It’d be unfair to say that Sony was caught flat-footed by the PlayStation 5’s demand, but it’s still been unable to keep up with unprecedented interest in its next-gen console. With the world ravaged by a global pandemic, and increased emphasis on “at home” entertainment, the platform holder has been scrambling to provide enough PS5 stock – and it’s led to some frustrated fans.
Speaking with GQ, boss Jim Ryan reiterated once again that the manufacturer is “very sorry” not everyone has been able to buy one, and stressed that his company is working “as hard as we possibly can”. He explained that shortages in the supply chain have been to blame for the sell outs, but also expressed the “level of the demand” for the device as a reason behind the situation.
“You may have read that we sold 4.5 million PS5s at the end of December – that’s more than we did PS4s in 2013 and that was the high watermark for the PlayStation generation,” he said. “So, with everything in the world throughout last year, we feel like that was fairly decent. I know there were people who wanted a PS5 and couldn’t find one. We’re very sorry about that.”
Ryan explained that, since Christmas, his company has been working with “renewed vigour and energy”, and he’s confident that the console will be easier to find soon. “[Supply] will increase as each month passes,” he promised. “And the situation will start to get better hopefully quite quickly. We’ve been relentless in terms of trying to increase production and I really can’t say any more than that.”
Asked to put a timeline on a solution, the executive declined, but pointed out that stock has been improving in the UK of late. “We’re doing our best,” he continued. “I was just looking at the supply figures for the UK – we put a considerable amount of product into the UK market last week. And that will continue over weeks and months to come.”
[source gq-magazine.co.uk]
Comments 50
Only so much they can do when they have to wait on AMD
As long as measures aren't put in place, to prevent bots/scalpers, it'll all be for naught. Maybe selling consoles at a loss and the lack of software sales, is finally having an affect on Sony. Maybe this will be the turning point for legitimate buyers.
The key word is 'better'. Dont expect a no shortage situation any time soon because the demand is huge.
Just my thoughts.
@PhhhCough it wont be all for naught. There comes a point where the supply is decent enough that scalping is no longer viable. They cant keep buying up all PS5's, there is a break even point
I said this when it was first announced but I wonder how much better the supply would have been if they didn't divide the manufacturing process between the disc and discless versions? Seems like the internal chips are the main culprit at the moment but it should have been easier to ship all the same SKU rather than 2.
Anyway, still hoping they get enough stock going so that we can get a Ratchet & Clank bundle. That's my entry point. Even if we can't get a bundle, at least let the system(s) be available by then. Just over 3 months until June 11.
I don’t like scalping but if people keep buying from scalpers then scalpers have every reason to do what they do.
$500 console
$60-ish controller
400 hours of gameplay and the sticks drift.
No thanks. No approval, here.
I fear that chip shortages will embolden scalpers and lead to scarce systems for the rest of the year. But if you're waiting for a black PS5 with 1TB internal storage, I guess it's all 'par for the course'. I can wait...
@BloodNinja If people are getting analog drift then its their fault. If 97% of gamers never have issues, while the same 3% keep getting drift on all their controllers, even spanning console generations, then they need to think that maybe its them not the hardware. All my launch PS2/PS3/PS4 controllers are a bit dirty but perfectly functional.
@BloodNinja Yeah no stick drift on my end, wait for them sales dude.
@Nepp67 I'm glad that yours are working, but others are reporting hardware failures.
If I can get one by the summer or early next year, I'm good.
Word up Talos and Black Marsh approves.
@GamingVeteran I love how people argue that because their hardware didn't fail, that other people are making things up.
Have you ever watched any tear-down videos of the controllers? In case you haven't, here you go:
https://www.youtube.com/watch?v=7qPNyio3VDk&t=154s&ab_channel=iFixit
NINJA APPROVED
Given how much info they are dropping in GQ magazine, a State of Play to engage with players would be nice guys.....
@Playstation I love that I'm being replied to by "Playstation!" Yeah, I don't know the exact numbers of people affected by stick drift, but I'm not gonna pretend to know. I used my deep discount card and never bought a PS5, saving myself the trouble. The only game that interests me is the Demon's Souls remake, but not gonna spend $600 just for that.
