
SEGA's recent software lineup has been enjoying overall very strong reception from critics — but that has "yet to translate into a further increase in unit sales", the publisher has said.
This comes from a recent Q&A all about the company's Q3 financial results.
In response to a question about "scaling up" the games published by SEGA and Atlus, the company acknowledged that there's a disconnect between critical reception and sales, and that efforts need to be made in other areas.
"While the development costs per title for our mainstay titles are lower compared to so-called AAA titles in the industry, we recognize that our strength lies in the relatively high acclaim we receive for quality. On the other hand, we also recognize that such high evaluations have yet to translate into a further increase in unit sales. While continuing to hone our development capabilities—the source of our strength—we believe there is still significant room for improvement and earnings upside in our "power to sell," namely our marketing and sales mechanisms. As explained earlier, we are currently undergoing reforms in this area to realize a scale-up in sales."
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Essentially what SEGA is saying is that its games aren't really the problem, it just needs to ramp up its efforts in marketing and sales departments to push its titles further.
On PS5, SEGA has released many highly-regarded games, such as Shinobi: Art of Vengeance, Sonic Racing: CrossWorlds, Two Point Museum, Sonic X Shadow Generations, Like a Dragon: Infinite Wealth, and more.
On top of that are Atlus games like Persona 5 Royal, Persona 3 Reload, and Metaphor: ReFantazio.
All of these have been broadly well received by both the gaming press and fans, and while some will have sold better than others, it seems making a quality game alone isn't enough. In a nutshell, SEGA next needs to step up its efforts in marketing.
The publisher says it's "lagging in initiatives such as digital sales and data-driven marketing", and that it's looking to reorganise its publishing structure to better align its global marketing efforts.
We know the company has a lot in the pipeline, with various franchise revivals in production such as Crazy Taxi and Jet Set Radio.
With its reliable series like Sonic, Persona, and Like a Dragon no doubt bolstering its future lineup, it seems it has the games — now it just needs to make sure they're given the best chance at success with a stronger marketing approach.
[source segasammy.co.jp, via videogameschronicle.com]





Comments 43
I bought Sonic Racing Crossworlds for me and my lad based on its good reviews and we ran back to Mario Kart
It's easy to say why I don't buy their games. I only want Persona 6 lol. Nothing else they do really matters to me personally.
I bought Shinobi Art of Vengence and love it! Not sure why it didn’t sell that well and if Joe Mushashi had been a playable character in Fortnite, this might have brought more players to the franchise 👍🏻
I bought every game listed in the article except Museum.
unfortunately gone are the days of just because a game is good it will lead to good sales numbers
Definitely a marketing issue, however, most of them are simply niche titles that are never going to get widespread mass appeal. Every company should obviously seek to boost revenue but If SEGA starts chasing that heavily and alter games to do so, they might do more harm than good.
For me I tend not to buy games that go into gamepass day one, it's like they are using the PlayStation and Nintendo fans for the actual revenue which makes it easier for them to risk putting these games into gamepass. I won't be funding that, so for any Sega games that have gone into gamepass I will just buy them second hand or rent them.
Although, Metaphor Re Fantazio being one that I did buy day one, I find it strange how it hasn't sold more than it has. It even got multiple game of the year nominations and is easily one of the best jrpgs this generation. So to have only sold 2 million copies is pretty poor.
Im only interested in the Yakuza series tbh, and even there i fell off due to too the bloated release schedule. My gaming time is limited, so when you have a case of yearly releases with reused assets that's when you lose me. Doesn't help that the games have become increasingly goofy either. They'd be better off putting more money into the mainline games and release one every three years or so instead of the constant remake and spinoff bonanza they're doing. Sonic racing games are good, but to be frank Sonic was never that big in Europe, and tge games suffer from a lack of enticing supporting cast compared to Mario
I bought Shinobi and enjoyed it. I'm not into Sonic, I tried a Yakuza game and got bored with watching the cutscenes more then actually playing.
