In a mind-blowing announcement that’s still left us reeling here at Push Square Towers, Sony has removed Cyberpunk 2077 from the PlayStation Store until further notice. That effectively means that it’s ceased selling the title until developer CD Projekt RED improves it. The manufacturer has also promised to offer refunds for anyone who wants to request one.
But what about those of you who don’t want a refund and want to play the game you’ve paid for? Well, the Polish developer says that you’ll “continue to receive support and updates as we continue to improve your experience”. There had been some concern, overnight, that with the title being delisted, the game could no longer be patched – that’s not the case.
CD Projekt RED has promised a new update will release within the next few days, and it’ll be followed up by two further updates in January and February. Unsurprisingly, the company’s stock price has taken an absolute battering this morning; it’ll be interesting to see what moves Microsoft makes, as the title is still currently available on Xbox platforms. [Update: Apparently the game will continue to be sold on Xbox storefronts. CDPR’s Adam Kiciński told Reuters: “We are not in such discussions with Microsoft at the moment.”]
I don't have a doubt they'll fix all major bugs etc eventually. What worries me more is if they'll fix the a.i., police spawns and overall interactivity in the game world. Seems there were a lot of lies and empty promises compared to what we can actually do in game.
It's truly a disaster of proportions I've never seen. The fact the game was removed a week after launch is just another nail in their coffin. I could give them the benefit of the doubt on many things, but the fact they hid the console versions, lied and admitted to not really giving them much attention is just a bit much for me.
Another day another cyberfail story anything else going on.
So as much as I'm enjoying the game on PS5, it really is mind boggling that the game was in development for so long. It's completely reminiscent of something like Fallout 4 or The Outer Worlds. It has some interesting questlines and a somewhat more complicated open world, but that's it. So why 8 years to bang it into its current shape? I'd be curious to know if there was a lot of cut content or features, or if it was drastically changed somehow during development.
@Gaming365247 Never expected to have wall-to-wall stories of this game for a week straight.
Patches and updates should be a way to improve and add elements to a polished game; they are also welcome if they resolve an unpredictable problem. But if devs start publishing broken games thinking that they will be OK sooner or later, then I'll continue to buy games only months later and at a reduced price. If it wasn't for pre-orders, CDPR would have learnt the lesson.
@Deadhunter I remember wall running was cut from the game.
Would be another scandal if they wouldn't
"PS players can't buy our game anymore digitally? Well screw those people who have already bought and kept it"
I'm enjoying the game on ps5, even if it is a long way short of what was promised in a lot of areas. I'm keeping hold of my copy - it's gonna be interesting seeing how they turn it around, if they can at all. My original plan, when it was due to launch on the 19th, was that this was going to be my only ps5 launch game. That would've been mega disappointing!
Honestly I think that the Cybertruck was a warning for what would happen to Cyberpunk 2077
@mariomaster96 the patch today (they did promise one this week) will decide if I get a refund or not. If increases stability enough it stops crashing I can live with it otherwise not, as the days go by every crash just pisses me off a little bit more.
@Deadhunter It didn't take 8 years to develop. They released a teaser 8 years ago, while the Witcher 3 was in active development...
In 2016 CDPR had to restructure and restart development on the game, so it's taken around 4 years. Still no reason for it to be as buggy as it is, and this game has been hyped by CDPR since before active development, so that's on them. They shouldn't have been so open with development, and concentrated on their core features.
>Apparently the game will continue to be sold on Xbox storefronts. CDPR’s Adam Kiciński told Reuters: “We are not in such discussions with Microsoft at the moment.”
I wouldn't be surprised if CD Projekt don't release their games on PS anymore. XBOX & PC only. And that would be right.
This all came about because CDPR lied and covered-up the problems with the game. Then they said they should have focused more on PS4/X1, even though that was the only console version they were making for like 8 years. There are no native next gen versions yet, just BC. Then CDPR offered refunds for everyone, but dropped the mess in Sony's lap. Sony now has to deal with all the unhappy customers and problems, so they pulled the game. MS is going to keep selling for now, because they have an automated return policy based on set criteria. But they might be forced to take action at some point too, if things boil over on Xbox.
