Topic: Connection issues with Playstation 4 Pro.

So basically my main issue is that my playstation doesn’t always connect to the internet. I will turn it on and it will say “can’t connect to the internet” and then it freezes if i try to power it off so I have to resort to powering it off by holding the button. The only way I can get my playstation to connect is to constantly turn it on and off again until it finally connects. My wifi works perfectly fine for every other device and I have no issues. I wonder if there is a way to fix this as it is very frustrating. Thanks.

Sounds like a hardware issue, is it full of dust? Have you dropped it? There are gaming console repair people, in NW America there is TronicsFix. I think they still do repairs, some in America have stopped due to coronavirus. I tried to fix the Wi-Fi on my Xbox One and was not successful, I think on mine the issue may be on the motherboard which isn't as easy as swapping a Wi-Fi board.

I opened up my playstation to see if there was any dust/try to clean it and I couldn’t see any. The playstation is fairly new (maybe a year and a few months old) so I don’t think it could be an issue with dirt. I’ve never dropped it or spilled anything or done anything to harm it I’m very confused as to why it’s not working. Anyway thank you for the response. @Vincent294

Is it at all feasible to connect it to the router with an Ethernet cable (i.e. is it at all close)? You'll get faster downloads and less lag that way so it's better to do if possible anyway.

Even if the PS4 didn't overheat or get dropped/liquid damage, sometimes solder joints fail because they weren't heated enough during manufacture. In addition it could be a chip, capacitor, or other board component that died young. When it freezes and needs the power button that screams hardware failure to me. I have also seen weird OS bugs from dying hard drives but I'd expect all sorts of data loss as well if that was the case. Ethernet dodges Wi-Fi but if the issue is something else like the southbridge it won't work either. Worth a try though, and wired is faster and ping time is far more consistent.