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Topic: Please i need help with this problem (ws-37397-9)

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Frogger24

I came back from a 3 day vacation and the night i came back i played games and everything was okay. The day after(the morning) i tried logging in and at first it said ps store is currently undergoing mainentance i checked online and servers are up. After that i logged out and when i tried to log in this popped out WS-37397-9. That means my IP is banned i tried everything and it wont fix. I did not violate ps terms all i was doing was playing fortnite and watching twitch... Any other solutions?? Thank you .

[Edited by antdickens]

Frogger24

BAMozzy

The only solution is to contact Sony directly and find out what's going on. If you are 'banned' then ONLY Sony can un-ban you so you need to contact them. It maybe that someone reported you for some reason because of some 'behaviour/language' whilst playing Fortnite. It may not be BUT unless you contact Sony, you won't know why and what, if anything, you can do to 'fix' it...

A pessimist is just an optimist with experience!

Why can't life be like gaming? Why can't I restart from an earlier checkpoint??

Feel free to add me but please send a message so I know where you know me from...

PSN: TaimeDowne

KALofKRYPTON

@Frogger24

This is pretty enlightening reading.

I'd try a router reset first and foremost to see if you can rotate to a new IP.

PSN: KALofKRYPTON (so you can see how often I don't play anything!)

Twitter: @KALofKRYPTON (at your own risk, I don't care if you're offended)

"Fate: Protects fools, little children, and ships named Enterprise." - Cmdr William T. Riker

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