All they need to do is fix the game ASAP and give us free DLC's.
@Gaming365247 While I agree these stories are getting repetitive, the fact that it is the only big game release these weeks (and that the devs were 100% counting on that news exclusivity to be a powerful and positive PR push) makes it quite understandable that PushSquare is following up on the story.
And Sony delisting the game and giving refunds despite its policy is so big it can be a game changer in the future for us customers, so yeah, good job PushSquare, and please keep us informed!
There's like 120 Million PS4's out there so it is in their interest to fix the game and get more money coming in from the install case.
"There had been some concern, overnight, that with the title being delisted, the game could no longer be patched – that’s not the case."
I'm not sure why people would think that - updates are handled differently than installing the game from disc or PSN. It's more obvious on the PS3 because you have to be signed in to PSN to download a game, but don't to just patch it. On the PS4 the UI is different so it's not as obvious, maybe that's why. Anyway, thinking logically, Sony wouldn't pull the game and then remove CDPR's ability to patch it because that would make matters worse.
I'm guessing if you bought the game via PSN you can still download it even though it's been pulled, is that right? Can anyone confirm? I can't because I pre-ordered on disc.
@Deadhunter I guess just remember it’s only this studios 4th game really and 2nd ip and a bit of a departure from what they normally do.
Not to defend them too much but people’s expectations were high, partially caused by marketing. And they bit off more than they could chew. However they have previously been a studio that accepted their responsibility and I’m expecting big changes for the game. They will react better than a lot of places in this position but maybe a lot of places wouldn’t end up in this position.
@Constable_What Ah, that makes sense. Yes, the years-long hype train definitely contributed to its downfall.
@Deadhunter "I'd be curious to know if there was a lot of cut content or features, or if it was drastically changed somehow during development."
Technically both dude, from what I'm reading and seeing reported on YouTube. The game was a victim of feature creep, trying to be all things to all people as is common with ambitious RPGs, and it spread the team too thin meaning some of the features are half-baked, or borderline broken. CDPR have pulled another, worse version of their "Witcher 3 buggy/crashy at launch" thing which apparently they did with the two Witcher titles before it, releasing too early and using patches to bail themselves out later. Basically their development model is flawed, has been for a while, and from what ex-employees say on Glassdoor (employer review site) the company has long been a victim of mismanagement, which a) explains a lot and b) makes perfect sense considering all we've seen.
This will go down in gaming history right next to the "Skyrim on PS3" and "Shadow of Mordor on PS3" debacles. It would be nice if it started to affect positive changes in the industry, and companies blocked from buying good reviews in the interests of Fair Trading, influencers on YouTube weren't treated as unbiased for the same reasons ("paid for affections" not declared when reviewing the games), certification for gold actually stuck to rather than the rules bent for bigger developers, but presumably all these underhanded business practices will continue for years to come, because where there's the ability to make lots of money by lying, you'll always find plenty of people ready to lie.
@andreoni79 "But if devs start publishing broken games thinking that they will be OK sooner or later, then I'll continue to buy games only months later and at a reduced price."
Yeah that's the thing that makes me miffed. That's usually what I do too - you get a cheaper game that in most cases is fixed compared to the buggier state it launched in. When I decide to go for CP2077 from new, I find that despite getting some enjoyment from it it represents the reason I usually buy games when they're older, cheaper and patched because then it's a win-win.
Polish developer developing an unPolished game. (I'll see myself out)
Maybe I’m getting a bit soft in my old age but I think the claims of lying are harsh. They obviously didn’t want this backlash, you can’t hide anything when it’s out, I think they seriously overestimated what they would be able to patch in time which unfortunately is standard practice. A game should not really go gold unless it is in a finished state rather than hoping to squeeze a patch before release day.
@Ralancian "the patch today (they did promise one this week) will decide if I get a refund or not."
Knowing CDPR, "the week" includes the weekend because those guys are slippery with their wording. It might not be today, or due to time zone differences might be "today" as in Friday somewhere else, but not your/my region. We shall see.