NINJA APPROVED
Sorry for Sony, I’d have bought a Ps5 if available on first day for the new generation excitement feeling but now this thing is gone, I don’t see any game that would make me rush to buy one and as always we will se the real differences in 1-2 years when developers better figure how use the full potential so...not checking availability anymore for the time being! 🙂
Note to retailers:
Put. Them. On. [EXPLETIVE]. Store. Shelves!
[EXPLETIVE] online only!
Let us decide if we want to take the COVID risk.
Just putting it out there again. As someone who has a ps5, there’s very little gameplay you can’t find elsewhere. Miles and Sackboy are on PS4, Demons Souls is on ps3 (I know it’s not all about just gameplay) and Astro’s Playroom controls exactly like Rescue Mission. So until Ratchet comes out (which again is looking similar to 2016) there’s isn’t anything mind bogglingly exclusive.
@AhmadSumadi People with more money then brains drive scalpers. Some will go in debt and pay interest making them pay even more. I can not imagine why they feel this is the right thing to do.
Again both this website and this joker ignoring some of the issues Sony could have helped with getting units into real gamers hands and not scalpers. Especially when shops are all closed. The launch has been a epic failure for many of us and it looks set to continue - no way to treat your fans.
@BloodNinja but you pretend to know its a widespread problem because drift has been reported on? Nobody has the real figure of how many dualsenses have failed compared to how many are in use. Without that knowledge everything is anecdotal. So I understand that you don't accept people telling you its not a major problem but I don't see how you can consider your opinion that it is to be verified or valid.
Youre just arguing the other side of the coin, you're no more proved right than they are until we get to know the actual, official failure rate.
Does Sony know that we can't play games on their "apologies"?
@BloodNinja
And I've read this issue is related to any controller of this and past generation, the dualsense vid is just a showcase, an example. Therefore I'm wondering what are you arguing here, that no controllers are worth it? And if you're saying this is specifically dualsense issue, on what basis and where are the figures supporting that claim?
I mean I pre ordered one already and have it. But good news to hear for the ppl who don’t have it I guess
@BloodNinja Hold up guys, a Youtube channel (who sells fixit kits) made a video so I must believe every word he says. Based on nothing but what ifs.
NINJA A RUBE
I have my ps5..love it..mainly playing my ps4 back catalogue and i am loving godfall..i know not everybodys cup of tea but it ticks all the right boxes for me...and all you twerps saying the ps5 aint worth getting at the mo and people arnt missing much just shut the ***** up...its an awesome console even if you are only playing your ps4 games..i really sincerely feel bad for anyone who has not managed to get one because its worth every penny..
@Northern_munkey I have my ps5..love it..mainly playing my ps4 back catalogue and i am loving godfall..i know not everybodys cup of tea but it ticks all the right boxes for me...and all you twerps saying the ps5 aint worth getting at the mo and people arnt missing much just shut the ***** up...its an awesome console even if you are only playing your ps4 games..i really sincerely feel bad for anyone who has not managed to get one because its worth every penny
Yes. I used to play ghost of Tsushima on ps4, then continued on Ps5. Just gonna say, the resolution and graphics are 👌😩👌
@justpizza playing the division 2 and its just brilliant in 4k@60fps..
Can understand why people say PS5 is a nice to have but not a must buy. But I must confess I couldn’t go back to PS4 for load times as much as anything. Having 10 second load times on games instead of 60 seconds is a game changer for me. Games like Miles Morales near instant just make the experience so much more enjoyable and it not until you go back to PS4 do you realise it.
@Playstation Scalper Alert just kidding, but 66k+ units(ps5/xbsx) were sold on ebay(gamingintel.com). Not counting numerous other secondhand sites. Although they eventually made it into the hands of the gamers, they didn't do so in a natural manner. And now there are the ones that haven't sold, etc. I could tell you how many I'm sitting on, none. And if I had one, I still wouldnt be sitting on extra ones to sell. Scalpers may not be the sole problem, but they are a problem.
@Amusei
Mighty Talos!
I'll believe the shortage is over when I plunk my money down on the counter, not before.
