According to multiple reports, the PlayStation 4's latest firmware update - version 4.72, which launched yesterday - may be the cause of a newly introduced bug which forces users to appear offline. We haven't experienced this ourselves, but it definitely sounds like a bit of a pain.
For those who don't know, you can set your status to 'appear offline' when signed into the PlayStation Network. This allows you to hide the fact that you're online from other players, which is handy when you fancy some quiet gaming time.
The aforementioned bug seems to set your status to 'appear offline' regardless of your input. This means that friends who want to invite you to a party or an online session, for example, may not be able to see that you're actually online.
Having said all that, it's currently unclear whether this is the fault of the firmware or if it's just Sony's network playing up, but the fact that users started noticing this not long after the update released points to this issue being caused by the former. Either way, we imagine that a fix won't be far off.
Have you ran into this problem since the firmware update? Give us a status report in the comments section below.
Comments 23
I installed the update yesterday and a few hours later, the entire system froze whilst using the browser.
Update was for stability... How ironic.
Wahey, time to bunk off work and my boss won't see me as I'll appear offline (we are PSN buds).
To anyone at work who reads this, I'm kidding. I know how to appear offline.
@Neolit Nope, it's an optional one.
I updated my console, started playing Tales Of Berseria & after a while the electricity in my house powered out! Damn you Sony!! shakes fist
Had some problems trying to play Destiny after the patch but I wasn't sure if that was a Bungie issue or not.
Ugh .. and first thing I wanted to do when I get home is loading that update lol but well .. I mostly always chose to appear as offline so I don't get spammed by my friends lol hope it gets fixed soon !
I haven't been 'forced' offline, but I did earn 8 trophies which didn't show up on my profile's activity feed... something which I've previously noticed seems to happen if you earn trophies while 'appearing offline'. Don't know if they're related.
While my son was playing Borderlands 2 yesterday he kept in getting a message saying that he was disconnected from PSN at random intervals.
Yeah, I have that. Hope they fix it.
Another cluster chuck of an update from Sony by the sounds of it. Which reminds me I realy should turn my PS4 on, if only to download this months PS+ offerings.
that is what i can call the real stability
i have this problem too
thank you sony :x best update ever
@DLB3 change your password your account may be comprised do the 2 step verification this helps and let you know when changes are made via cell phone
My Friends Wifi broke after downloading and installing the update
Thank you so much I am actually encountering this issue myself change online status is blacked out and I can't change it and my friends say im online but I'm just sitting at the menu I cant get online because of the update I'm almost 90% positive this was caused by the update I've never had this problem also on down detector there are a lot of users also experiencing the same issue
Happened to me! Weird xD
@Paranoimia Yeah same thing here.
Does it impact anything else except status?
The media app file is trash, an extra layer of loading screen, the whole thing is just way too slow now. Pathetic.
I choose to play offline a lot and it says I appear online because I'm on another device. Usually it's my Vita but that's off. Strange.
I can't sign in on psn, can't play online, but I can use the ps4 browser so my network is working fine, and this is happening right after last update, this is awful, worst "update" ever!!
@smythelove well I can't play online, or sign in on psn
Got fixed by login in account.sonyentertainm.....com changing my password. Then I turned off my PS4 (it was on). After turning it on I logged back into the PSN. Everything was fine then.
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