Well I mean, CDPR should keep patching and updating the PS4 version since there's still people that own the physical copy of the game.
@notkae "I wouldn't be surprised if CD Projekt don't release their games on PS anymore. XBOX & PC only. And that would be right."
I'm not sure why you'd think that. After all, Digital Foundry proved that the Xbox One (S) has the worst performing version of the bunch. This thing can get as low as 10FPS; that's how poorly optimised the game is. I feel for base Xbox One gamers, especially those getting the game for Christmas who don't know what we here reading the articles know.
Here's a wishlist of things I'd wish they'd do in the game, other than fix game bugs.
Remove all NCPD missions or overhaul them they're just meaningless filler.
Fix the handling of vehicles.
Remove the wanted system, it doesn't work and I mainly get ping'd for being too close to a copper. Its not actually fun and never was in GTA games, only RDR2 has ever made it 'work'.
Rehaul the gear system, its boring requires way too much inventory management and it actually stops you acquiring a sense of style, both in weapons V chooses to use and how they look.
After that I think they actually have an okayish game that at times is great, I don't think the AI will ever be fixed and balance will always be an issue (I am as a quickhacker basically a god at level 25 that kills people with a single look).
@zekepliskin I'll accept waiting until Monday to see what they have managed to do I suspect it will late this evening as that's roughly a week since 1.04 came out. And if refunds aren't allowed then I'll just live with it, I've spent the money and I don't need it back.
@Deadlyblack "Well I mean, CDPR should keep patching and updating the PS4 version since there's still people that own the physical copy of the game."
The game will still totally be patchable regardless of whether you bought it on disc or via the Store. Pulling the game from PS Store just means more people can't buy it there from new. Removing it doesn't mean removing the ability to patch it for those who already own it.
Making it not able to patch would create even worse PR because it's not like they can force everyone to a) send back all their disc copies and b) refund the purchase if bought via PSN. Consumer choice/rights still apply. Sony have set precedent by pulling a triple-A game in this way, one week after launch though. I hope other developers are considering it a warning, and that Sony are less quick to hand out gold certification to buggy games that the developer hand waves as "we'll fix it with a Day One patch".
Hey man, I read the whole conference call, and they got asked about this. They said they consider the AI problems as bugs, too, and they ARE going to fix them. So, good news!
Their statement on twitter suggested that they decided this 'with' Sony, but then they mention you can still buy the game physically, and they are not discussing it with Microsoft. This means that Sony took the lead in this, but CD Projekt Red still refer to it as if they decided it together. I don't like these kind of things, and they are losing my respect a little. Just be honest about it.
@Ralancian "I'll accept waiting until Monday to see what they have managed to do I suspect it will late this evening as that's roughly a week since 1.04 came out. And if refunds aren't allowed then I'll just live with it, I've spent the money and I don't need it back."
Has it been a week since the second patch, 1.04, was released? Man that's just flown by.
Your reaction seems totally reasonable, better than gamers asking for CDPR to be burnt at the stake or that they hope the company dies within the next year, for example. I agree with you but for slightly different reasons; buggy/half-baked in places as it might be, I've got about 40 hours of enjoyment out of it so I consider that "money's worth". Hopefully by my second play through in a year or whenever, it will be much improved though. I wouldn't play it in this condition twice.
@zekepliskin yup it was quite late at night but I remember it coming in, it was also about then I restarted my playthough as I found it why it looked like washed out piece of garbage due to the default HDR settings being utter horlicks without a good calibration screen, be nice if the game stopped reseting them. Have to say that was the biggest quality of life improvement to the game I've found. Still no idea why a game that looks far better at twilight/night/sawn/any weather effect has a looooong day/night cycle where day is lengthy and most of the time its sunny.
Cdpr really is mess up for realising a broken mess like that on base ps4 and x box.gta 5 looks way better on ps4 than cyberpunk.i mean they had the time to do a better job.the game was intantially releasing for ps4 and x box at the first place.word up son
@Mysterio what if they were discussing refunds that Sony weren’t allowing and Sony said only if you delist till it’s fixed so we don’t have to keep refunding. That’s a decision together and makes sense.
