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Topic: Can't access Psn store. Help me!

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Zintius

Hello everyone I have been experiencing an Error with my new Pns Ps3 that I have bought from a week ago each time I try to log into my ps3 account it won't let me I don't know why it use to work for few times and it stopped now it says error "80710016" I can log in with my ps4 why is it hard with the ps3? I tried connecting with a cable and it still says that any help please would appreciate it

Edited on by Zintius

Zintius

Bentleyma

I also bought a PS3 a week ago and I’ve had no problems connecting to the PlayStation Store. Have you tried using your phone as a wireless hotspot? That way you can at least figure out if it’s a problem with the PS3 or your internet.

Edited on by Bentleyma

Bentleyma

PSN: Bentleyma-

Zintius

Bentley-Ma- wrote:

I also bought a PS3 a week ago and I’ve had no problems connecting to the PlayStation Store. Have you tried using your phone as a wireless hotspot? That way you can at least figure out if it’s a problem with the PS3 or your internet.

Okay should I download it from play store and try it in the us or something or like what ?

Zintius

Bentleyma

@Zintius No, turn on the hotspot option on your phones network settings so you can connect the PS3 to your phone and use your phones data to see if you can access the PlayStation Store. You’re basically using your phone as a wireless router.

Bentleyma

PSN: Bentleyma-

Zintius

Bentley-Ma- wrote:

@Zintius No, turn on the hotspot option on your phones network settings so you can connect the PS3 to your phone and use your phones data to see if you can access the PlayStation Store. You’re basically using your phone as a wireless router.

Says this is a dns error (80710102)

Zintius

Son_michael

@Zintius Try enabling 2 step verification and use an auto generated password from your email link thanking you for activating 2 step verification. What I discovered with a different error code is that account password will work to log in when 2 step verification is deactivated but you can't download anything. So the answer to my problem was enabling 2 step verification and using the auto generated code from the website in the email link to log into my account instead.

Son_michael

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