Topic: Problems loading games

Hi, yesterday I had trouble with my PS4 . I ended up having to rebuild database etc. My games are all saved onto my external hard drive.
Now it’s shows my trophy’s and game progress correctly but when I go to load my games they all start from the beginning . Does anyone have any help what to do or have I lost almost everything. Thanks

@RogerRoger . Thanks for the help, I’ll give it a go later on

Hi, I clicked on saved data in system storage and it lists 3 games that we checked yesterday to see if anything was saved , all seemed to have created a file yesterday. I assume there for that all previous copies have been overwritten/lost .

I assumed everything would have backed up automatically to the external hard drive. With a PS4 is this not the case ??.

@Dougieb43 — your saved data is always saved to the internal hard drive, regardless of where the game is installed. you can export it to a usb drive, but it can't the same one games are installed on as far as i know (i moved my external HDD to the PS5, so i can't test this - but it doesn't work on PS5). if you have PS+ it should automatically upload to the online storage.

in my experience, rebuilding the database does not affect local game saves - my PS4pro regularly had to do this when it went into rest mode while the external drive was still connected, and i never lost any saves. as part of your reset, did you recreate any of the accounts on the PS4? - if an account was removed/deleted, all the data associated with the accounts including local application saves get removed as well.

@leucocyte hi , thanks for your help in clarifying things . I dont recall creating a new account when I reset the system.
Unfortunately I don’t have PlayStation plus.
Looks like I have lost my game saves but I will know in future what to do. Thanks again .