@Robinsad That might be true but it is weird you're immediately refer in the next sentence that the game is physically available. That means they don't agree that the game is taken offline.
I could be wrong here but I’m under the impression that CDPR had an exclusive marketing deal signed with Microsoft. Perhaps that’s contractually contributing to Microsoft’s apparent inaction here.
@Jimmer-jammer your probably right which is disappointing. The game made me sick on the base Xbox one, I honestly don't know why it's even being sold still
But what if I still want to buy it virtually
@Sourskittles6969 I think you'd benefit from waiting.
Once the game goes back up on the store, it'll play much better.
@Ralancian That's an excellent point, and I also find it odd that there are basically five settings on the Graphics tab and each time I switch off every one except Depth of Field when the game crashes and I reload it, lens flares etc are back on.
I do understand that they can't cancel the last gen versions, that would be a big loss of revenue. But why didn't they opt for a initial PC release? Make the "master race" happy, wet the appetite for console players and then release stable versions for console platforms. Not very common these days to have PC launches first, but back in the day it was commonplace.
Just curious. Why do you leave depth of field on? I just shut them all off. Is anything better for leaving it on? Thanks!
@LordSteev Good question! I find DoF in games just blurs things further off in the distance, making it easier to focus on things in the foreground. Doesn't make a huge difference but it helps.
Lens flares on the other hand; distracting. And Chromatic Aberration just causes colour splitting/fringing on the edges of the screen. I like both of those effects in photography, but when you're playing through the eyes of the character - cybernetic eyes or not - they shouldn't be reacting to light like a camera would IMO.
Thanks for the reply. It just looked so much better to me on my underachieving base ps4 after I'd gone in and shut everything off, that I never tried turning anything back on. I'll play with it.
Should have been delayed in order to fix the game.
Hopefully Sony holds its own devs to the same standard going forward. I had more issues with Days Gone than I have Cyberpunk 2077 to this point. And Spider-Man Miles Morales, a game I'm a big fan of, also had some severe issues at launch.
Honestly. It's a great game. And I'm ashamed that people would judge it solely on some bugs. I play on console and the worst bug I've noticed is sometimes people disappear. Not essential people. Just pedestrians. There are smaller things but nothing that ruins the game for me. The graphics are amazing, the world is beautiful and dynamic, but for me it's the story. I've never had a game make me emotional but the game does a really good job at getting you attached to the characters within. You feel a real connection to the game and to Vs struggles. The story has great character progression and despite being nearly 57 years in the future the struggles are somehow relatable. Lost friendships, fear of death, trying to save people you care about. Its beautifully done.
@Amusei Same here, although I have to admit, I'm still loving my time playing this. I can only imagine how amazing it will be if all of our wishes are addressed.
Also desperately needs a transmog system for clothing/armor (or at LEAST be able to design items' appearance when you're the one crafting them). And fix the crafting economy while they're at it.
@Ashton_ar I love the game too, but I'll be first to admit there's a lot more wrong with it than just bugs.
@andreoni79 LOL @ "IF devs START publishing broken games..."
That ship sailed a long time ago. This is just an egregious, high-profile example.
I was planning on getting the game for my PS4 pro after about 3 months. I figured it would give enough time to actually make the game playable on my console. I am not upgrading to PS5 until sometime in 2021 because I want there to be a more established game library. I am not going to lie I am extremely disappointed in the cyberpunk 2077 debacle, I genuinely want to experience this game but I can't imagine playing a broken game
@Constable_What Agreed. I think no one should even announce a game until it's already gone gold. That would remove the pressure to release early. Personally, I blame the investors, stock holders, and CFOs in cases like this. They're the ones that demand devs announce games before they have any idea how long development will take.
I believe this game will end up like Anthem. Almost 2 years after launch, they have since fixed most of the bugs but not the core mechanics of the game like the missions and content.
But they have promised a revamp of the entire game.
However, by the time this revamp is released in a few years' time, I think there will be barely any interest in the game left.