I have and enjoyed Two Point Hospital, but Two Point Museum just seemed to similar.
@AdamNovice How many of these games launched on Game Pass? And, last I checked, Game Pass doesn't affect sales of games on PS5.
@UltimateOtaku91 No offense, but that's a very stupid reason to not buy a game.
By that logic, should Xbox players refuse to buy games that Sony took timed exclusivity deals on? Or is that too far?
I'm getting a bit burnt out on the Yakuza formula lately, with all the yearly releases. As as for Atlus games, I'm happy to wait for the "Royal" version that they usually do (I'm surprised Metaphor Re Fantasio hasn't had one yet).
I would have bought the Sonic Origins Plus for nostalgia, but the 40$ price they ask for is outrageous
It's not even a Remaster, they just added some bits here and there
I'd rather play Sonic Mania for a lot less, wait for a heavy discount or to be included as a monthly PS+ game...
And the rest of their portfolio I don't like, not even the new Sonic games - tried them, not a fan.
Even my 7y old son gave up on the Sonic Frontiers after a few hours, went back to play Talos Principle Reawakened, said he likes it a lot more 🤷♂️
My guess is that we have an oversaturation of games, with tons of new games, indie games, retro games and live-service games eating up the free time of players. Though I mainly blame live-service games.
Just look at the top 10 most played games on PS5: Fortnite, GTA5, Call of Duty, Roblox, Minecraft, EA Sports FC, Rocket League, Rainbow Six Siege. Hardly any single player game makes it into that list.
A single player game needs to be some cultural phenomenon (like Elden Ring, Baldur's Gate 3 or Clair Obscur E33) with a unique selling point and a cult following to stand out of the bunch and be a huge success.
@Dalamar same here.
Now give us Outrun 2026!!!
@trev666 yup. I’ve been saying it for a while, yet people keep repeating “of course x game sold well. It’s great”
I don't think I saw commercials for...any of those games. Maybe Sonic X Shadow and Two Point Museum. I wanna say I've seen Crossworlds ads, but can't actually recall them. Definitely saw plenty of Mario Kart World ads, though.
Shinobi had zero fanfare, even on most gaming sites. Yakuza has too many releases; they all kinda blend together for anyone besides hardcore fans. Atlus stuff is still niche, despite Persona 5. Two Point is similarly niche. And Sonic, despite being one of the biggest franchises in the world, really doesn't pull in the sales one would expect.
It's honestly an uphill battle for SEGA, and quality isn't why.
CrossWorlds is mid. Handling is unengaging and the whole experience is far too RNG chaotic to be fun.
Yakuza games have zero respect for the players time. Neither does Persona.
Shinobi is solid, but stages are too long.
Sooooo, Sega release solid games, but also highly flawed games.
@Questionable_Duck I think the majority of SEGA's market is on Steam and Switch. So yeah, probably not having many sales cannibalized by GamePass.
oh, please. as if i am going to believe the PR department and their definition of good or bad sales. that is subjective and dependent on their level of greed. all those games were profitable and successful in their own right. also, sega has botched all of atlus' games with terrible business practices including no upgrade paths for the complete editions and a truckload of MTX. people are truly fed up with it which might explain the (less than expected?) sales of the complete editions at the very least.
I imagine for some of these series it's a case of not existing for decades, like Shinobi, historically being crap or spotty or best like Sonic, oversaturated like Yakuza, or getting inevitable rereleases from Atlus.
Bad marketing in the West, if I didn't read about a Sega game here I wouldn't know it was on the store. I see Sony/PS5 marketing all over London and in every corner of the world I visit, but Sega? never and I only saw Nintendo when they opened a temporary pop-up store in Shepherd's Bush. The staff didn't know what they were doing, entry was by appointment/ticket and no one tried to sell me a console or a game, just 'look at all these plush'. It was the biggest waste of marketing I've ever seen and they were gone before Nintendo fans knew they were there.
