
It's official, folks: if you plan on getting a PS5 at launch, either on the 12th November in the US or the 19th November in Europe, you will not be able to buy the console in shops. Sony says that no units will be made available in-store, anywhere, so don't even think about camping outside of your local retailer at midnight.
This means that in order to secure a PS5 at launch, you've got to order one online. You simply won't be able to walk into a shop and pick one up.
Of course, this is all because of Covid-19. Sony doesn't want people gathering in public places in order to buy its box. Doing so obviously puts everyone at risk, including retail staff.
If you managed to pre-order a PS5 at your local retailer before this announcement, don't worry. Sony says that you should still be able to pick your console up at a designated time, and asks that you confirm the details with the store.
Unfortunately, if you haven't yet pre-ordered a PS5, you're probably out of luck. The console has sold out pretty much everywhere, but if stock does return after launch, before the holidays, then we'll be sure to keep you updated.
[source blog.playstation.com]
Comments 101
Hmmmm...I wonder how this will work for all the U.S. retailers that were planning on Black Friday restocks. Target in particular was saying that store pick-up was how they would manage any remaining stock. Order online with curbside pick-up I suppose?
This will be very chaotic, but safety is more important.
EDIT: Retailers must have already known, because browsing the U.S. retail Black Friday ads, no PS5s are listed.
Good. It would have been entirely detrimental to the efforts to contain the virus if people were camping outside just for something frivolous like the PS5. This is the right call.
I'm one of the stupid people that scheduled my vacation around this and won't be able to get one...
Just received email from Game saying payment will be taken in a few days. Last chance to change payment details/delivery address. Can't log in anyway as used guest account. All looking OK for day 1, happy days
I can't tell if this means they will have stock available for curbside pickup that day or not. Obviously no camping to buy on the spot, but it gives me hope I might find one on launch day.: https://twitter.com/Wario64/status/1324250000486854658?s=2
I am glad they are doing it this way with everything going on though. Hopefully I can at least get one ordered next week.
That can't be true for those of us who have officially pre-ordered in-store at Gamestop physically. I would assume it means they won't be sending extras? Makes no sense they would cancel the physical preorders
Yarp.....2021 Looks like a better time to even think about getting one....once the fanfare dies down.
Certainly sucks but totally justified and understandable. Hopefully they can get in a big restock before Christmas
Well RIP my order was in local store.
@jmac1686 the blog says only pre-orders will be available in store, and you can pick it up per your retailers instructions. Your pre-order is fine.
I think in-store pre-orders from game will still be fulfilled during lockdown if you managed to get into store to pay over the last few days. The government have permitted click-and-collect services and Game have set this up so that you can arrive on release day between 08:00 and 14:00 to pick up your PS5
This makes sense and is safe. Also, this only appears to apply to the initial launch stock. You should be able to just walk into a store for the next batch/printing/shipment/whatever the term is; hopefully early December.
I'm waiting for a GoW:R or H:FW Bundle anyway.
So will there actually be consoles available day one from Amazon and other places? As I just thought it would be just pre orders and more stock to follow in the next few weeks. I have my pre order so I'm good, still ok on my Amazon for 19th. But does make sense not to allow ppl to go to the shop on a whim as I would think a lot of ppl would show up in the hope and then those with an actual pre order coming to pick up too. As long as those that have pre ordered are able to pick it up or get it delivered then that's ok.
@jmac1686 not cancelling preorders preorders go as normal
Smart move by Sony. Everyone is doing their part to contain the virus.
@jmac1686 @darkswabber @Gosberg
"Gamers who have pre-ordered for pick-up at their local retailer should still be able to do so at their designated appointment time, under the retailer’s safety protocols. Please confirm the details with your local retailer."
https://blog.playstation.com/2020/11/05/playstation-5-launch-day-ordering-update/
I've already paid for my preorder in full at Gamestop. Over $650 worth of products overall...
I have a sinking feeling that I'm not getting my stuff nor my money back
Obviously this isn't the console launch anyone wanted, but it makes sense. I hope everyone is able to get their console safely at launch!
@PirateJake195
See my post above. Call your retailer.
@Morzy I pre-ordered as a guest because couldn't log in at the time but game have since linked that to my account and the preorder shows on my game account now. Must have used email to and address to match them up.
@PirateJake195 You need to check with your GameStop. They may give you an appointment to pick up or something like that.
