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Topic: No connections at all

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GreenThumbRKL420

So ps4 worked fine last nite. Shut off normal. All day it was off. Came home and went to turn it on and controller just flashed white. Plugged it into console, one orange light and nothing. Tried 4 different cords and got it to work on the original cord. Started watching a show and controller shut off. Show suddenly disconnected and controller just flashed white when i turned it on.
Mind u it has a full battery. Tried to resync and one orange flash. Went o store bought a new ps4 dualshock charger and went to my friends and borrowed a brand new controller. Came back home and still just an orange light. Finally i unplugged ps4 while it was on and then let it do the system check. Both controller automatically sync with their cords and worked. Until they shut off. Then repeat last few steps and same thing.
So now i have done the reset controller [little button], new cable, fully charged controller, forgotten the device and attempted resync, plugged into pc and checked that drivers were up to date, unplugged ps4 for an hour and tried again, unplugged router then unplugged ps4 and plugged back in after ps4 was on (and every combination thereof) shut off with controller plugged in and turned back on, chanhed settings to read thru cord instead of bluetooth while plugged in. All with no luck.
So now i am using a mouse and keyboard, and discovering it wont connect to internet, or even find a network. Ive tried manually entering the info and it just says checking environment? I let it try for probably 5-7mins before i held down the power button and shut it off because it wouldnt let me cancel it.
So in summary plz help, my white ps4 slim will not connect to anything bluetooth or wifi, and wont sync the controllers

GreenThumbRKL420

GreenThumbRKL420

Plz help. Any insight would b amazing

GreenThumbRKL420

RogerRoger

@GreenThumbRKL420 There have been similar problems reported of late, specifically regarding controllers flashing white or not syncing properly.

Try booting your PS4 in Safe Mode (switch everything off, then press and hold the power button until it beeps a second time) and connecting your controller via the original USB cable, then selecting "Rebuild Database" to see if that'll help. You won't lose any data.

If that doesn't work, try a factory reset via the same method. This will wipe your data, though.

PSN ID: GDS_2421
Making It So Since 1987

GreenThumbRKL420

So i rebuilt database still no luck. Controllers wont connect and now when i go to look for bluetooth device it just gives me an error code ce-31117-3.
Then when i try to connect internet i get error code NW 35959-1

GreenThumbRKL420

RogerRoger

@GreenThumbRKL420 Sorry, but it sounds like your PS4 is busted. Google those two error codes and see if any of the top answers have anything you've yet to try; otherwise, contact Sony Support.

PSN ID: GDS_2421
Making It So Since 1987

GreenThumbRKL420

Sony support is closed due to covid-19

GreenThumbRKL420

Genrou

@GreenThumbRKL420 Dang that sucks. I guess you will just have to wait till this blows over in a few weeks. Either that or buy another one.

Genrou

dellyrascal

Sounds like theres a major issues with your ports if this is going on across the board.. which if so, sounds pretty terminal unfortunately,

Hope you get some luck in sorting it out.

I stood there chattering in excitement, like a necrophile at a bus crash....

PSN: dellyrascal | Twitter:

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