Topic: Dark Souls 3 III theme “Transitory Lands” for the PS4 - It is unavailable now, but we can do something about this

TL;DR Free code for this theme has expired from the official Bandai Namco digital store, but we, the people who want this theme, can message Bandai Namco about this.

So, one day, I have decided to browse Internet, looking for best Free PS4 Themes, and found this theme, here is link to Youtube, showcasing how it looks:

So I tried to find it in the PS Store (my region is EU), but it wasn’t there. (It is supposed to be FREE). So I started searching, and the first thing I’ve found was that, to get it, you have to visit Official Bandai Namco Digital Store, Register there, open the Store itself, Find this Theme (it is FREE there), get it and then receive Code to activate in the PS Store.

I did everything, opened the Store, but the Theme was NOT there… And nowhere to be found.

Further search told me that this theme has expired. And also that there are people that still want this theme on their PS4.

A little bit more searching, I have found ways to contact Bandai Namco through Facebook, their website and Email. And I messaged them. Everywhere I could. And everywhere I got an answer that said “This theme is unavailable, we are very sorry”

So I think, what if we all will message them and tell them that we want this theme and say smth like “Can we please have this theme? It is very good, we like it, and we will be very thankful if you do restore it for us” And “Can you please send a message to your HQ that we want it”. I mean, be gentle and respectful to their support!

Here is their contacts list:

NA Region, Here is link for submitting request without registration:
https://support.bandainamcoent.com/hc/en-us/requests/new

EU Region, Here is link for submitting request without Registration: 1) Click the Link, 2) Scroll to bottom and press “Contact Us”, 3) Click “Send us an Email”
https://service-en.bandainamcoent.eu/app/list/p/6856/DARK%20S...

EU Region, Here is their Support Email that you can message:
[email protected]
P. S. Their EU and NA store have some amount of FREE DLC content for all platforms, like masks for Six from Little Nightmares 2, or several weapons for 2B from Nier Automata

P. P. S. Here is some of my request examples and their answers:

ME:
Hello, Bandai Namco! My name is Maxim and I am looking for your help. I have recently found that there is this awesome PS4 theme called "Transitory Lands" from Dark Souls III and I really want it. I was trying to find a way to get it, and it was available at your Digital Store, but now there is nowhere to be found now...
If you could help me with this issue or maybe send me the code for this theme, I would be very happy about this!

• Maxim

THEM:
Hello Maxim,
Thank you for reaching out to us. I am contacting you regarding the Transitory Lands theme for Dark Souls 3 on PS4.
First of all, I want to say that I'm very happy for your interest in the game and that you are enjoying it.
It would be my pleasure to provide you with a code so you can get the theme and fill your collection with an amazing item for this game, unfortunately this promotion has expired already and so have the keys.
Sadly it's not obtainable anymore. I'm sorry that you have missed this offer. =(
That being said, I'm wishing you a successful week and stay safe!
If you have any other questions, please do not hesitate to contact us. Our team is always at your disposal.
Best Regards,

ME:
This is a very sad fact... But ok. I want to let you know that there are people who want to get this theme, like me, and so we are waiting for it to be re-released in your store. This is one of the best looking themes in PSN, and it baffles me that it is unavailable right now. And maybe will be unavailable forever.
Can you do something about this and message your HQ about this theme? Maybe they do not know about this issue.

THEM:
Hello again Maxim,
It's great to hear that there is still interest in this theme.
I'll make sure to let the developers know of this, however I don't promise that it will be added again.
Let's hope though that they look into this request and make lots of people happy by handing them another chance of getting this beautiful theme.
Thank you for bringing this to our attention. Staying in touch with the community and their wishes is very important to us.
Should you have any other suggestions, make sure to get in touch with us and we'll be happy to hear them.
Best Regards,

P. P. P. S. Eng is not my first language, Товарищи, so sorry for any mistakes

Hello, I would like to say that this theme can only be downloaded on an American account

@Aspenuss yeah, I figured it out already. I also have side NA account and used it to download this amazing theme

i need help downloading the theme from eu

Whats happening

@sSasissssscoooo Hey man! There is a solution , but ... You have to create a USA account. This theme is in the USA region only, it is free, it is available through the store