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Topic: Ps plus question

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DestinationPs

In some way my son accidently activated ps plus for two days. I received an e-mail and it was called "System trial - discovery". I haven't been charged anything and in settings it says that the period ends tomorrow. Contacted Sony and they say I can stop the ps plus from continue automatical in settings but I don't have that option in the menu. Received a link also but it don't work either. Anyone got a tip?
Thanks in advance!

[Edited by Tasuki]

DestinationPs

Tasuki

Usually in the email they send you they send a link but if as you said it didn't work the only other thing I can think of is contact Sony again.

RetiredPush Square Moderator and all around retro gamer.

My Backlog

PSN: Tasuki3711

DestinationPs

I did, hopefully they can help me. Thanks for replying!

DestinationPs

Tasuki

Yeah I am not sure where in settings you would go and I am not home now so I can't check on my PS4 so just search the settings. Otherwise it sounds like you did everything I can think of maybe Sony has to resend the email I know sometimes those links can be time senesitive.

RetiredPush Square Moderator and all around retro gamer.

My Backlog

PSN: Tasuki3711

teknium_

Ps4...settings,playstation network/account managment,account information, services list, scroll down and find playstation plus, choose where it says subscription and then at the bottom you should see stop automatic renewal

[Edited by teknium_]

teknium_

DestinationPs

teknium_ wrote:

Ps4...settings,playstation network/account managment,account information, services list, scroll down and find playstation plus, choose where it says subscription and then at the bottom you should see stop automatic renewal

I tried that but "stop automatic renewal" doesn't appear in the menu.

DestinationPs

teknium_

Odd...i check through the menu and it was there...i clicked it off then it said restart automatic renewal...hope you get the problem solved:-)
Were any debit/credit details involved.?... If not then it cant renew anyway

[Edited by teknium_]

teknium_

DestinationPs

teknium_ wrote:

Odd...i check through the menu and it was there...i clicked it off then it said restart automatic renewal...hope you get the problem solved:-)
Were any debit/credit details involved.?... If not then it cant renew anyway

My creditcard details are in the system but nothing has been charged. I guess I can unregister it if the subscription continues. Thanks!

[Edited by DestinationPs]

DestinationPs

SomeRandomKid

I don't have a ps4 or ps plus subscription, whats going on?

SomeRandomKid

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