You'll definitely get your console.
@Morzy same situation for me, the website just wouldn't let me log in when purchasing that crazy night so I had to checkout as a guest.
At least we both got the email about payment so we have one coming, fingers crossed.
@lacerz thanks, I made a call and they said my reservation will go through.
Even ignoring the Covid situation, not sure why people like to go spend all night standing outside a shop. Order online, and at least here in the UK there's a chance you get the thing a day early too considering how quick it is to ship things to the vast majority of the country.
@Peach64
I've always wondered that as well. Thinking back to the release of Harry Potter and the Half Blood Prince, a lot of people had the ending (kind of) spoiled by some jerk while waiting in line.
Then I think about the 2013 console launch, and the idiot who bought a PS4, only to take it outside and smash it on the ground in front of those still waiting in line.
I'll stay at home. If I have to wait, I'll wait.
If this is just to stop people from camping out for a PS5 then I'm fine with it. But week after I hope they start getting sold in the stores if they get stock.
@1_W1NG3D_4NG3L
I too have a preorder with shopto for day one delivery for my ps5. Are they reliable? Who is your delivery company? Mine is DPD. Got the app already set up. I cannot wait lol.
I’ve preordered mine in a retail store and I will take it from there on 19th. Glorious eastern european country
Just the world we live in right now. Outside of Supermarkets, not really bought anything at a store in months.
My USPS/UPS person are getting a Christmas gift for sure this year
Good. I'm glad. With the state of the world, it's best if we not entice people to just rush to the stores for the hottest new thing. Besides, we buy everything online now anyway.
Makes sense. Gotta conform to the man. It's not like stores would have enough anyway.
For anyone in need in the US, Walmart will have stock to order on launch day at 12 PM, 3 PM, 6PM, and 9 PM ET!
https://www.walmart.com/cp/playstation-5/3475115?irgwc=1&sourceid=imp_zYfT0Sx95xyLRzJwUx0Mo38KUkE2MrzJ33LPUk0&veh=aff&wmlspartner=imp_1719813&clickid=zYfT0Sx95xyLRzJwUx0Mo38KUkE2MrzJ33LPUk0&sharedid=
This is smart and makes sense. Doing store launches where we already saw people line up at stores after the "fake" preorder rumors back in June or July would be idiotic. But it was very nice of them to wait until a week before launch to actually tell people this rather than, you know, planning ahead rather than hoping there's no plague by the 12th? The retailers also should have been on top of that long ago.
If the only way I will have to buy a PS5 is competing online with scalpers, and no chance to walk in and find stock, then it's certified I won't have a PS5 for at least 6 months, if not a year.
Not that I would want to walk into a store these days...
I just talked to Walmart about this the other day and they said “check your email to see when your console has arrived; come and pick it up then.”
So yeah they definitely don’t want lines of people out front starting at 8 a.m. People are antsy though I’m sure some will still show up on the 12th at opening to check if it’s in.
Also I work 1-10 and my Walmart closes at 10 😶 hopefully they get it early!
@redd214 thank you.
I’m confused. I live in the uk and wasn’t able to get a preorder in time. Gutted!!! So what is going to be happening with all the shop shelves stock on release day??? Will it be shipped out evenly between online retailers????
I will pack my stuff up and stop camping outside my local Games shop now then I am getting a bit nervous now even though I managed to pre-order one(by sheer luck) on Amazon. But with all this Virus stuff getting worse who knows what will happen. God 2020 has been Sh.......Well saying that we PlayStation owners have had a few brilliant Exclusives this year and more if we get the PS5 next week so WELL DONE SONY for doing those things so far this year.
I still have hopes for a midnight pick up at my local Best Buy.
@Snick27 you're welcome, happy to help!
Thats sucks for people who didn't get a pre order, but its not surprising,
Imagine the pain getting your ps5 only to fund out it doesn't work or bricks out after an hour, because I'm pretty sure it will be long time waiting for a replacement.😒
Starting to be less resentful about the £10 delivery charge from Game now.
I do appreciate this though, and hope MS put people above profits too (they could probably sell a load of series s in retail stores given they aren’t exactly flying off the digital shelves).
I would assume some of the places that were advertising PS5 consoles for Black Friday (Target, Best Buy) are probably just going to allocate any in-store stock for online purchases. So if you had been planning to camp, maybe just do it in front of the computer now.
