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Topic: God of war hdr problems

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Dennymc123

Hi
Apologies if this question has been asked a hundred times already.
I have just purchased God of war 4 deluxe digital edition as it was discounted and when I am trying to play it is telling me that hdr is not enabled so I cant start the game.
I have enabled it on my ps4 slim and on my Samsung ue55mu6400 4k TV. The display information on my ps4 says hdr is not supported but this isnt an old TV and is UHD.
I have searched for a solution online but nothing I have tried has worked, I have changed hdmi ports on the TV, I am using a decent hdmi cable, I have updated the software on the ps4 and TV but still nothing.
It is so frustrating as I really want to play this game but am very close to calling playstation support and asking to cancel the purchase.
Any help would be greatly appreciated.

Edited on by Tasuki

Dennymc123

themcnoisy

@Dennymc123 have you tried turning off hdr on the ps4?

Forum Best Game of All Time Awards

Multiplat 2018: Horizon Zero Dawn
Nintendo 2017: Super Mario Bros 3
Playstation 2016: Uncharted 2
Multiplat 2015: Final Fantasy 7

PSN: mc_noisy

themcnoisy

@Dennymc123 found this on a Samsung forum too;

Have you tried turning on HDMI UHD colour option under external devices?

Just to follow up on my earlier post I have the UE55MU6400 and I managed to find HDMI UHD Colour under the external devices rather than Picture settings. This obviously solved the issue for me, but took a bit of playing around as the option was greyed out until I removed the PS4's HDMI and restarted the TV. After that it has worked fine!

Forum Best Game of All Time Awards

Multiplat 2018: Horizon Zero Dawn
Nintendo 2017: Super Mario Bros 3
Playstation 2016: Uncharted 2
Multiplat 2015: Final Fantasy 7

PSN: mc_noisy

Dennymc123

Thanks for the replies 👍
Themcnoisy, you are a legend m8, this actually worked.
So glad I found this forum, nice one 👊👍

Dennymc123

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