn’t read discs. Only after he’d arranged the exchange was it pointed out he had it upside down 😂😂

This is going to be my first vertical console 😬 will be odd. I've always felt uneasy for some reason not having the discs flat. Just a superstition.

This beefy box is not fitting under my tv though. No chance. Paeticularly as my son just started crawling and has taken an unfortunate liking to the media centre

"However, a significant amount of them are inserting the discs in the wrong way round. This means that the physical media isn't being recognised, causing some to worry and take to the internet in search of help."

WTF!!! Don't people even consider maybe, trying the disc the other way around before running to whichever forum crying!
Unbelievable!

Not gonna lie, when I first set up my PS5 and went to put in Miles Morales I hesitated. I didn’t wanna put it in upside down lol but I got it right and now have the Platinum.

Not ashamed to admit this happened to me too. ^_^"

Don't know why people are laughing because the way the disc goes in isn't "normal" so people calling others silly because of it should just go away or do we kneel down to your superior knowledge....

Doesn't matter how much effort you put into a product's design to make it fool proof.

God will simply outclass you by making a better fool.

Not gonna lie, I'd have done the same. I always face the underside of the disc towards the larger large of the machine, not facing the outside.

dum dum dum no surprise I will say it maybe confusing the first time if console is vertical

Those are probably the same people who made fun of me for buying the PS5 DE

This should have been a screening criteria to see who could get one on release day.

I did this as well 😂 Try taking a game out the case and then twisting your hand 180 degrees anti clockwise to put it in! 😂

Yes, I did this. I thought my disc drive was busted out the gate. Then I decided to "experiment" and flip the disc and it worked. Then I emailed a pic of the console to my friends and asked, "what way would you insert the disc?" and they all went with my original method. So either we're all stupid or the design is misleading. Usually, the data side faces towards the base/body of the console.

I actually googled how to insert it this morning cause I have the PS5 vertical and I assumed the disc drive should be on top when horizontal but I was wrong lol

@ApostateMage
I am Australian and I did insert a disc the wrong way.....

SONY is messing with mechanic position all the time...
(horizontal position, front view)
psx - top
ps2 fat - right
ps2 slim - top
ps3 1st/2nd - right
ps3 3rd - top
ps4 - left
ps4 pro - upper left
ps5 - lower left

I'm wondering what kinda steps the people who didn't understand what "digital edition" meant are taking to get their discs into it

The article should have included a picture of the disc drive portion of the PS5. So many pictures of the console show it vertically. I have never done that with any console that supported it, only horizontal.

@Matroska Normally, I'd be inclined to agree with you. However, we're talking about a console that hasn't changed how it functions since it's original launch in 1994. Twenty-six years, the PlayStation has been around. Three generations before now that it's had the ability to be stood vertically and they've all had the disc placed in the drive the exact same way. The fact that people STILL can't figure out how to put the game in correctly, much less safely, is just sad and disappointing.

@TheHectic Well first of all I was just making a silly sex joke. But secondly, it is actually weird which way you put it in. You put the disc in with the readable surface facing outwards, the opposite to how it is in every other console I can think of. Imagine putting a CD in the PS1 with the readable side up - that's what you're doing here with the PS5.

I did call this months ago.

@Matroska Ah, okay. Got the joke now. But regarding how the disc is put in, it's still the same as the PS1, simply turned on its side. Label faces up when the console is laying down and label faces left when vertical. The direction of the readable surface doesn't change simply because the console moves. The laser that reads the disc can only be in one place.

@TheHectic It's usually that the readable part points towards the centre of the console, so if you put the PS1, 2, 3 or 4 vertically, the readable bit points towards the centre (the spine, if you like) of the console. Here it points the opposite direction. It's the fact the disc drive is on the lower half of the console when placed horizontally that makes it so unusual. Normally they're in the top half. I agree it's also the case that if a console is horizontal, the disc points down, but I bet the people doing it wrong had it vertical. Look at this pic of a vertical PS2 and imagine putting the disc in with the readable surface facing left.

http://ecx.images-amazon.com/images/I/4128NF41T0L.SY300_QL70.jpg

tl;dr in every case I can think of, the label faces towards the thinner half of the console from the disc drive. The majority of the console's bulk is faced by the readable surface usually.

There's really no hope for the world when I read stuff like this. These people will become our next world leaders.

@Matroska Couldn't open the picture but I understand your point. Only problem is, placement of the disc drive shouldn't automatically dictate one's thinking process on how the disc goes in the drive. Especially after we've had multiple generations of consoles changing the placement of said drive and the direction in which the label faces had stayed constant. Add on top of that, that every livestream, advert, and commercial for the PS5 has shown the console both vertical and horizontal. If the fans and consumers are being shown both ways of placing the console on their TV stand, it baffles me how they can get the disc wrong.

@GKO900 Im sorry what come on its easy too whats the bottum and it has never been different how you insert the disc. 🤣

Never mind i can see if didnt see the trailers you might be mistaken. But then again of you look at the design it looks ugly as hell with the discdrive on top.

@TheHectic
Do you own a ps5?

@TheHectic Every console that stand vertical has always have the disc inserted in the same way.

Never mind i can see if didnt see the trailers you might be mistaken. But then again of you look at the design it looks ugly as hell with the discdrive on top.

@Uromastryx If you put the console horizontal that makes it too see how the disc should be inserted.

Never mind i can see if didnt see the trailers you might be mistaken. But then again of you look at the design it looks ugly as hell with the discdrive on top.