@NEStalgia Maybe they didn't mention it earlier b/c 1, the plague wasn't as bad a few weeks ago, and 2, maybe Sony simply ran out of stock and knew they wouldn't have any to ship for in store sales and they are using the pandemic as cover?
And 3, maybe the past 3 days of rising tensions in the US which is being felt around the world made them decide they didn't want people standing in line fighting over a console while people are fighting over democracy. Rate things are going they may still be counting on the 12th. 😝
I've been trying to decide whether to get one before Christmas or after. Guess this settles it
hardly surprising, here in the UK at least I dont what the rest of the world is like regarding lockdowns and the like
@thefourfoldroot I'm gonna be one of those who will be paying the £10 but its fine as long as the console comes day one as they say.
@God_of_Nowt haha no worries deliver them early why not 😁
@hoffa007
Can only hope. Got an email from them today stating that, in order to ensure everything goes smoothly, they’ll be taking payment in the next couple of days (and no doubt earning that bit more interest, lol).
At least no will get mugged in the car park taking one home after purchase.
Just hope the postie doesn't get mugged instead (for the postie's sake of course!)
@Peach64 People have been doing it for decades in the us since online ordering wasn't always a thing and most times it was first come first served. There's also the bots that were crashing most of the sites when the Preorders went live or thinking you had one in the cart only to find out it's gone when you go to checkout.
Fortunately in Czech Republic we can pick up pre-paid PS5 at a selected GAME store of our choice.
@rjejr I expect #2. The plague wasn't less bad a few weeks ago. We knew a "second wave" would arrive now back in March...they told us every day. People lived in a wishful thinking fantasy land between then and now, but one would think companies knew enough to plan around that.
But remember when they blew preorders and "made more available" because of it? That was probably this inventory allocation getting sold off.... You're right, the plague is just convenient cover.
#3...nah, they'd not skip good old consumerism for elections. Especially not for gamers, the most gullible consumers of the lot. And democracy died quite a few decades ago, so anyone fighting for that are also in wishful thinking fantasy land. Elections are like competing in a moldy cheese eating contest. No matter the result, you still lose.
@LongLiveManUtd I thought they were allowing click and collect for stores which don't offer delivery?
@Splat
Dont give up.
https://twitter.com/Walmart/status/1324399808770117634?s=19
@NEStalgia Well I still think it's important that the moldy cheese eating contest winner is the one who doesn't tweet insults 24/7. 🧀
I'll try my local target (online first) that morning. If I fail, I'll continue to persist elsewhere.
Not surprised. I resigned myself to only getting a PS5 in 2021 unless a miracle happens and its somehow available again before Christmas.
Thankfully i can still play miles morales on my ps4
So do they have a plan to deal with the bots or?...
@jmac1686 not sure about my ps5 but i had book a slot next week to go in and pick up the xbox
Worst launch ever
I mean, I already did my camping for the second wave of pre-orders. That gathering was already had. Unless they just don’t have the extra PS5s to give at launch, I think this is just to look good. I think my GS will open like normal though, because it sounds like they can still sell them like normal. Yeah, nothing is being stopped that they didn’t already do.
@theheadofabroom As far as I’m aware that’s only if you’ve preordered. Or paid a deposit. I’m not sure???? That’s why I thought I’d ask. Thanks though
@thefourfoldroot I did the same to, well hopefully day one for us for sure anyway.
So bots and scalpers are going to have a field day (year?) with this.
@Morzy Same here. Money pending in PayPal account, so fingers crossed. It’s getting real now 😀
@rjejr Ones a nutjob and the other is a placeholder face to act as proxy for Big Data & Finance. One tries to kill you today, the other tries to enslave you tomorrow.
Moldy goulda or moldy roquefort.....you may have a preference based on a whiff or two, but you'll regret either one equally in a day....
@1_W1NG3D_4NG3L
My order is with DPD,so i am not worried getting it day one! I have my accessories coming for tuesday with DPD,so i can test them out before they deliver my PS5. Wish me luck!
Honestly, good for Sony. It's nice when big companies step up and put safety before money. Sony could have shipped out a bunch of PS5 to stores to have on the shelf, but they didn't. Good for them.
Miles Morales, Demons Souls and extra controller coming by Royal Mail Tracked 24 next week.
