Good lord, is this ever going to end? First Bethesda releases a borderline broken game. Then it releases a gigantic patch that doesn't fix said game on PlayStation 4. Then it gets called out for shipping crap quality bags to people who bought the most expensive version of the game. Then it compensates those people with microtransaction money. And now, some sort of glitch on Bethesda's website has potentially revealed a load of personal information to unauthorised users after the company said it would be sending replacement collector's edition bags to buyers who request them. You couldn't make it up.
Many users of Bethesda's site spotted the aforementioned glitch and reported it. You see, in order to contact Bethesda support through the site, you need to create a 'ticket', which contains the details of your problem. In the case with the replacement bags, these tickets could include names, home addresses, and contact information. And for who knows quite how long, a glitch meant that all of this information could be viewed by other users who were also busy completing a ticket.
Fortunately, Bethesda reportedly fixed the issue almost as soon as it was brought to its attention, but again, no one seems totally sure of how long this breach in security lasted. Frankly, even if it was just for several minutes, it's still pretty darn terrible.
Bethesda just can't seem to get itself out of the firing line, and this is arguably its worst blunder of the last few weeks. The company really has to get its sh*t together, because we don't know how much longer this can last.
Update: Bethesda has released an official statement regarding the situation. You can read it in the tweet that we've embedded below.
[source reddit.com, via bethesda.net, pcgamesn.com]
Comments 38
Maybe its an easter egg to Bethesda's bugs/glitches
I got a backlog of games I need to get to but I kinda wanted to play Fallout. But with all this stuff going around with Bethesda maybe I should hold off on that.
I have no words to adequately describe my disgust towards Bethesda over this Fallout 76 catastrophe.
AAA game studio ladies and gentlemen 👌
Bethesda
This is not a good year for bethesda, their reputation change from sort of silly publisher to greedy incompetent one.
They can't go to e3 again and jokingly say something like "the internet says our game has bugs", that stop being cute the moment fallout 76 released.
Bugs, glitches... did they code their website themselves?
This is rediculous, They’re gonna get sued at this rate. Dang man, I’m cared for the future.
Is the fallout of Bethesda 😜
@GKO900 alright, I’ll give you that one 😏
Sucks that Bethesda are falling faster than a celebrity marriage.
This is literally a fallout I don't think they'll recover from.
It's hard to believe the same company is putting out awesome games like Doom and Wolfenstein (different developers, but they're still the ones publishing it). Man, this is quite different from how confident they seemed when they showed this game off originally.
Thats what they get for concentrating on Fallout series and not getting their rear ends in gear and getting Elder scrolls done
OH. MY. GOD. Their under fire AGAIN?! They are experiencing some SERIOUS bad juju here.
These guys need to slap themselves hard in the face. Wakey Wakey, your comapany imagine is going to poo.
You can't make this up, can you?
Has there ever been a game that has screwed up in so many ways as Fallout 76 done?
@AdamNovice I initially thought of E.T. in 1982 but that was just one big screw up rather than a whole cascade of screw ups. Pretty sure Fallout 76 is setting a higher bar in this regard.
Just keep drawing attention away from the fact you don't know how to fix the game Bethesda. It's working like a treat
Thats a disgrace man is this company just a bunch of clowns or are they just NFI.
Ya see doc, it all started with Fallout 76...
Updated with Bethesda's statement.
It doesn't rain, it pours! Give it up Bethesda, your race is run.
it is the pantomime season
Maybe someone told them that "any publicity is good publicity"?
@Neolit don't forget their next games are going to be running on the same crappy engine. They may be hoping that the next generation of consoles have enough power to brute force through the issues that will be inevitably there.
Bugthesda has bugs even in their website LOL
Dang they can't catch a break...
They really are in meltdown, it seems.
I've said it before, and I'll keep saying it until it becomes their new name: Bugtester Notworks.
Maybe they're hoping that if they keep distracting people with nonsense like this people won't notice how terrible Fallout 76 is.
@PS_Nation Was that comment necessary. Keep in mind as per community rules
Do not "troll" or "bait" other users; Posts that purposefully or systematically go against the grain to trigger a reaction from others are prohibited. You are entitled to an opinion, but purposefully disrupting discussions with unpopular opinions to create arguments is not allowed, we simply suggest you don't get involved in these conversations. Users that are seen to be continuously trolling or baiting will be banned.
Thank you for understanding
@Tasuki It was just a joke. Interesting how you accept some users, probably your friends, to make jokes, especially that guy who is always mocking Spider-Man in every single article related to game, but others can’t make a joke sometimes because it’s considered trolling or baiting. Make up your mind. Are the rules for some then?
I posted that because MS recently released Sea of Thieves and State of Decay 2, both have many problems just like Fallout 76, simple as that.
So remember that time Panic Button used some sort of evil witchcraft to get a couple Bethesda games on Switch? Are we now seeing the backlash from that use of dark magic?
Damn I genuinely thought nothing could make this ordeal worse and yet here we are. Crazy how the perception of Bethesda has tanked in a month. Never played their games so doesn't effect me personally but I know many are disappointed with this whole mess, unfortunate.
@PS_Nation Though I agree, it's probably best to say this using the contact form on this website.
On-Topic: Oh Bethesda how the mighty have fallen.
@PS_Nation It's has nothing to do with friends or how long a user has been here. I know who's joking and who isn't. You constantly slam Microsoft and try to stir up people here I know I have seen it plenty of times. I don't know if you think that because we are a PlayStation site it's ok to slam MS and no one will care but that's not the case here I am afraid.
Anyway this is the last I will discuss it here if you wish to contact further please use the contact form
Social engineering makes it so you don't even need a full credit card number to gain access to an account anymore, since you can use the last four digits as verification when reaching out to pretty much any company's customer support. If they let that info get out into the wild then 500 atoms isn't going to cover the damage it could cause.
They deserve everything they get hopefully the EU goes to town on their sorry asses for this latest gaff
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