PlayStation 4 firmware update 9.00 is available to download now for those using Sony's last-gen system, but patches of this ilk always seem to come with some teething problems. PS4 owners are reporting some pretty serious issues with their consoles after successfully downloading the 490.2MB update. Some say the new firmware is running smoothly on their PS4 while others report their device is essentially bricked.
A Reddit thread gathers together the potential problems, with the general consensus being the system runs extremely slowly following the patch. Others say their console is doing even worse, however. TheIronGhost said: "Yeah this patch definitely bricked my console, I can't do anything now and it's taking forever to change between menus." They then go on to explain the PS Store finally loaded after seven reboots of the PS4 console, but they're still unable to do anything else. Two other Reddit then chime in to say they're having the same problems.
Elsewhere, Siebe_13 complained of having to restart the system in order to play a game. Elrickooo can't open TV, media apps, or the PS Store after downloading the update and Sventhetidar said: "My fiancee can't load anything on hers after the update even after several restarts." Finally, YouWillBeUpset shared their issue: "The console loads into an error screen, and my controllers won't connect post update. Loaded into safe mode with controllers connected to USB, and they still don't connect."
We've got a PS4 system installing firmware update 9.00 at the time of writing and will update this article if we also encounter any of the reported problems. While some PS4 users say their console runs smoothly post-patch, it's clear there are bumps in the road for some. You can find out what the update is actually supposed to do through here.
Mine seems to be fine though.
Is just the base model or also the pro affected?
My ps4 pro is working fine.so no problem there.word up son
Ill back up first before updating i guess.
Update complete and it's running fine and smooth!
I completed my update and my PS4 Pro was running fine. I didn't try any games since I don't use it much anymore other than as storage for some older PS4 games, but it installed and was running fine after it installed.
If it's widespread enough they'll roll it back pretty quick.
I wonder how long it will be before people say this is how they force folk to upgrade to PS5.
Edit: Never mind.
@Shepherd_Tallon Let's hope the PS5 update doesn't brick any consoles!
These guys don’t know what the definition of a bricked console is, I see.
@sanderson72 I checked it on mine earlier and it seems okay so far.
I haven't tried much on it though. I'm thinking I'll just leave it a few hours until work finishes and we have time for reports to come in, if there are any.
There are a couple of users online that have problems with every firmware that’s beim released.
Thanks for the heads up! I gave my PS4 Pro to my Mom to use as a Netflix machine, and let her know not to update the firmware as soon as I saw this. You guys potentially saved me a headache.
@Reeneman Don't think I've ever had a problem with the PS4 but I remember the PS3 'Store' update (was it 2.20 or 2.30?) that killed my original phat PS3.
I had to take the hard drive out, reformat it on a PC and then insert it back into the PS3 before re-downloading all the games for it! Lost all my save game data - sad times.
@AgentGuapo Not knowing what they're talking about is a time-honoured tradition on Reddit.
I'm literally just installing the update and I see this headline... I'M bricking it now 😂
@sanderson72 Well if the console would be available this way you only lose game sales.
@AgentGuapo Yep. This is why there is so much misinformation everywhere.
Haven't updated either PS4 or PS5 yet and it's just as well going by this. Honestly everytime Sony release a firmware update I can't help but feel a slight sense of dread and isn't it a wonder.
I'll hold off on updating now and see how things play out.
@sanderson72 If it is any consolation, i have a ps5. Add me. My name is also my PSN name, and i'll prove it to you that ps5's do exist!
@sanderson72 That never happened to my PS3 fatty which I still have to this day, I'm sorry that happened to yours. Sorry for butting in btw.
@sanderson72 I updated my ps5 with no issues at all. All games and apps running smooth. Not every console will brick after an update.
@HUD_Wayne Didn't know the PS4's browser had a problem?
@RubyCarbuncle Not a problem - all I was saying was that sometimes OS updates can cause consoles to fail. The PS4 updates have never given me a problem - and the PS3 only failed on that one time.
