Every time Cyberpunk 2077's immense sales numbers are brought up, people are quick to question how many of those copies were refunded. Well, we now have an answer — kind of. In its latest earnings call, CD Projekt Red stated that it spent $2.23 million on its worldwide refund program, which equates to around 30,000 refund requests. In other words, a very, very, very small amount of people actually took advantage of the company's offer.
Recently, it was reported that Cyberpunk 2077 sold 13.7 million copies in 2020, despite launching on the 10th December. Take that figure alone, and 30,000 refunds account for just 0.22 per cent of those sales. A drop in the ocean, relatively speaking.
However, it should be noted that users had to contact CD Projekt Red for help with refunds by the 21st December, 2020 — just eleven days after launch. As such, it's probable that the company's statistic of 30,000 refunds isn't entirely accurate, as there will no doubt have been customers seeking refunds beyond that point (especially with Christmas just days away from the cut-off).
But still, the 30,000 sample suggests that the vast, vast majority of Cyberpunk 2077 sales won't have been refunded. Going by this data, the popular argument that Cyberpunk 2077's commercial success might have been offset by refunds is completely off the mark.
However, none of this accounts for the potential loss in sales that CD Projekt Red may have to endure as it tries to repair its reputation. The company remains committed to "fixing" Cyberpunk 2077, but beyond that, we'll have to wait and see what the future holds.