Spider-Man: Miles Morales Crashing Not a Risk to Your PS5, Dev Clarifies

This happened to me more than a handful of times the first half (~6 hours) of my playthrough, no crashes the second half though. Solution, if it is one, I removed a disc from the drive since MM was a digital version. Hasn't happened since (~8 hours)

My game crashed at one of the final cutscenes, after defeating the final boss
Now that's a way to ruin the atmosphere

Well, that's good...

Though their crashes refer to the game exiting. My crashes result in the console powering down.

I’m totally waiting for these bugs to be fixed before even touching this game. It is sitting downloaded on my ps5 and I haven’t launched it once. I check the release notes daily here: https://support.insomniac.games/hc/en-us/sections/360011004171-Release-Notes

I was in the miles morales menu while I was upstairs. I heard a loud coil whine and then it shut off on itself and restarted. Submitted the error report and played for a few hours without any issues.

My copy of Miles hard crashed on me 5mins into the game (literally the first thing I played on launch day) and the console didn't boot back up for a while. Was so worried it was bricked... But then I managed to turn it back on and since then no crashes whatsoever with Miles or any other game.

I had it crash the very first time I booted it up and returned me to the home screen, since then its run flawlessly as I've got the platinum trophy and 2 playthroughs with no issues

Mine has crashed 4 or 5 times now. I am usually fairly relaxed about bugs, but we are at the point i am getting annoyed.

My controller has disconnected randomly a couple of times too, on one occasion leaving the console completely buggered until i did a hard power off. Spidey just randomly started running in to a wall and there was nothing i could do (it wasnt stick drift).

I have had various sound issues too where audio between two characters talking disappears mid sentence.

Needless to say, i'm a little annoyed. It is a great game though

Crashed on me once. Same for Godfall so far. Nothing extraordinary… The whole system runs much faster than PS4 did and for a launch timeframe, it's pretty stable.

@NEStalgia

I had one of those crashes during my playthrough.

I haven’t had it happen since then.

I played it on a friend's, who was lucky enough to grab a ps5, and after a little while, within the space of an hour, it totally froze the ps5 twice, so I had to do a complete reboot! After that, I decided to play bugsnax, but I did notice that it didn't actually wipe the memory! Phew...

That dude was so rude... These games are SO complex to make, show a little grace buddy!

@Ear_wiG

He was rude but hard crashes are unacceptable.

A soft crash is acceptable. But a crash that completely shuts off your console is not.

Ive just completed the game, and had no problems whatsoever-so I was one of the lucky ones. I will also like to add, that I love the game & cannot wait for a Miles Morales 2. I actually enjoyed MM more then Spiderman. Miles Morales is a excellent game.

No crashes for me but encountered a few bugs. Managed to break below the game world with a slam attack.. swinging around below NYC! (fixed with fast travel). Bigger one was exiting a mission replay and being stuck as Miles! Couldn’t find a fix but luckily it was time to move on to start NG+

My ps5 only once crashed for me, after I put it in rest mode running demon’s souls. I could only restart it after it rebuilt the database, taking around 15 minutes. It seems to me the problem is not specific to any game, but some bug in the system software.

Whatever he says I guess but my thinking is not all crashes are equal and none of them can be good for your console. Especially a hard crash.

My PS5 only crashed once when I dropped it after unpacking it. Since then, no crashes!

One freeze up for me

@TheRedComet Truth. Still, being rude never solves anything. But easy for me to say Sitting here without having experienced any hard crashes on my new console! 😭

@MemSec

I dunno. I’m starting to believe these could be hardware problems.

If it was software issues it would be affecting way more consoles.

@TheRedComet
You may be right. Let’s hope Sony finds a way to fix the problem. I’ll doubt we’ll be informed about the cause either way.

I also had one instance where I ended up "inside" one of the buildings. The building interiors are surprisingly well furnished for places you can't actually go. I spent probably 15 minutes trying to find an exit before realizing I was trapped in an endless glass wall and must have clipped through the wall and am somewhere you're not technically able to be.

