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Topic: Storage device won’t work on PS4

Posts 1 to 9 of 9

jacvosh

Hey,
I have a Seagate 2 TB storage device I use on PS4, i’ve Had it for about 6 months and have never had any issue with it before. Today I went to turn on PS4 and everything was normal and then it wouldn’t let me play any of my games that I had downloaded on the storage device. The light on the device was lit up indicating that it was on but I couldn’t play my games. Please Help.

jacvosh

JohnnyShoulder

@jacvosh Resart the console and hopefully you will receive an error message about the drive being disconnected. On the next screen you should get the option to repair the drive. Obviously do this and wait until the drive has been repaired. You will be taken to the dashboard, and your games should be playable after a short while, after the symbol has stopped flashing in the top right hand corner.

Life is more fun when you help people succeed, instead of wishing them to fail.

Better to remain silent and be thought a fool than to speak and remove all doubt.

PSN: JohnnyShoulder

jacvosh

@JohnnyShoulder I’ve already tried that and it doesn’t work. I’ve also tried the device on my brothers ps4 and it doesn’t work either. I think I’m gonna have to take it in to get repaired or something.

jacvosh

JohnnyShoulder

@jacvosh Sounds like the external drive is faulty if it's not working on your bros ps4 too. Hope you manage to fix it!

Edited on by JohnnyShoulder

Life is more fun when you help people succeed, instead of wishing them to fail.

Better to remain silent and be thought a fool than to speak and remove all doubt.

PSN: JohnnyShoulder

Th3solution

Ah man! The second Seagate ext HDD failure on the forums this week. Now I’m really nervous.

“We cannot solve our problems with the same thinking we used when we created them.”

JohnnyShoulder

@Th3solution Watch out, these things tend to come in threes!

Life is more fun when you help people succeed, instead of wishing them to fail.

Better to remain silent and be thought a fool than to speak and remove all doubt.

PSN: JohnnyShoulder

KnightWolf

@Th3solution

Dont worry i have a seagate 4TB external harddrrive on my Ps4 since the day the update want live with zero issues yet.

KnightWolf

PSN: KnightWolf86x

FullbringIchigo

@KnightWolf same here

on topic @jacvosh did you make sure your HDD uses USB 3.0 and does it need it's own power pack because apparently drives that run off a separate power pack (ie NOT powered by the system they are connected too) can have connection issues

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