Will Cyberpunk 2077 also require 2+ years to improve the A.I., content and gameplay mechanics?
@Ralancian a What difficulty level are you playing on? I'm playing on hard and find that it forces me to use a combination of quick hacking, stealth, and (hand)gunslinging to be successful, without being so hard it's not fun anymore. Very glad I didn't go with normal difficulty which is my usual move.
@playstation1995 In fairness, Rockstar had has a little more time to polish GTA5.
@Amusei This. I can handle bugs, the absolute ***** AI, lack of true world building/interaction is far more damning than random spawn problems. Absolutely pathetic state the game was pushed out in, and after nearly a decade from announcement? Unacceptable across the board.
Well, I'm not sure where in Poland CDPR is located, but according to my internet, it's after 7:00 PM in Warsaw, and still no new patch.
@Applejackson75 What are you saying, Rockstar had time to polish GTAV???? But GTAV was NEVER broken to start with.
I must be either lucky or blind but i have had 0 pop-in, no blurry faces, and no problem completing quests. The only time i get frame rate drops are when im driving with the gta style camera on. If I'm driving in 1st person pov, everything's fine. I also shut off all the unecessary graphical stuff like film grain, aberration, motion blur, and lens flare. Kept depth of field. My load times are all roughly 5-10 seconds max. The only time i get any weird stutter is if i ping something in a factory and there are 100s of machines and enemies in the area. I have a high speed ssd i replaced the original harddrive which definitely helps and im using the disc version of the game.
Anyone else getting lucky?
@notkae MS are now offering full refunds to anyone who wants them, even if the game has been played extensively - though they haven't de-listed the game... but that's no doubt in part because of the money they've spent on promoting this flustercuck.
@Applejackson75. Nope .like biggie smalls say you dead wrong.cdpr had 8 years and the game was a x box and ps4 and pc game.gta 4 came in 2008 gta 5 came in 2013.what are you talking about.gta 5 had less years for developing the amazing gta 5.word up son
@TheArt. I know right thats what i told him.his excuse is horrible.cyberpunk been in development for 8 years. Gta 5 for 5 years even less .and gta the g.o.a.t never had bugs and glitches.so what is he saying.the excuses for cyperpunk is crazy.word up son
@playstation1995 😆😆 Played GTAV again just yesterday. Game is refusing to age, still better than half these games, word up son.
Even tho it's the PS4 version it looks fantastic and plays really well on the ps5.can not imagine what it will be like on the ps5 enhance version .I was playing it on the pro at first and it's just so disappointing really gutting to be honest .They should have never released it at all on last generation consoles .
@GamerDad66 my thoughts exactly. Well said.
Once these bugs are fixed, I think they should take a look at the "loot" and crafting systems. They are so broken. If they don't make any changes, at least add a button that equips the highest stat gear.
Does anyone remember when Battlefield 4 came out? 2-3 months before it was even playable on Xbox. Anyone recall the debacle that was No Man's Sky? People were ready to string them up over that one!
Point being, calm your t1t5. It'll get resolved. But not if everyone throws a fit and forces the developer to shutter their doors before they can fix the game. If No Man's Sky can be fixed... ANY game can.
@Constable_What Dont tease a game in 8 years ahead then.
@Dazumbolschitt I agree with you on NMS and that one worked atleast.
@Applejackson75 Many games have been released half baked but this is the first time IRC that reviewers consider it a 9/10. For other games they said "it's good but bugged, so it's just a 7/10".
@andreoni79 PC version very well be a 9/10, but the console version... Ehhhh.... lol
@Flaming_Kaiser Yeah, but how would they build all the unreasonable and unrealistic expectations then? Come on man think!
