YouTube PS4 PlayStation 4 Error NP-37602-8 Guide

What is error number NP-37602-8 on PS4's YouTube app? How come you're getting an error message on YouTube on PS4? Many PlayStation 4 users are reporting a strange error when trying to use the YouTube application. First it tells you you're signed out of YouTube, and when you try to sign in, you'll get an error message, with the code NP-37602-8. What does it mean? Can you fix the problem? Let's go through everything below.

What is error NP-37602-8 on YouTube on PS4?

When you start up the YouTube app on PS4, you might be alerted that you're signed out of YouTube. The same message will tell you to sign back in. However, when you attempt to log in, an error screen will pop up. It simply says, "An error has occurred. (NP-37602-8)".

Why are you getting error NP-37602-8 and being signed out of YouTube on PS4?

There's no official information available, but there seems to be some sort of communication issue between PlayStation and YouTube. It looks like the Google sign in details tied to your PSN account can't be found by the YouTube app, and so it's signing everyone out. We're not sure why this is suddenly a problem, but it's affecting a large number of people.

How can you fix error NP-37602-8 on YouTube on PS4? Is there a workaround?

Unfortunately there doesn't appear to be a way to solve the issue properly right now. However, there is a workaround if you want to watch YouTube on your TV.

How can you watch YouTube on your TV via PS4?

If you're unable to sign into the YouTube app directly because of error NP-37602-8, there's another option, but you'll need a smartphone linked to your YouTube account.

With the YouTube app open on your PS4, scroll down the left-hand menu to Settings.

Enter this menu, then find the section named Link TV & Phone. Here, you'll find two options: Link with Wi-Fi and Link with TV code.

Link with Wi-Fi

To link with Wi-Fi, simply follow the steps it shows on your TV screen.

Make sure your phone is connected to the same internet connection as your TV.

Open the YouTube app on your phone, and ensure you're logged in.

In the top bar of the app, you'll see the cast icon, which looks like a screen with radial lines in the bottom left corner. Tap it and select either your PS4 or your TV.

Your YouTube account should then be viewable on your TV screen. You'll then be able to use your phone as a "remote", able to select what you want to watch, change the volume, and everything else.

Link with TV code

To link with Wi-Fi, simply follow the steps it shows on your TV screen. You should see a string of numbers.

Open the YouTube app on your phone, and ensure you're logged in.

In the top bar of the app, you'll see the cast icon, which looks like a screen with radial lines in the bottom left corner. Tap it and select 'Link with TV code'.

Enter the 12-digit number displayed on your TV.

If you've done the above correctly, your account will be linked to your display and you'll be able to view your videos on your TV. You'll then be able to use your phone as a "remote", able to select what you want to watch, change the volume, and everything else.


Have you been having trouble with the YouTube app on your PS4? Have you received the error code NP-37602-8? Hope it gets fixed soon in the comments section below.