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Topic: PS5 Screen Freezing Issue

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bobbyblueblur

Hello, I haven't found anyone with this same problem anywhere yet so thought I would try here. I've had my PS5 since day 1. It has run fantastic with only twice giving me an error code where I have to close a game. Saturday night (12/26), I started having this issue where all of a sudden the screen will freeze on a frame (but not totally freeze, it like bounces) but the audio will still work, the buttons will still work and if I either pause the game or use the PS button to take me to the home screen, it fixes itself. It maybe does it 4 or 5 times in a 3 hour period. So far it has happened with AC Valhalla and Kingdom Hearts Melody of Memories. I watched both Wonder Woman movies Friday night (12/25) and had no issues and I watched Soul yesterday (12/27) with no issues at all. Does anyone have any idea what this could be? I tried a hard reboot and rebooting it back on from Safe Mode but that didn't work. Anyone have any input or advice?

bobbyblueblur

Total_Weirdo

That is strange?

Make sure you game saves are backed up then do a factory reset in the settings?

Total_Weirdo

PSN: Total_Weirdo

bobbyblueblur

So I actually figured it out! I put the system in safe mode and rebuilt the data base and that fixed it. At least for 48 hours so far. I’ve never had anything like this happen before lol

bobbyblueblur

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