Hallo people!
So I have a PS5 on which I subscribed for PS Plus for a year. It have been working properly. Since the other day, like two days ago however, when I tried to play games with online features (for example Elden Ring) the games give me an error message that "Ps Plus Subscription could not be verified. I however am able to for example download games from the PS Plus library, and also use other online features of the console such as watching movies on youtube.
I also am unable to log into my Playstation account on a PC. When I click on "Log in" I get a white page that only says "Not acceptable".
Anyone knows what could be the problem or how to fix? Or perhaps can direct me to a support in Germany that helps me through live chat? I cannot find a page, when I try searching for support I only get to choose topics and read troubleshooting guides.
@RogerRoger thank you for your response. I have now simply sent a message to their service email adress, and I am now on a "ticket" with them I belive, which they will react to to resolve my problem...hopefully. I have payed 60 euros for PS Plus to be able to play games online on my Playstation (which is a stupid concept to begin with) and now I cannot do just that.
@RogerRoger Also, the problem disappeared for a day, and then tonight it came back again. I have gotten an email telling me generic stuff of resetting router ect... and to give them my specifications like my PSN username...so that won't lead anywhere I do not think. Sucks...
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Topic: PS5 - Ps Plus subscription - could not be verified
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