I did buy most of those games, and they came through recommendations here. Two Point Museum would have been the last one. If they start releasing their retro library on PS5 I'll buy those day one, they need to release another Sega Collection with all of the games that should have been on the PS4 Collection.
@AdamNovice Sonic Generations was not on Game Pass, neither were the latest Yakuza games (except for Pirate Yakuza, which came to Game Pass more than a year after its initial release). If you're gonna factor in non-day one releases like that, then you should also tell SEGA to stop putting their games on PS Plus.
I don't buy them because there's still a tiny small part of me stuck on the School playground in the early 90's when I was very much team Nintendo.
Silly I know but I can't let it go 🤣🤣
@SoulChimera i second this. I don't care if it's a new OutRun or a remaster of OutRun 2006. I just want OutRun 2 / 2006 or something like it on modern platforms
@GamerDad76 I’m the opposite. I bought Sonic Racing Crossworlds and never went back to Mario Kart. MK hasn’t done anything new for years. Crossworlds felt like a breath of fresh air.
@Questionable_Duck That's up to them, I did see a lot saying that about square enix games a few years back.
Don’t understand the comments about not releasing them day one on GamePass. Few if any of these were launched day one on GP. Very weird comment to make.
@Questionable_Duck I made a mistake on Sonic there, thought it was day one.
As a die hard Sega fan from the Genesis/Saturn/Dreamcast eras, my answer to the article’s question is plain and simple:
•Some games they release have bad trophy lists.
•Sometimes the games don’t ship on physical discs, or the game isn’t actually on the disc when they do.
•Newer Sonic games are the exact polar opposite of everything I want out of a Sonic game. Sonic Mania was (and still is) the only good official new Sonic game to come out of Sega in the past 30 years that wasn’t a compilation or remaster of an older Sonic title. I bought Mania twice; once digitally at launch and again when the physical came out. Make the game I want and I’ll buy it, it doesn’t get any simpler than that.
@AdamNovice No worries. Even though SEGA uses to put a lot of their games on Game Pass at launch, they've always been reluctant to put Sonic games on the service for some reason. I guess they value the IP a lot, despite the issues they've faced
@UltimateOtaku91 To be fair to you, I have seen some Xbox fans say that and I personally think that's equally silly. But that's just my opinion
I just have no interest in their games, they don't make anything that really appeals to me. Maybe I'll play Persona 5 some day, but that'll be when I'm retired and have the time 😅
I get too many free games through PS+ so I must really really want a game in order to buy it
Sorry folks for my comment that was having a dig at game pass. I was in a bit of mood so I threw out a comment that wasn't really adding anything to the conversation other then negativity, so I've deleted it.
Yet I have no interest in any of the games listed, and I only tend to buy AAA single player (with the odd AA on occasion). I think they need a rethink as to the type of SP games they are making.
@AdamNovice We all have our moments ✌️
I'd grab Golden Axe and Streets of Rage in a heartbeat and I've loved some of the Valkyria Chronicles games, but the rest of the Sega catalogue just isn't for me.
Shinobi and Sonic, I'm glad they exist and I loved them as a kid in the 90s, but at some point I forgot about them.
I'll be there for Crazy Taxi.
I buy anything Yakuza and most of the Atlus stuff. Always really good games.
Why enough people are not buying sega games that's the question.a lot of people are buying sega games.and shinobi art of vengeance is a instant classic word up son
I have Sonic Crossworlds and enjoy it as I have no real interest in a Switch 2 right now and I’ve always preferred Sonic. I also enjoyed Infinite Wealth quite a lot too but as someone who’s played almost every single Yakuza/Like a Dragon/Judgment title from 0 onwards I’m burnt out of them for now.
I have cross worlds, infinity wealth,P3 reload with dlc expansion, refantasio etc...is actually insane the amount of quality games that out out practically back to back
Refantasio selling less than 5M is a f....crime meanwhile pokemon sells 10M first week 😭😭 this so wrong
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