@Deadhunter the sheer amount of possibilities and builds combined with one of the most extensive free roaming vertical cities i have ever seen attempted. the outer worlds is very similar but the scope here is insanely large, remember neither fallout or outer worlds incorporate driving and both of those games require loading from to go in and out of buildings.
while the a.i. is lacking, to call the city lifeless makes me wonder if people are paying attention to what goes on in this city. while i was in the afterlife bar i watched a group of npc's that had nothing to do with the main story or a side quest rush in with a friend that was shot and dying. they spread him out on a pool table as one of the men called someone asking for help patching his friend up. he argued on the phone for about five min while his crew stood by the dying comrade as he passed into the ether. events like this are all over the city if you are willing to slow down. i think the bugs tend to be so immersion breaking that we all play this game with blinders on and the result is missing really cool small details like this. i also have to wonder how many neat scripted sequences are abruptly passed by broken a.i. that tells the whole world to duck and cover whenever your character acts out.
@LordSteev Oh that's great to hear
@Constable_What The Firstparty have tons of pressure on them too atleast Sony stopped giving releasedates.
People keep saying it was "in development for 8 years or nearly a decade" but that's totally inaccurate. It was announced in 2012, and in pre-production between 2012-2016 (which is a polite way of saying it had ideas on paper but that's about it; no actual development) but I assume because of The Witcher 3, actual work on the game wasn't started until 2016. So it's actually been in development for 4 years. 4 years, not 8.
The other thing to note is every developer is different, even if they're making AAA games. 2,000 people working for 2 years might well be expected to get more done than 500 people over 4 years. People work at different rates, with different management etc. Different goals. Some of the developers and artists who start work on the game might have left the company and gone on to another one, so weren't there at the end, which from what I've read has happened with CDPR because they're notoriously difficult to work for and have poor management (try reading old reviews on Glassdoor).
I think, as usual with gamers, there's a lot of over-simplication/not understanding how development works and using these inaccurate "8 years in development" type statements to justify being ragey about it. Doesn't work like that.
@Maximums4083 Well observed. There are some events just like this which are quite clever. Once, while climbing up from swimming from one part of the city to another after a mission (I got V hopelessly lost) I noticed a couple standing hand-in-hand, looking out across the bay. Sadly when I saved and reloaded later it was a different couple (obviously they didn't keep the same character models locked in for that) but it was a nice little detail all the same. This was just after I'd found the body of a woman brutally beaten and bloodied, dead near the walls of the city in a trash dump. Reading the notes left on her, it wasn't obvious but her husband had asked to meet her there under the bridge to apologise for being a bad partner. It was then implied that he had lured her there to beat her to death.
For all their flaws, CDPR are really good at that kind of world-building and lore making. The quality of the written English in the game is surprisingly good, excellent grammar (or not excellent if the characters communicating are supposed to be dumb) and this helps the lore of the game succeed.
The constant drama around this game is exhausting, I pre ordered it on the psn store, but I'll just wait until next summer to play it, maybe even next winter.
if 41% of pre-orders were on console, that's more than 3 mill pre-order sales.. probably safe to assume about 2m of those were on PS4.. even if half wanted a refund, that's still 1m people continuing to play it.. continuing to patch it on PS4 for those people is the least that should be expected.
microsoft probably should de-list it, though as a marketing partner hoping to attach the IP to the xbox brand, that might not look good. as bad as it is on PS4, it's basically completely unplayable on the base xbox one - along with all the bugs, most of the time it's sub-720p and barely gets above low-20s fps, often tanking to low-teens.
it would be interesting to know how many people held off pre-ordering/buying as they'd planned to get it on a next-gen console? CDPR has its work cut out, as getting the current versions to an acceptable level might be the standard by which people decide whether to pick it up on PS5.. it would need to be pretty damn sure the same flak doesn't come its way when the new console versions launch..
@theMEGAniggle the whole movement system was reduced to a bare minimum... I think when they said they'd cut Mantis Blade wall movement was when the alarms started going off on my head warning me to expect the game is be a lot less special than some thought it'd be.
@Mintie it's sad really, what we saw and were hearing about the game back then, even up until this year was that it was a revolutionary game, the best thing since sliced bread. But it's just a buggy broken game.
I think this will show devs never to announce a game 8 years before it's release and don't hype it up the way that they did. Because it's a good game under the surface, could win a lot of awards, does a lot of cool things but ultimately, it doesn't really do anything new, like they said it would.
Why? Because Sony did the right thing and delisted a broken game?
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