@TheRedComet I've considered hardware issues, but honestly, both PS5 and XSX have some hard crash teething problems. Miles has hard crashed PS5 to shut down several times. Forza Horizon 4 caused one hard crash to power off after it was running sluggishly on startup. Borderlands 3 on XSX has caused one hard crash to power off, and 3 instances of freezing and locking out controller input for upward of 3 minutes before coming back. (That latter is Borderlands 3 specific, no other games, either XSX optimized or BC have had that level of problem on there, so specific games definitely exacerbates some of these problems.)

And at Switch launch window I had one hard crash with Street Fighter 2 that the machine would not power up again....I did all kinds of gryrations, docked, undocked everything to get it to boot....it refused until some combination finally got it to boot back up.

Some could be hardware, but it's likely the drivers/OS still.

It crashed 4 or 5 times when I was playing it. Once it was so bad I couldn't start up any PS5 games (PS4 ones seemed to work ok for some reason) until I deleted Spider-Man: Miles Morales from the system. Fortunately when I re-stalled it things worked better but it's still a worry. A little surprised this game has this many bugs I only had issues once or twice with Spider-Man PS4 and can't remember other Insomniac games ever having technical issues to this degree.

@MemSec

All I know is that if it does end up being hardware related Sony had better do the right thing. Do what Microsoft did with the 360. A lot replacement consoles and get us a one week turnaround.

Mine hasn’t been as bad as some people’s. But I’m having to completely reinstall Fortnite because the console refused to download the newest update for the game and kept giving me the dreaded -8 code.

@NEStalgia

That makes sense. That’s why I haven’t contacted Sony about my issue. I’m sure the call and text centers are overloaded anyway.

I really wish Sony would tell us something. The console has been out for three weeks and these issues cropped up on launch day. Even if they haven’t been fixed yet they should at least have an idea about what’s causing it.

@Perryg92 I had the same, was playing the game, pressed a triangle button prompt on screen and it was like I pressed the off button on the console, just straight to black. PS5 lights all off then refused to boot back up for a solid 20-30s (long enough that I tried to turn it on pressing the PS button on the Dualsense and the controller had turned itself off not finding a system by the time I went to hard start the console with the power button). No issues since then however and I now have the platinum and am done with the game after ~15hrs

1 hour into MM and I had a hard crash and it scared the ***** out of me, ps5 wouldn't turn back on but eventually it started up again, I restored the database and its been fine ever since! Literally the only game it happened with.

My PS5 has crashed multiple times and it’s always been when I’ve had an external HDD plugged in. Somewhat surprising to me that Sony hasn’t fixed this yet since we’re 3 weeks past launch.

@TheRedComet Yeah. I want to blame Sony on this one, and part of it is probably their issue, but I'm wondering how much of it is an AMD driver issue. Because 1: It's AMD drivers. And 2: Because XSX and PS5 seem to have similar issues and are both using similar AMD video solutions.

OTOH, PS5 seems to be having way, way worse crash level issues if you couple those with the rest mode+external storage issue. Of my XSX crashes, one was the first 2 days, with instant-on/rest and lots of updates going on in the background with my 8TB HDD connected, before the first of 2 OS patches, and the other is the clearly problematic Borderlands 3. I haven't had any other issues with it other than the usual wonky Win10-type software glitches and hiccups you reboot to resolve. PS5s just keeps having these weird hard stops for no reason.

It's Sony though. Ubisoft updates us on the Legion/Valhalla/(Fenyx?) Save patch and performance patches. Sony and Nintendo, I never expect them to say anything, just deliver "stability and performance improvements" while we try to figure out if it solved the problem or not.

Got console on the 19th and had a hard crash the second time i played it. Now start the console from cold before playing Miles and unplugged my SSD. Waited for firmware update and Miles update before playing again. Played three times since with no more issues.

Harry fraser sounds like a right tit.
He's also one of those who can't stop putting 'like' in every sentence when it's not required. I also suspect he over-uses 'literally' too when it makes absolutely no difference to the sentence. Yes, I don't like Harry fraser already.

Luckily I haven't had a single hard crash so far in the 2 weeks of playing on PS5. The closest thing that happened is Spider-Man remastered fading to black when entering a demon hideout and just stayed black. I was able to close the game and reload the exact same spot in a few seconds and it never happened again.