Forums

Topic: PS5 Controller Update - Assistance Needed

Posts 1 to 1 of 1

Uchooze

Hi, can anyone help.

I am trying to update both my PS5 controllers. But the update message keeps asking me to connect a USB cable. I have connected both the official one and the one with my charging dock (and a 3rd one I bought as backup).

Also they will now only charge on the dock and not with the official USB cable.

I did get it to work for about a second yesterday and it got to 3% then turned off the controller and gave me an error and ignored the update. I am completely stuck on how to resolve this.

Things I have tried:

Turn off PS5/reset controllers and turn on as it's a new setup.
Reset date/time without internet.
Tried 3 different cables in total.
Reset controller using the "hole" on the back.
Tried all 3 USB ports.

Uchooze

  • Page 1 of 1

This topic has been archived, no further posts can be added.