I am trying to update both my PS5 controllers. But the update message keeps asking me to connect a USB cable. I have connected both the official one and the one with my charging dock (and a 3rd one I bought as backup).
Also they will now only charge on the dock and not with the official USB cable.
I did get it to work for about a second yesterday and it got to 3% then turned off the controller and gave me an error and ignored the update. I am completely stuck on how to resolve this.
Things I have tried:
Turn off PS5/reset controllers and turn on as it's a new setup.
Reset date/time without internet.
Tried 3 different cables in total.
Reset controller using the "hole" on the back.
Tried all 3 USB ports.
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Topic: PS5 Controller Update - Assistance Needed
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