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Topic: Error : “cannot register PS4” : remote play

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Colinmh23

Hello all

I can use remote play at home no problem with the controller bluetoothed to my iPad. However, whenever I’m away and on Wi-Fi, the ps4 remote app searches for the PS4 and then hangs on ‘registering’ for about 45secs to a minute and then returns the error “cannot register ps4”.

Any ideas?

Thanks all

Colinmh23

Matroska

@Colinmh23 Depends where you are, for one thing. The connection could be bad or, especially if you're at work or uni, they've blocked certain ports. Also, is the option "enable turning on PS4 from network" enabled?

Matroska

PSN: Matroska_

Colinmh23

Thank you, Matroska.

I’m in NYC in a hotel at the moment - I work for one of the airlines still flying - and the Wi-Fi here is super fast and allows streaming from home.

I’ll check the settings when I get home tomorrow. It just seems strange that it seems to find the PS4 and attempts to register but fails at that point.

Thanks in the meantime

Colinmh23

Colinmh23

I’m back home now and have checked the settings and all seems to be in order. Should I deactivate the PS4 and reactivate it? It does work perfectly on my home Wi-Fi though......?

Colinmh23

FullbringIchigo

@Colinmh23 it could be a security thing at a guess you was on open wi-fi so it might be blocked, either by the PS4, the iPad or perhaps by the hotel chain themselves

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