Much of the appeal of the Mass Effect franchise comes from building up a character over the course of multiple games. So the fact that BioWare somehow managed to mess up the face import feature of Mass Effect 3 is, in our opinion, more unforgivable than the game’s disappointing ending.
Thankfully, BioWare community coordinator Chris Priestly has promised that the import issue will be fixed with the game's next patch. Unfortunately, that patch still doesn’t have a date.
Still, at least we know it’s on the way, huh?