
Following the removal of The Last of Us: Part II and Marvel’s Iron Man VR from the PlayStation Store, Sony has announced that it will be issuing refunds to anyone who pre-ordered the titles digitally. You don’t need to do anything to qualify for the refund, and you will be contacted by email soon with more information.
The abovementioned titles were delayed by the Japanese giant due to “logistical” issues caused by the ongoing coronavirus crisis. Neither game has a release date, despite them effectively being finished. Speaking as part of a recent podcast, director Neil Druckmann admitted that it “wouldn’t be fair” to release Ellie’s sophomore outing digitally, as not everyone would be able to enjoy it.
[source support.playstation.com]
Comments 13
I still haven't received a refund or a email regarding this , so I guess within a couple days ? At this point theres no way Ghost hits that June date rite ?
@PSfanboy1992 Seems unlikely at the moment. And yes, you should be contacted this week.
Still waiting on my email too, at least we know we are getting a full refund. Looks like I've got £55 to spend on something??
@get2sammyb Does this apply no matter which countrys ps store you preordered it from? I preordered digitally on ps store Greece.
You know the sh*t has really hit the fan when Sony offer refunds!
@thefirst Honestly, if some video games getting delayed is the biggest disruption to your life caused by this international crisis, consider yourself supremely fortunate.
There's clearly more important things we have to deal with at a time like this, but this "logistical" issues thing is unreal. They can literally just upload the game to the playstation store whenever they feel like it.
Like a few have already said, maybe this is more about them making money than anything else. That's really sad if so.
The other crazy part is the indefinite delay. Why? Just annouce a date a couple of months further down the line, then if things still aren't sorted put it on the store. People can buy physical later on when they're ready.
And we already had several delays to top releases this year before this virus even hit us (Cyberpunk, Last of Us, Watchdogs, FF7, Bloodlines 2, Marvels Avengers, etc), the gaming industry is a joke at times.
Not to change the subject,but Corona Virus or not,Ghost Of Tshushima should definitely NOT be delayed. Why? Because even without delays the game is so far out.Its 80 days away !! If we are still dealing with the virus at the scale its at now in 80 days ,we are in serious trouble.What im trying to say is wait a month more or so to get a better idea,then delay it. Also Cyberpunk? They have 0 excuses to delay it now,thats not out till late September.
@SpaceElf Releasing physical as well as digital to have the most successful launch? That’s not sad at all. It’s more fair to anyone who pre-orders a physical copy, especially a CE. They also are a business. The idea that the game’s sales should take a hit so a few eager fans can have their digital copy is ridiculous. Sony is a business and they need to look for out for the sales, otherwise we won’t get more it’s many great exclusives, because sales didn’t fund the next round of games.
@hulkie You do know that Japan is thinking of putting in place a state of emergency that could last up to 6 months? I'm not really sure you realise the scale of this virus. This is in no way going to be over in a month from now.
@get2sammyb how would a refund work if I’m already at my wallet limit? I would much prefer to just keep my preorder, it’s going to release at some point.
@Jaz007 I don't think it really matters. Anyone that pre-orders a physical edition could have a code for a digital edition until the version they paid for is shipped out.
And I think the idea that these corporations can't make any allowances during a global pandemic for their fans is off too. Especially when they can still charge those that didn't pre-order the normal price for a digital version.
Anyway whatever, the most stupid thing of all is not even giving a new date. We've gone from one date, to another, to no date at all. It wouldn't have hurt them so much to say end of july or something instead, when this virus could be under control a lot more than it is now and an actual release could be arranged.
Still havent received the e mail for a refund on my psn account. I will now go ahead and send ps customer support an e mail. I want to use the funds toward another game,since they cant even give a future date.
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