Comments 1

Re: PSVR2 Sense Controllers Aren't Working for Some Early Adopters

KiloPasztetowej

I am one of the affected users. Everything works just fine during headset setup and configuration but I started loosing my mind when trying to play the first game - Horizon Call of the Mountain. Right after starting game you’re presented with calibration screen and a warning to clear your surroundings. Problem was, I couldn’t dismiss that warning. You’re supposed to press X on the controller to acknowledge that warning. I could see controllers floating and move around in game exactly how I moved them in real life l, but no input was being registered.
Even if you’re able to go to the next steps in game - it doesn’t mean that the issue doesn’t affect you. Once (after resetting controllers while the game was open) I was able to dismiss that warning and finally start playing the game. After long intro the game will teach you how to walk in the game, but my character couldn’t do that - now the left controller was affected and didn’t pass any inputs to the game.
You can easily investigate whether that issue affects you or not in that game. When the game is started, and you’re in its menus, every time you click any buttons they should highlight themselves on the controllers presented in game. That way I could test if my controllers needed one more reset or not.
For me it was the case for the every game I’ve tried so far.

More details about technical nature of that issue - this clearly is a software issue since at any time I can press ps button to open quick access menu, and everything works just fine in there. So looks like the system is registering controller inputs just fine, just for whatever reason don’t want to pass them into the game.
One mind boggling thing about this, is that not all of the ppl are being affected by this so many dismiss this being a software issue. IMO it’s likely that many didn’t notice this right away, and due to chip shortages in recent years, some ppl might have received slightly different internals.