PS5 and media remote guaranteed before 12pm with DPD.
All from GAME.
It's good to be me. 🤓
Oh crap... the gorram shopping bots will have a field day on 12 and 19. eBay will be full of "Get your PS5 for 1000$" offers.
So is there any chance to snag one online on launch day against bots? I’ve already resigned myself to expecting to get a PS5 around March/April next year.
I went instore to my local EB Games and fully paid off both the PS5 and XboxSeX a week ago and made plans to pick them up on launch day around lunch time. Cannot wait!
God bless Sony for keeping us safe, I'm glad it has nothing to do with their production being woefully behind and having to limit preorders...
Ah sure, of course of that virus. What else.
I have a spare disc version, I wonder what folks would be willing to pay....? 500 - 600 maybe?
I see no issue with this unless you’re the type of entitled gamer that puts a console ahead of public health.
Most people who didn’t have cash to splash around will be waiting patiently until sometime in February. Those who still have jobs and the means to afford a new console at launch should probably be grateful instead of whining about a launch which is OBVIOUSLY affected significantly by COVID.
@Kopite will never happen in Murica tho because of the idiotic entitlement of people who think it’s more important to carry automatic weapons and ignore health advice at every turn.
Hopefully, after November, Sony gives us some kind of idea what to expect from that point on for everyone who hasn't gotten one yet. What production will look like, and how quickly they'll get onto actual store shelves.
Best Buy won't sell any PS5 or XBOXsX in store this year. So looks like some of us will wait till tax time.
Given the butchered party system and now this? Team Green is looking mighty nice right about now
@Dan_ozzzy189 Oh they will. I secured 3 pre orders and sold 2 for 1k each to make mine essentially free. 😎
Supermarkets aside pretty much every shop is shut in the UK for the next month so yeah of course this is the case.
Off topic but has anybody been able to claim Bugsnax for PS5 or any of the free PS Plus games this month for that matter?
They either still show full price for me or in the case of Bugsnax show no way to acquire at all.
@HungryHungryHomer Yes I was able to add both Ps4 games to my collection yesterday from my Ps4 Pro. Bugsnax does not show up on Ps4 OBVIOUSLY........ Bugsnax isn't available to download from the online store either? I am guessing its only available from the Ps5s version of Playstation Store???
Even though this report is out there on EVERY site............ I can guarantee that people will be going store to store to try and buy 1
@BNAG_Gamer I'll have to try it the console. I've been able to download them through the website for years. But with the new design of the PS Store it's been no go.
@HungryHungryHomer Dont use the console store, Select the Playstation Plus icon on the left of the top row on the dashboard, Select PS Plus members enjoy two games every month box, it should take you to the Monthly Games page.... When you select the game you want, it should give you the option to add to your library?
IF I remember correctly, there should be numerous options? Add to library, purchase with actual money and Included with PS Now?
Evil laughter and cheers from scalpers as they boot up their bots to buy them all.
Sony and Nvidia are heroes to the scalpers right now.
LOL, this is laughable! What isn't blamed on the 'Rona which has a 99.9% survivability rate?
@rjejr: Oh noes, not "tweets insults!" We better have that moldy cheese that is owned by China instead!
@Ryno

@rjejr: Essentially.
@Jrose1985 tell that to the no mask karens i saw at my gamestop. Ppl got no service and they eventually called cops on them. No doubt ill see em again next week.
@BansheeNorn For a free PS5? Fck yeah!!!!! 🤘😂🤘
@BansheeNorn uh huh, trying to see where I said I wasn't going to pick it up at midday on launch day and wait an extra week because
@BansheeNorn Just reading these comments of haters brings me great enjoyment 🤣🤣. It does thank me as i play my free PS5 while you cry just like baby trump 🤣🤣🤣
@ShogunRok Thanks for the heads up! I plan to be stalking Amazon, Best Buy, GameStop, Target, and Wal-Mart's websites from Wednesday, 9 PM PST thru most of Thursday.
I even used what little Vacation I had left to take off Thursday, just to guarantee I get my hands on a PS5!
@KidBoruto Good luck, hopefully you can snag one somewhere!
@ShogunRok I was this close to snagging a PS5 during the final Walmart restock batch, but the site kept asking me to re-verify I was human.
By the time it was satisfied, all stock was gone...
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