@finalstan was yours one that was item-switched or one that never arrived? I'm trying to figure out whether or not I'm likely to be offered a replacement
Mine just never showed up, as it was 'lost' once it arrived at the Hermes depot. I just rang Amazon and they said they know nothing about this replacement plan and only to contact them if I get an email offering a replacement
I'm in a slightly different situation, in that my PS5 made it to the Avonmouth Hermes depot in Bristol and was never seen or heard from again. Amazon seem unable to chase it up and Hermes don't have any way of speaking to them to chase it up. I've refused a refund in the hope that somehow it turns up, but seeing as it's not been pinged since Thursday morning I think I'm out of luck here
Comments 3
Re: Stolen PS5 Orders Finally Prompt Action from Amazon UK
@finalstan was yours one that was item-switched or one that never arrived? I'm trying to figure out whether or not I'm likely to be offered a replacement
Re: Stolen PS5 Orders Finally Prompt Action from Amazon UK
Mine just never showed up, as it was 'lost' once it arrived at the Hermes depot. I just rang Amazon and they said they know nothing about this replacement plan and only to contact them if I get an email offering a replacement
Re: Soapbox: Having My PS5 Launch Day Nerfed By Amazon
I'm in a slightly different situation, in that my PS5 made it to the Avonmouth Hermes depot in Bristol and was never seen or heard from again. Amazon seem unable to chase it up and Hermes don't have any way of speaking to them to chase it up. I've refused a refund in the hope that somehow it turns up, but seeing as it's not been pinged since Thursday morning I think I'm out of luck here