Topic: PS4 Randomly Stops Video Output, Disconnects Controllers but White Light stays On

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I’ve been having this weird issue these past few days with my PS4. Randomly, the video output will shut off (HDMI shows no device connected), and my controller will disconnect. I can’t reconnect the controller, even if I plug it in, the white light on the controller just flashes. The white light on the PS4 is still on, and I can still hear the fan running. The power button on the console does nothing, it doesn’t even beep, no matter how long I hold it. To turn off my console I have to unplug it. The problem started happening when I was in the middle of a game but now will happen even at the PlayStation menu. So far I’ve tried fixing the problem by reinstalling the system software after booting in safety mode to no avail.

Any thoughts?



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