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Topic: PSA : PSN store only lets you cancel ONE pre-order EVER

Posts 1 to 7 of 7

stinkyx

I've been pretty lucky with PSN so far, in that I haven't had to refund anything. That is, until today. I tried to refund a pre-order and it wouldn't let me do it because "I'm only allowed to refund a pre-order once," according to the PSN's live technical support. In this case, I used up my privileges 3 years ago when I cancelled my Witcher 3 pre-order (decided to go with the PC version), LMAO. So that's dumb. I guess I shouldn't be pre-ordering anyway, but it's stupid nonetheless.

Also, side note: I already knew this and it's never been a problem, but...you definitely CAN NOT refund PSN game purchases. I bought a game for $40, played it for 5 minutes, found out it doesn't work with Remote Play (only game out of 30+ others I've tried on PS4 that didn't work, and I only play games via Remote Play now due to work/family situation), and now I'm stuck with it. Definitely burns me, especially when you consider that some digital platforms (Steam, Origin) have a refund period for digital purchases, which is what I'm used to on PC.

Anyway, I plan on doing some complaining (so future generations don't have to),

...otherwise, I'm never getting anything digital again!

Edited on by Tasuki

Make it a great day!

PSN: tearatherflesh

stinkyx

@Kyroki Yeah, I knew what I was dealing with, but...it's just dumb! Valve lets you refund, and heck, even EA lets you do it with Origin, so why can't Sony?

The fact you can buy a game only to find out that it sucks and then be stuck with it is a big problem that you can only find out the hard way (by eating it). I've been blissfully unaffected by it until now.

Make it a great day!

PSN: tearatherflesh

FullbringIchigo

@smelly_jr and that's one of the reasons i don't do digital games

at least if i buy the disc version i can sell it if it's sucks and make back some money

"I pity you. You just don't get it at all...there's not a thing I don't cherish!"

"Now! This is it! Now is the time to choose! Die and be free of pain or live and fight your sorrow! Now is the time to shape your stories! Your fate is in your hands!

stinkyx

@FullbringIchigo Exactly...that's the way I'm going now. For me, since I use Remote Play so heavily, I can only have one game in the system at a time, so that was the main problem.

Side note...I agree on your FFXIII comment in your signature. I'll also add that hitting "autobattle" is no worse than spamming the same attack over and over in older games when you're grinding, regardless of what enemy you're facing. And people who think "autobattle" is literally the game playing itself don't understand the battle system whatsover (which is based on timing instead of paper-rock-scissors element memorization). Speaking of grinding, there wasn't any in FFXIII because it was so linear! Great game, IMHO. People need to back-off on the hate

Edited on by stinkyx

Make it a great day!

PSN: tearatherflesh

stinkyx

@Kyroki Thanks! Honestly, I highly highly doubt I'll get my money back, but I just wanted to spread at least a little bit of awareness.

Make it a great day!

PSN: tearatherflesh

FullbringIchigo

@smelly_jr totally and also just because Auto Battle was there you didn't have to use it, you could chose what you wanted too as well

also seeing how you used remote play so much i can understand going with digital purchases and your right the digital system needs to change, it needs a trade in function, a refund function and a lending function

"I pity you. You just don't get it at all...there's not a thing I don't cherish!"

"Now! This is it! Now is the time to choose! Die and be free of pain or live and fight your sorrow! Now is the time to shape your stories! Your fate is in your hands!

Tasuki

Another reason to go physical, that's one down side of digital. Still creating a post to ask people to bombard Sony with compliants is considered spam if you want put it in your signature.

Thanks for understanding

We also have this current ongoing thread discussing the pros and cons with digital purchases.

https://www.pushsquare.com/forums/ps4/digital_or_disc_which_si...

Edited on by Tasuki

RetiredPush Square Moderator and all around retro gamer.

My Backlog

PSN: Tasuki3711

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