Sometimes wonder if it's something to do with fragmentation on the hard drive when it's trying to download an image of the new OS?
Can officially say that the 9.00 PS4 Update has caused problems on my main PS4. After updating, it no longer allowed me to play series and videos on the web browser.
So I grabbed my second PS4 out and didn’t update and all the sites work perfectly fine. On my main one it doesn’t even try to load them anymore
Well I have an issue for the PS5 firmware update! Most of the game icons (tiles) have reverted back to how they were on PS4. The beautiful art for Spider-Man Remastered, Miles Morales, Guilty Gear, Sackboy and even sodding FIFA 21 has disappeared, leaving horribly dull squares. Well, except for Sackboy, which is just plain ugly now.
While it’s scant consolation, on the plus side, the nasty red PLAYSTATION HITS banner from the top of games like God of War, Uncharted 4 and Bloodborne has thankfully vanished. That being said, both of The Last of Us games have done a Spider-Man and done away with the lovely art, leaving nothing but plain bold lettering in its place 😢
I loved that PS5 games had different icons to their PS4 counterparts. Not any more though, and I’m sad about that.
@sanderson72 Oh definitely. My friend had a PS3 go on him after an update so it was definitely an issue. I guess I was one of the lucky ones who escaped it at the time.
@sanderson72 absolutely everythings is great
Pah, what was it PS4 salters were saying "enjoy being beta testers, PS5 owners"?
I think I'll wait for a patch to be released.
TheIronGhost said: "Yeah this patch definitely bricked my console, I can't do anything now and it's taking forever to change between menus."
I think TheIronGhost needs to find out what “bricked” means before using it.
Moreover Pushsquare shouldn’t be further peddling BS. If it’s made it slow and unstable say that!
@Residentsteven Only about 80 million of us so a fairly small number!
My PS4 seems to be okay as of now, but my boyfriend’s has an annoying problem though. It constantly says he needs to verify his licenses ever since updating and will kick him out every 15 minutes, but no matter what we try it’s the same annoying problem so he can’t play anything.
@Sawako I assume he's gone into the Account settings and refreshed all licences? Think it's the last option inside the Account settings?
@sanderson72 Aye he did all that and it’s the same issue no matter the account used, yet on mine everything is fine, it’s so bizarre.
My console was totally bricked by the update too. Haven't even tried turning it on or installing the update, but it's sitting there under my TV like a brick.
Shame the update doesnt stop my pro sounding like its got a jet engine strapped to it. Full clean and new thermal paste and it sounds no different, same done to my daughters 1st edition ps4 and its quiet as a mouse now. Go figure.
@Residentsteven Yeah, that's what happens when there's literally no stock available for next-gen hardware. People aren't just going to quit gaming because they can't find a PS5. 😂
...welp my PS4 just initialized a factory reset upon booting it up. 🚽
My son just told me his PS4 isn't Bricked but Stoned. He is having network issues and got an error code.
PS4 Pro here and I haven't seen any issues besides how stupid the PS5 trophy tiles look crammed inside the rectangular PS4 design. Them changing the PS5 to squares has screwed up the entire trophy system. Looks like garbage amateurs built it.
My Pro updated to 9.0 and have yet to experience an issue with it. Didn’t have time to fire up a game yet.
@ Sawako, The same thing happened to me this past weekend and maybe a year ago. It happend on my PRO which is not registered as my primary PS4. My fix was turning my system off then back on. No more messages, no 15 min. warning.
I always do a wait and see before i download a firmware update, and never download non mandatory updates. One non mandatory PS4 update 2-3 year ago caused problems that required a patch to fix.
Can't access notifications at all anymore without it crashing!
i have ps4 whats the point of showing ps5 trophies that you cant get sony would be better getting more ps5 units in the stores so i could see the trophies on a ps5 another useless ps4 update is sony trying to out do cyberpunk crap game release crap update download its 1-1 so its a draw
Ps4 here, still having an issue where everytime I'm browsing through the PS Store it kicks me out and restarts.
