Just the other week, North America got its very own PlayStation Network status page, which allows users to check whether or not the service is fully up and running.
Of course, this lead to a lot of us Europeans demanding similar treatment, and Sony's listened, as we're getting our very own service indicator in the near future. Within the next few weeks, the new page will go live, and we'll likely post about it when the time comes.
Do you think that this is a thoughtful little feature, or would you rather just imagine that the network's always running perfectly? Jinx the entire service in the comments section below.
[source eurogamer.net]
Comments 2
@BLPs It isn't to do with expectations or fixing anything, sadly. The simple fact is that no matter what Sony do to fix any problems that have persisted in the past, they can't ever totally rule out hardware failures or DDOS attacks.
Always nice to have a feature that tells people what the state of the network is. It reduces calls/emails/tweets to customer support, and it doesn't cost them very much to do. Surprised it took them this long!
@BLPs this is actually an extremely common feature found in most IT industry solutions for network services. A simple green / amber / red light system provides users with the ability to see if this is a general outage for all (in which case, just make a cup of tea. wait for the tech bods to fix it and for the light to turn green), or whether it's a local problem for them and they need to log a call.
I'm quite surprised Sony have only just implemented something like this. But better late than never!
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