I find it funny that the supply increase is happening in the UK.... what about us in the US... where is our supply. You keep sending it to be sold online which is causing a problem. So why not send it to the stores... think sony 🤔 THINK!!!!
The PS5 OS feels like it was an afterthought. The OS feels rushed an inadequate. Hopefully that starts getting fixed before long and they start adding missing features. I much prefer the PS4 OS.
Until they, stop funneling consoles to scalpers with this online only nonsense there will never be enough. Covid is never ending and it doesn't matter. The people aren't afraid of it. Enough is enough playing covid. If retailers fail to comply then sell them all direct with a lottery system. The scalper will have the same chances as real customers. And without gran tourismo demand from them should slow anyway.
@Grayson_ Your experience does not determine that of the entire populace. No approval, try again.
@Grayson_ name calling isn’t nice kid. Especially sexist name calling. Read more books.
@GamingVeteran I guess physically dismantling something isn’t enough for you? What would make it more convincing? Pending approval.
@Mittsu It’s not my argument, I don’t manufacture these things. The videos I’ve been seeing are showing that the problem is persisting because they haven’t updated the design in15-20 years. Hardware failure happens, poor design should be rectified, either way.
NINJA APPROVED
@Hyperluminal It’s not my argument. Just pointing out what is actually happening. Makes you wonder why Sony has a class action lawsuit against them, must be a real enough problem to warrant all that trouble.
NINJA APPROVED.
@BloodNinja then wonder no more 😊 There's a class action law suit because of the awful warranty law in America (and its a high profile product, lawyers will love that 😊) They don't have the statutory rights like we do in the UK. The retailer isn't liable, the manufacturer is, and after 3 months they don't cover faulty goods unless you bought a protection plan.
We don't see law suits over here because we have better consumer rights. Class action law suits are ten-a-penny over there. Theres even currently one against Google for not fulfilling their promise of 4K gaming on certain games 🙄
The pandemic is only a small part of the reason this launch has been a disaster it’s a useful excuse to use on the less intelligent fan boys to eat it up. The truth is Sony and retailers did nothing to get units in the hands of gamers and not scalpers - and nothing suggests it’ll get better. Shops being open would have helped but still things could have been put in place quicker and more robust than they are.
@StonyKL It's not as fast (obviously!) but my Pro with a 1TB Crucial SSD in loads games very quickly indeed. I'm sure the PS5 will seem quite a bit faster when I get to try one.
Personally, I'm waiting for a) a game that I want to play that's PS5 only and b) stock to arrive in legitimate retailers because in the case of a) the PS4 is getting all the big releases for at least the next year or two.
Don't get me wrong, I'll get a PS5 when the time is right but, for me, that time isn't now.
@Hyperluminal yeah, it's such a litigious society over here. Everybody wants that "get rich quick" without hard work. And the entitlement, oh your gods, the entitlement..
@sanderson72 I agree its not critical to own one. My logic is while I wait for more PS5 games to come in I'll play all the other games from PS4 I have yet to get through with improved loading, resolution and framerate (in some instances). I'll also likely be paying the same cost as I would have if I bought the PS5 in 2 years time so I end up getting more use out of the system for the same cost - so arguably better value the earlier I own the system.
Thats how I like to think anyway. Helps justify the spending
In our net of stores we still have to fulfill around 50% preorders from pre-release, not mentioning orders after release.
@Stocksy nothing sexist about it. And I read plenty. Tired of stupid net kids on message boards. Be better. Complaining about video games consoles during a pandemic that has killed so many.
@Grayson_ Incel? Not sure what that is. Anyway, I don’t have anything to prove. There’s a class action lawsuit, are those people making up their hardware failures? You’re arguing with me over something I have nothing to do with. I’m just pointing out something that happened. Beating someone in an argument isn’t going to all of a sudden make the continued hardware failure of Nintendo and now Sony all of a sudden stop. Think with your head, bloke.
@Grayson_ Are you some shill for Sony? The controllers are reported to have hardware failure, stick drift. Sony and Nintendo. Please get a better hobby rather than harassing people on the internet, it doesn’t suit you.
NO APPROVAL
I'll believe this when I see it...they've been promising since Late 2020 and have not delivered.
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