I'm also on a PS4 and struggling. Getting error su-42118-6 that appears during installation of update 9.0.
Crappy part is the network features are blocked so it feels like I am stuck in the dark ages here.
No issues so far on my PS4 pro. Might just be on older consoles? I'll check mine again tomorrow after work and see how it goes.
I've got an early model PS4 500Gb and it's performed exactly as it did before the update. I've watched Netflix, used the TV search feature (which searches all streaming services without having to load each one and search), used the store, downloaded Mafia II, played Hitman 2 and also F1 2021 with a friend online in co-op career and had absolutely no issues so it doesn't seem to be older consoles exclusively
@tameshiyaku I was getting CE 34878 0 on my base ps4 quite a bit before I changed to pro and last night was the first time I had it on a pro. Could be a coincidence, though.
No issues here. Did the update, browsed the store and played Tales for a couple of hours with no issues apart from a noisy fan. PS4 pro.
No issues here but i did a backup before the update. 🤪
@sanderson72 I always backup my stuff every month or with big trophies after my PS3 died after 3 years that one one hurt a lot.
@Flaming_Kaiser Think that was the point I signed up (at least in the short term) to PS Plus so I could backup all my saves!
Lego Star Wars: The Complete Saga - my wife and I managed to get to about 93% complete and it all went up in smoke in the PS3 Store update! Never had the heart to try and do it again...
@TowaHerschel7 Has it got better or was it a full factory reset?
No issues last night on my PS4. Sounds like it's luck of the draw. Hopefully those that are having issues get them sorted soon.
@sanderson72 cloud saves are why I renewed Plus. It takes the piss that they're behind a paywall. At the very least they could offer more than 1gb seeing as we're paying - everytime I play rocket league I have to watch the damn tutorial intro as I've no save space left.
@Residentsteven ps4,so last year.🤣🤣
@Shepherd_Tallon "cough cough ahem..smartphones... ahem cough cough........"
@sanderson72 I always make a copy every month on a local harddisk. But i use it mostly for online multiplayer PS Plus.
Any update on this update problem? Im waiting holding off on letting it update.
I'll hold off. A former update really messed up my launch PS4 so I had to buy a slim (no PS5 consoles really available at the time). Be pretty irritating if my few months old slim started playing up!
Sounds to me like Sonys trying to force people to upgrade to a PS5. Despicable Sony absolutely despicable.
@Ristar24 @Jtheripper I think the best bet for those worried about it is rebuild your databases, run a backup and then run the update.
If your PS4 is going to get (semi)bricked by the update (most of us seem to have run it without issue though) then at least you have all your save data and profile data backed up.
@Flaming_Kaiser True, I did start backing up some of my saves on a USB stick - something nice that the PS4 does that the 5 still doesn't support or so I'm led to believe? Odd omission if it's true?
After I managed to bag a few years of PS+ from ShopTo for about £32 during the Black Friday sales (think I'm good until Dec 2023?) I've always backed up any new saves online every week or so.
@NoCode23 We usually avoid updates until later, but unfortunately 9.0 said to update if we wanted to play online. Other than HDD issues in the past I luckily never had anything software related up until now.
The last time was with the PS3 and that really messed my console up, so I’m usually on the more cautious side unless it’s mandatory.
Still no news on this? Jeez, can't use any online stuff like youtube, until i let it update, i don't want to take any chances on messing up my ps4 or worse bricking it.
@Jtheripper me too. Im not updatinh so soon too.lucky me i have an xbox one that dont have this ***** sony problems. Sony is more and more dispointing me.
Looks like there were other fixes included in 9.00:
My ps4 slim is totally bricked after the update. After 2 weeks of holiday abroad and not using PS4 i wanted to play a online Fifa21 game with a friend. Ps started normal and mentioned a update for systemsoftware.
Tried to update but failed. Tried everything including new harddrive, initialising, update by usb etc. Nothing works, keeps failing at 28% with error SU-37553-3.
Ps is now in bootloop/safe mode and i can’t do anything with it
Any updates for you guys? Mine is still bricked
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