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Topic: problem on purchasing ps4 games

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Goloide

Hi, I wanted to buy a game with paypal and both from the ps4 console and on the ps website I can't pay for it. On the play, when I click on pay and it gives me 2 options 1) a QRCODE code that scans it tells me that it is not a paypal code 2) going to the website. So I try on the ps store site, I enter the paypal payment method and it warns me that it is already in use, then I click on pay and it gives me this error: Unable to process the payment due to insufficient funds or missing information.
Can you tell me how I can solve this problem?

Goloide

Goloide

@lolwhatno no .. it does not depend on insufficient funds

in the official playstation site, I only find the various questions / answers that do not help me to solve the problem I do not know how to contact support

Goloide

Goloide

Fixed the problem, I had the paypal account associated with another account on the ps3.
Thanks for your help

Goloide

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