@Easytheretiger No, but it should be common sense to gamers both new and old that the label of the disc faces the top of the console (Shown by which side has the console logo). This has been the same for every PlayStation console, sans the original. And if you look at the Wii, sure the label faces right instead of left, it still faces the top of the console or the side with the Wii name on it. And, again as I said before, we've already been shown how the console SHOULD be set down on a tabletop through adverts and commercials which also shows us how the disc should be placed in it.

@PhhhCough i mean it doesnt say on the console its not that stupid

@Flaming_Kaiser That's what I'm saying. Every PlayStation console that could be stood vertically has had the label facing left. PlayStation has never been a company for making big, drastic changes. So why would they change how the disc is put in the machine when it's been the same for every PlayStation console?

@TheHectic
Didn't think so.

@Easytheretiger Okay...

@Matroska Possibly if you're a toddler and never put a disc in anything before. Otherwise no one has any excuse.

@TheHectic Every console, not just playstation.

I did this with my very first disc and then I saw the cannot read warning and it said it might be backwards and I checked and it was.

If you follow gaming news or even just seen pictures of the console horizontally you should know.
Weird to insert a disc upside down.

Edit
I can see how it can be confusing vertically if you dont know which way it stands horizontally.

I've never used a PlayStation vertically before, but this one looks like it's designed to be, so I used it that. I initially put the disc in the way that felt natural, which turned out to be the wrong way. Usually the readable part of the disc points towards the centre of the console. Yes it makes sense horizontally, but I didn't set it up that way when I got home with it at 6:30 am after a couple of hours sleep

Exactly this happened to me three hours ago. Also, the Disc version looks like its falling on the left side thanks to the additional drive. But I have to say it looks better in person. And the controller is absolutely the biggest enhancement for me.

@SirEvilJebus Thank you. My point, exactly. The disc drive in every console has worked the exact same for decades (Nintendo, PlayStation, XBOX). Label faces the logo. For PlayStation especially, the logo stays to the left when vertical. It's been like this for so long, how are people still confused with how to insert their games?

@Nighthawk69420 since ps2, the disc orientation, whether vertical or horizontal, hasn't changed. If the console is vertical, okay maybe sometimes, I'll give you that. But a horizontal console? Logic would dictate that the label would go up.

With mine standing vertically i must admit i had to check before putting it in.

Haha I did it first with my Miles Morales game, I've got my PS4 vertical so the picture faces the other way. But after a couple trys and wiping the disk I flipped it. Rang my step dad and told him of my stupid mistake only for to find out he did the same.

Lol I did it in my Unboxing video - inserted it upside down, then the wrong disk (not installation disc) and only then got it right 😂

@Jester1701one But what vertical systems have ever had the disc label facing right? It's no different from any of the other past Xbox or Playstation systems.

@Lanmanna On any other device the label faces the outside. Gamespot even had an article about this:
https://www.gamespot.com/articles/psa-dont-put-your-ps5-discs-in-the-wrong-way/1100-6484143/

Quote: If you used a PS4 vertically, you'll be accustomed to placing the discs in with the label side facing to the right. On PS5, it's the opposite: The label should face to the left, which might feel a little counterintuitive because it means the "read" side of the disc isn't facing the bulk of the machine.

Admittedly, I did look it up before trying. I think it is understandable to get it wrong. My first instinct before looking it up would have been to put it in the other way. The people who repeatedly put it in the wrong way and think their console is broken before considering switching it are a bit silly though.

@PhhhCough from what I read elsewhere, it is pretty much only people in vertical who have made the mistake.

@Matej I went for a week after set up before inserting a disc. I don't remember that in the set up. I did look it up on YouTube before even trying though.

@Uromastryx some people have to feel superior.

@TheHectic Not everyone has been gaming since the mid 1990's.

@Arnoldlayne I remember there was a screen saying something like "If you have a disc, insert it now" and there was a picture portraying correct orientation.

But yes, if not sure, better check up before trying to avoid any consequences.

You want to know something strange? If you set both PS4 and PS5 up vertical they are opposite. One you will insert with the label facing to the left the other it will need to face right. The stand on the PS4 is on the right side, the stand on the PS5 is on the left side!! I had to stop for 5 seconds to think about how my PS5 spiderman disk went in the drive. Mostly because the label always faced me on PS4 and the silver side faces me on PS5. Both are on a desk on my left side.

Never had it vertical. It seemed odd to put the disc with the data side out (right) so yes, i have fallen for this as well. Anticipation and not taking 2 seconds to think it through are to blame. Thankfully there was no harm and I immediately recognized the blunder.

OMG you have no idea how this thread has just saved my bloody life! 2 weeks trying to get hold of sony no joy! found this and my son looks at me as if I am stupid then goes to try and it worked. He had been putting it in right from xmas then a brain glitch he was trying all his disks and none worked we thought it was broken . Thankyou so much!!

Well, to be fair; I hadn’t upgraded from my old PS2 until now, so I had to have a lot of help setting up my new PS5. I’ve been seriously ill for many years now & even playing games can leave me feeling drained of energy (not joking, that’s how ill I’ve been). Until now, I’ve had access to; Nintendo DS Lite, Nintendo 3DS, Nintendo Switch, a laptop, my old PS2 (which I have to admit hasn’t been played in years, despite having a huge collection of PS1/PS2 games) & my 7th-gen iPad, which probably gets used the most right now. I do love playing games, but my severe chronic illness means I get tired very quickly. Hopefully once I build up a collection of games for my new PS5, I’ll be more keen to play for longer periods. I’m still very much a noob, though & I’m very picky about game choices, so I guess only time will tell. But hey, at least I know how the discs are inserted now! 😂